We have just returned from a two night stay at the Sofitel Brisbane. On checking in we were allocated a room. Within five minutes of entering our room and placing our luggage away loud noises started in the room above. We realised that workmen were carrying out some renovations and this noise would continue until 5.00 p.m. and probably restart the next morning. We telephoned reception and asked to be moved away from the noise. Reception advised that they would have somebody come to our room within 10 minutes with the card to a new room. No-one arrived after 20 minutes and we telephoned reception again. They were surprised that nobody had contacted us. We proceeded to reception, handed our luggage over and advised we were going to get some lunch and hoped a new room would be allocated on our return. When we returned we did receive the card for a new room. We did hear a little bit of a noise on occasion also in this new room but it was certainly not the problem we had experienced previously. If we were aware that renovations were being carried out we would have stayed at the Hilton. Management should have pre warned guests of work being carried out at the hotel which may cause disruption.
- Official Description (provided by the hotel):
- Positioned in the heart of Brisbane, you will discover a hotel of sophisticated luxury and personalised service. Renowned for its inspiring arrival experience via the alluring lobby, the wide choice of food and beverage outlets and breathtaking views of the city and surrounds, the hotel's reputation as the leading choice in luxury accommodation and conferencing is truly deserved.The property boasts 433 elegantly appointed rooms and suites featuring delicate touches of contemporary sophistication creating a unique sense of luxury. The rooms and suites exude an artistic feel that links the progressive design of the new world with refined French Elegance. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Brisbane Central Hotel Brisbane
- Accor Brisbane Central
- Brisbane Sofitel