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Sofitel Brisbane Central
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Reviews (4,350)
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2,774 - 2,779 of 4,350 reviews
Reviewed December 12, 2012

My husband and I decided to have a well earned weekend away, so we chose to stay at the Sofitel Brisbane. Because of finances, this was a Christmas present to each other. We found that this Hotel was one of the best choices we have made, the reception staff were the most helpful girls we have dealt with and the breakfast was the best. They arranged a taxi for us when we left and looked after our bags on Sunday as we were flying home on Sunday night. We will definitely be going back.

  • Stayed: December 2012, traveled with family
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Thank carewger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded January 2, 2013

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback. I was pleased to learn that you and your husband enjoyed your weekend away and that you were so well looked after by our staff.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2012

We visit Brisbane once a year and always stay with Sofitel because the service, food, rooms and everything about our stay is always top notch first class! The breakfast was to die for, the rooms are always excellent. There is free WiFi connection available and the staff are very accommodating.

  • Stayed: December 2012, traveled as a couple
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Thank thorpem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded January 2, 2013

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased to read that you always stay with us during your annual visit to Brisbane.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

Thank you Sofitel, Brisbane for exceptional service and highest quality stay.

We enjoyed a weekend in Brisbane in Oct 2012 as a treat. I travel so much and wanted my better half to enjoy time away together.

Our room was half way up the building and, as my partner said, "OMG - Beautiful and luxurious". We chilled out with a few drinks and talked while enjoying the magnificent view. The bed was soft and inviting. Furniture in the room was well chosen and made us feel quite like we were at a friends guest house not in a hotel room.

The location is perfect. The building is elevated and provides fantastic city views. It is a short walk into the Queen St Mall and everything that Brisbane has to offer. We casually wandered across the river to South Bank and the Cultural Centre during the day. At night, we caught the train into the Valley to soak up the magical night life and restaurants that meander down into New farm. The Central Train Station is downstair as we also used it to travel into Brisbane from the Gold Coast - no need to drive.

PS - The last time I stayed at this hotel it was the Sheraton (going back a long way.....) It was great then & it was better this time :)

  • Stayed: October 2012, traveled as a couple
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Thank ConsultantDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded January 2, 2013

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback and I was pleased to learn that you and your partner enjoyed your luxury treat at our hotel.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

friendly staff when check-in :) no trouble everything done in less than 3 mins
nice room and EXTREMELY comfortable bed!!! (didn't want to leave cos the bed was too comfortable)

Breaky at the hotel was lovely too!!!
Highly recommended except one small thing there was a bloody stain on the curtain

  • Stayed: December 2012, traveled as a couple
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1  Thank Kris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded January 2, 2013

We very much appreciate your feedback regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive feedback, both good and bad. I was pleased to learn that you enjoyed our comfortable beds although disappointed to read your comments regarding the stain on the curtain in your room.

I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future.


Yours Sincerely,

Marcus Hanna
General Manager
Sofitel Brisbane Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2012

We stayed at the Sofitel in Brisbane for two nights in November 2012. We live in Brisbane and have always enjoyed the restaurants in the Sofitel, but had never stayed here before. We decided to treat ourselves to a "staycation" and we could not have stayed in a better hotel.

We were in a king room, with access to the executive lounge. We enjoyed the cocktails and nibbles so much that we even ended up missing one meal out! The champagne buffet breakfast was lovely and it is so relaxing to sit up in the lounge, enjoying the morning views and reading the paper.

The room was very clean and spacious. The bathroom was nicely laid out, with ample room for two toiletry bags. The lighting was good and there was enough space to easily hang up towels to dry (a surprisingly hard thing to find).

The Sofitel is in a great location for exploring the city. It is close to the Queen St Mall, Eagle St Pier and many amazing restaurants. We didn't eat in Prive 249 on this visit, but have eaten there before and can highly recommend it.

We felt comfortable and relaxed as soon as we checked in (the lobby has the most lovely scent) and would definitely stay here again and would recommend it to any visitors to Brisbane.

Stayed: November 2012, traveled as a couple
1  Thank JMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded December 11, 2012

Thank you for taking the time to provide us with your feedback following your recent stay at Sofitel Brisbane Central. It is always a pleasure to receive such positive feedback. I was delighted to learn that you enjoyed your "staycation" with us and also that you especially enjoyed the Club Lounge and its facilities.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely

Marcus Hanna
General Manager
Sofitel Brisbane Central

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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