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ULTIQA Rothbury Hotel
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Reviews (197)
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184 - 189 of 197 reviews
Reviewed March 26, 2010

Thanks guys for an amazing stay we felt your service was excellent, the location of this hotel is great your not going to get any better. We both had a great nights sleep too whihc is great as some hotels are just so noisy. Thanks again we will be back. Monique Burgess

  • Stayed: March 2010, traveled as a couple
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Thank MonGlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2010

Thanks So much to all the team at Rothbury Hotel, what a lovely place you have, everyone was very warm and helpful and it was the just the best location for the whole Family, we will be back!

  • Stayed: March 2010, traveled with family
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Thank BNHGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2009

I booked a hotel room. Air con was very noisy. All the hotel rooms (not suites) are in pairs with room 'A' having control of room 'B' access to air con. What this means is that if guests in room A take their key tag (in error) out of the wall slot, then not only does their air con stop, but yours does too.

The next day(a weekday) I tried to contact reception staff but it was closed and phone was constantly busy (this is around 9am). when I returned that evening (6pm) same problem. Need more staff. What about check in? Not everyone turns up at the 2pm request time.

After explaining to staff that it is very rattly and seems to switch off and on at regular intervals, the girl said this was normal to maintain room temperature (I was very cold). She offered to move me to another room but in the same breath confirmed all rooms worked like this. So to not freeze, I spent the evenings with no air con or lights on. (your power and air con come on when you put tag in wall slot).

I was on the first floor with my window overlooking an alleyway, this wasn't an issue but the 2am garbage truck visits were.

Location was excellent in proximity to CBD. However even though the room was tidy & clean, there were scuff marks inside the wardrobe wall, dry paint marks on the doona and the bathroom door handle fell off.

Wet towels that were left on the floor (as stated for pick up by staff) weren't collected.

  • Stayed: December 2009, traveled solo
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2  Thank Raven100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2009

While billed as a heritage-listed hotel (which it is - 1930s art deco style), the Rothbury just feels like a tired old institution. The art deco theme is interesting for a short while,and then the reality sets in. There's nothing specifically wrong with the place, it's just dark and frayed around the edges, with everything being a bit out of date.

While there are some pleasant staff members, others appear to be indifferent. The small, pokey reception is frequently shuttered up, even at peak times, and there is sometimes a wait just for basic front-desk service.

It's certainly conviently located (across the street from Central Station), but other hotels are a more pleasant experience for a bit more money.

  • Stayed: December 2009, traveled solo
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2  Thank Constant_traveller54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2009

My wife and I often stay at Rothbury on Ann Hotel when we need a getaway into the city. We choose rothbury because its close to everything like transport shops (for the wife) and the casino (for me).
we get a breakfast in our rate which is always pretty good on the weekends and its enough to get us started for the day.
The staff are very friendly. My wife and i like the style of the hotel which is art deco a pleasant change from the norm hotels.
we normally drive in and we are able to leave our car in the morning in the car while the room is being cleaned which is a bonus for us.
but you have to book parking because there are only a few spaces

  • Stayed: August 2009, traveled as a couple
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1  Thank BeerBarron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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