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“Bon Jovial”
Review of Novotel Brisbane

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Novotel Brisbane
Ranked #38 of 159 Hotels in Brisbane
Certificate of Excellence
GreenLeadersGold level
Atherton
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bon Jovial”
Reviewed December 21, 2010

Had a great stay for Bon Jovi's concert. Hotel is modern, confortable and very well located. Found all staff very friendly, courteous and efficient. Will return again.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this review, January 3, 2011
Dear Guest,

I am pleased to read that you had an enjoyable stay and found the hotel to your liking, due to its convenient location and modern design after the recent refurbishment.

Thank you for your commendation regarding the staff, your comments will be passed on to the team for future encouragement.

Kind Regards,

Ben Patten
Hotel Manager
Novotel Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (231)
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English first
A TripAdvisor Member
Reviewed December 19, 2010

Great hotel, location is excelelnt for work purposes, can walk to most meetings in the city. Gym is adequate, good food and service.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this review, January 3, 2011
Dear Guest,

I am pleased to read that your stay was pleasant for your business trip.

As per your comments, the hotel is in a great location for either business or leisure with only a short walk to Queen St Mall.

Thank you for your feedback regarding the food and service provided at the hotel. Your comments will be passed onto the team.

Kind Regards,

Ben Patten
Hotel Manager
Novotel Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland
Level 5 Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 18, 2010

Lovely room, we received an upgrade, great coffee machine in room.
Breakfast was lovely and much improved from our last stay.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QueenslandHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this review, January 3, 2011
Dear QueenslandHappy,

Thank you for your warm review.

I am pleased to read that you received an upgrade upon arrival and found the coffee machine an advantage during your stay.

Thank once again for your feedback and we look forward welcoming you back to the hotel.

Kind Regards,

Ben Patten
Hotel Manager
Novotel Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 18, 2010

Overall good but the rooms were very small for the price certainly larger rooms at other novotels

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this review, January 3, 2011
Dear Guest,

Thank you for your feedback regarding your stay.

I am sorry to read that you found the rooms to small at the hotel and please allow me to apologise for any inconvenience caused.

At the hotel we have a variety of rooms available, from twin sharing rooms to larger premier rooms offering a balcony for a more exclusive stay.

Thank you once again for your feedback and we hope to welcome you back to the hotel in the future.

Kind Regards,

Ben Patten
Hotel Manager
Novotel Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brisbane

Property: Novotel Brisbane
Address: 200 Creek St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Brisbane
#21 Family Hotel in Brisbane
#24 Business Hotel in Brisbane
#29 Romantic Hotel in Brisbane
#38 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
Official Description (provided by the hotel):
Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more   less 
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Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane

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