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“Well managed quality hotel with great location”

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Sofitel Brisbane Central
Ranked #29 of 160 Hotels in Brisbane
Certificate of Excellence
Greensboro, North Carolina
Level 5 Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Well managed quality hotel with great location”
Reviewed February 2, 2013 via mobile

This is a modern, clean and well managed hotel that delivers on the expectations of a business traveler.
The rooms are well appointed, offering comfortable working space. The pod coffee brewer in the room was much appreciated.
The gym is small and often crowded, but still worked just fine.
The service is kind and attentive. The restaurant runs buffet breakfast, lunch and dinner, and the food is very good with a nice selection of Indian, Chinese and European food.
The laundry service works just fine.
Upon arrival and check-in, you are subject to a process of selling upgrade to club level, priced quite high for what you get. Still, we enjoyed the quiet breakfast and a couple of times the nice happy hours in the afternoon, and the wi-fi otherwise priced very high, at a time when most hotels include it in the daily rate.
All in all, a very good hotel with professional attention to detail and a very kind atmosphere.

Stayed February 2013, traveled on business
Helpful?
Thank KansasSwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review, February 3, 2013
Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,110 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (521)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Rockhampton, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2013

Stayed at the Sofitel in Brisbane for our 10th Wedding Anniversary (no kids). Great place to stay. Staff were some of the friendliest people I've met. Great Luxury room in a perfect location to the city. Recommend this hotel to everyone. Restaurants served beautiful fresh food for Breakfast and Dinner everyday. What made it even better was Keith Urban and his band were there too!!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheOnlyMuzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review, February 3, 2013
Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased to learn that you enjoyed celebrating your 10th Wedding anniversary at the hotel.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns
1 review
Reviewed January 30, 2013

One of the best Hotels I have stayed at around the world over many years. Staf are of a very high standard and manage to anticipate your request in advance. Will be staying there again in the near future and will always recommend it to our friends and business relations.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller210cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review, January 30, 2013
Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

This was our first visit to Brisbane and our first stay with Sofitel and we loved it. Staff were lovely, rooms were great and sleep quality was excellent.
We would definitely recommend and stay again.

thank you

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wehrdunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this review, January 30, 2013
Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I trust you enjoyed Keith Urban's concert.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Brisbane Central

Property: Sofitel Brisbane Central
Address: 249 Turbot St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Brisbane
#5 Family Hotel in Brisbane
#7 Romantic Hotel in Brisbane
#11 Business Hotel in Brisbane
#29 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
Official Description (provided by the hotel):
Positioned in the heart of Brisbane, you will discover a hotel of sophisticated luxury and personalised service. Renowned for its inspiring arrival experience via the alluring lobby, the wide choice of food and beverage outlets and breathtaking views of the city and surrounds, the hotel's reputation as the leading choice in luxury accommodation and conferencing is truly deserved.The property boasts 433 elegantly appointed rooms and suites featuring delicate touches of contemporary sophistication creating a unique sense of luxury. The rooms and suites exude an artistic feel that links the progressive design of the new world with refined French Elegance. ... more   less 
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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