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All reviewsbotanical gardensalice streetparliament houselarge balconythe riverone bedroom apartmentfloor overlookinghome away from homegood sizewasher and dryeracross the roadlaundry roomsouth bankvalet parkingbit datedfull kitchenlate check
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Reviewed October 9, 2012

Very centrally located. great service, washer and dryer in large suite. The staff was most helpful and friendly. The suites are large and spacious. This is a modern building and feels like home. We did not use the spa as out time was limited.

Room Tip: Suite facing the horticultural gardens.
  • Stayed: October 2012, traveled as a couple
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Thank captain-CS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

Well positioned just off the shopping area and facing the Botanic Gardens, the Quay West is in an excellent location. There are good views on the Gardens side from the 5th floor and up. The Staff are friendly and responsive. The one BR suite had a well equipped kitchen, large living room and seperate bedroom with a full length and 3m deep balcony with out door setting.Two TVs and an ipod dock looked after the entertainment side of things.Furniture and floor coverings were clean and well maintained.
An excellent choice for an extended stay in Brisbane.

Room Tip: For views select a garden side room and from 8th floor up.
  • Stayed: September 2012, traveled as a couple
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Thank CanberraTell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2012

Arrived to a very friendly polite welcome, maybe several Thai hotels recently visited could learn something. I was fortunate to be given an upgrade to a 2 bedroom apartment and a 2 bedroom apartment this really is. All the conforts and room of home. THis unlike most hotel apartments, is a real apartment that has been converted into a hotel. THe master bedroom was slightly smaller than a typical hotel room but with the other areas who really cares. The only down fall is that these apartments are dated and show their age but I would prefer the additional space. The doors open, fresh air how nice, certainly don't get that from a hotel. There is a balcony that goes around the apartment, the main balcony has a lovely view of the gardens. Location is slightly out of the CBD but it's a pleasant walk to all the facilities. Certainly would stay here again, as really was made welcome but the reception staff, and that's important

Stayed: September 2012, traveled on business
Thank BarryZi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat F, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded September 19, 2012

Hi BarryZi,

It was wonderful of you to take the time to tell the TripAdvisor community about your recent 'discovery' - Quay West Brisbane! We certainly acknowledge your comments regarding the bedroom configuration but were so pleased that this was outweighed by the overall space and sense of openness, which was one of the key aims of our recent refurbishment program.

Thanks again for taking the time to highlight your stay in Brisbane!
Mat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2012

Recently used Quay West Suites for a Board meeting and found the staff and the room to be excellent. Every need and even last minute changes were attended to with good help and efficiency. As an organiser for important meetings, I am completely sold on Quay West Brisbane for all the 100 details that must be seen to with an event.

Room Tip: The rooms have everything you need for a longer stay. I loved the small kitchen, washing machine facilities, excellent bathroom and comfortable living room. Get a room that overlooks the river for beautiful night views!
  • Stayed: September 2012, traveled on business
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Thank Betsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat F, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded September 19, 2012

Hi Betsy,

Thank you for taking the time to share the success with your recent meeting. We know how much time & energy meeting organisers invest in making sure their event is perfect, and we're only too happy to help by playing a small part in bringing the event together.

Regards
Mat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2012

Just spent 2 nights this week at Quay West and will definitely stay there again. I was lucky to be upgraded to a 2 bedroom apartment even though I was travelling by myself. The views from both sides were great, especially looking out over the Botanical gardens and Brisbane River.The apartment itself was exceptionally clean and comfortable and while I didn't have time to use the resort style pool and spa area , I'm looking forward to that next time.The staff, especially the room service staff, were friendly and professional and staff at the desk very helpful. Location was great, only a short walk to Queen St Mall and directly across the road from the gardens which was great for a relaxing stroll to start the day.
Looking forward to my next visit!

  • Stayed: September 2012, traveled solo
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Thank 460Alison460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mat F, General Manager at The Sebel Quay West Brisbane, responded to this reviewResponded September 19, 2012

Hi 460Alison460,

Thanks for taking the time to share some of the highlights of your first visit with us - we love being able to spoil our guests wherever possible! It's not often that we have the chance to show off our 2 bedroom apartments with 180-degree views but, when we can, this is one of our favorite surprises. Our guest service teams were also really excited to see the positive feedback directed at them - thanks for making their day!

See you soon,
Mat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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