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“Great hotel and excellent staff” 4 of 5 bubbles
Review of Royal On The Park

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Royal On The Park
Ranked #25 of 162 Hotels in Brisbane
Certificate of Excellence
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great hotel and excellent staff”
4 of 5 bubbles Reviewed February 8, 2014

Stayed here two nights on a recent business trip and from the moment I entered the hotel, the service from the staff was exemplary. Throughout the two days nothing was too much trouble, whether at the front desk, in the restaurant or the lady cleaning the bedrooms on floor five.
Large room complete with chaise for a touch of luxury plus desk to work from. Extremely comfortable bed afforded a great night's sleep. Excellent choice of food at breakfast and good menu with well presented food at dinner.
Overall, a very pleasant stay at this hotel. Good location opposite the botanic gardens and within easy walking distance of the shops and CBD. Would certainly stay here again and would recommend.

Room Tip: Suggest ask for a view of the Gardnes although rooms at the back of the hotel are very quiet
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 12, 2014
Dear Jan A
Thank you for sharing your review after your stay. I was pleased to read that you enjoyed your stay, in particular our well appointed rooms and the service provided by the entire team. We have recently unveiled a new menu in the Walnut Restaurant that showcases the creativity of our chefs whilst providing options for all tastes and budgets. I am glad you found it to your liking.
Kind Regards
Dale John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,134 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (341)
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 8, 2014

Just spent two nights in this special place. Rooms were great, and the service and friendliness of the staff was exceptional. Easy walk into all entertainment venues and restaurants. Would thoroughly recommend a stay here.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 11, 2014
Dear Linda P
Thank you for sharing your review after your stay. Very glad that you enjoyed the location of the hotel as well as the exceptional service provided by the team.
Kind Regards
Dale John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 7, 2014 via mobile

We stayed here for 2 nights this week . Was a special occasion so we booked a Suite on the top floor . Amazing . Rooms are fantastic . Great views over Botanical Gardens . Easy walk into City and Treasury Casino . Service was Brilliant from all staff . We ate at Restaurant The Walnut , part of the Hotel . Very very good . Once again service was brilliant from Adam and all staff . Food was excellent .
Highly recommend both Hotel and Restaurant and we would definitely stay here again .

Stayed February 2014, traveled as a couple
Helpful?
Thank Darryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 11, 2014
Dear Darryl P
Thank you for sharing your review after your recent visit. I was glad to read how much you enjoyed your stay in our Executive Spa Suite and you were able to use all of the hotel's facilities. The view of the Botanic Gardens and across the Brisbane River from the top floor provides an inspiring view. Our chefs have recently released a new menu and I am pleased that you liked the food. Coupled with the service from Adam and the team the Walnut Restaurant offers an evening you'll remember.
Kind Regards
Dale John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucasia, Australia
2 reviews
4 of 5 bubbles Reviewed February 5, 2014

I have stayed several times in the last year or so because it is a pleasant situation by the park and very close to the best restaurant in Brisbane. Even for someone like me who is mildly disabled it is near enough to the Mall etc.
The rooms are quite spacious and the suites are large and keenly priced especially for a longer stay when you want to spread out a little. General standards are good and the staff deliver pleasant personal service. I would like to see a larger selection good Aussie craft beers and wines on the beverage list. Room service menu is v satis and very reasonably priced. I shall keep patronizing the ROP!

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 11, 2014
Dear Ken G
Thank you for spending the time to share your feedback after another stay. I am pleased to read that after so many stays the staff still impress you with their personalised service and attention to detail. I will pass your comments regarding our wine and beer list to the Food & Beverage Manager for review to ensure we are always offering the broadest selection possible.
The entire team look forward to many more stays in this year and beyond.
Kind Regards
Dale John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 5, 2014

I stayed 5 nights at the hotel and the experience was absolutely amazing. The Room is spacious with all the facilities I need. The people in the restaurant and reception desk are friendly and helpful. I strongly reccomend this hotel!

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 11, 2014
Dear Sally C
I appreciate you taking the time to share your feedback after your stay. I was pleased to read that you enjoyed our spacious rooms and the helpful and unobtrusive service from the entire team.
Kind Regards
Dale John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed February 5, 2014

Super staff met by a knowledgable concierge who gave great advice
The whole hotel has an air of nostalgia coupled with modern facilities.
Having travelled through 3 states this was the only hotel offering free wifi!
Lovely pool & situated in a central location great. We only managed lunch there as we had too much to do and there are so many local restaurants to choose from within walking distance we were spoilt for choice.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jocatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 11, 2014
Dear Jocatt
Thank you for taking the time to share your review after your stay. It was very satisfying to read how much you enjoyed your stay, particularly our location and the efficient and friendly service provided by the team. We have been offering complimentary wifi for a long time and this will continue into the future as the internet has become such an integral part of our life. Great care has been taken to maintain the façade and history of the building throughout the years whilst adding modern technology to cater for every need.
Kind Regards
Dale John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 31, 2014

In Brisbane on business I decided to try the Royal on the Park, I am so glad I did. The Royal is a stately lady with a recent refurb. I ad a very comfortable room overlooking the park, the bed was large and full of sleep, staff were welcoming and attentive without being intrusive. The tariff was moderate and very good value for money. The Royal is conveniently situated in the CBD but with the Park across the road making an evening stroll or morning jog enjoyable. I will definitely be staying again when I return to Brisbane and recommend the hotel.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TrinityMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, Manager at Royal On The Park, responded to this review, February 5, 2014
Dear TrinityMB
Thank you for taking the time to share your review after your recent stay. I was pleased to read how much you enjoyed your first stay at Royal on the Park and particularly enjoyed the location and the professional and unobtrusive service from the team. We all look forward to many more stays in the future.
Kind Regards
Dale John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal On The Park

Property: Royal On The Park
Address: Corner Alice & Albert Streets, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Brisbane
#13 Romantic Hotel in Brisbane
#25 Luxury Hotel in Brisbane
#32 Business Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal On The Park 4.5*
Number of rooms: 153
Official Description (provided by the hotel):
Royal on the Park is conveniently located just a 5 minute stroll away from Brisbane's CBD and popular Queen Street Mall shopping precinct. Facing the Beautiful Botanic Gardens at the green end of the CBD, it gives the feeling of being in a calm oasis. Outside the front door, age-old Moreton Bay fig trees, soaring bamboo and ancient travellers' palms stand sentinel opposite the hotel. Royal on the Park features 153 spacious guest rooms and suites, tailoring amenities and services to both leisure and business travellers! All guests, diners and delegates can enjoy complimentary hi speed wifi with no download limits. The Walnut Restaurant has consistently remained a favourite venue for local visitors and regular hotel diners. Ask about our new a la carte menu featuring fresh local produce from Queensland farmers. For those with fitness in mind, the largest in-ground hotel pool in Brisbane together with spa and top floor gymnasium provide the freedom to relax and unwind or to enjoy an energetic work-out. A kick start to the day is made easy with an invigorating early morning jog around the numerous pathways of the Botanic Gardens. The hotel is well renowned for its in room facilities. Combining digital free to air television, Foxtel and satellite channels from around the world. A wide selection of pay per view blockbuster movies and favourites for adults and children alike. 37 radio stations combining local AM and FM channels with international flavour. This combines for a total of 188 viewing and listening opportunities. Whether you are looking for a conference venue, planning a Breakfast, Lunch or Dinner or perhaps even a Wedding, the hotel has up to 8 elegant function rooms to select from, catering up to 800 cocktail style or 400 banquet style. Guests of Royal on the Park are well placed to enjoy the range of leisure activities in Brisbane. It's just a boardwalk stroll along the water's edge to the Riverside Markets and an abundance of restaurants and al fresco cafes. ... more   less 
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Also Known As:
Royal On The Park Hotel Brisbane
Royal On The Park Brisbane
Park Royal

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