I had to fly to Brisbane from the US for a wedding with my wife and 2 kids back in August, and we chose to stay at the Novotel. The rooms were very clean, though I have a nit to pick. In the bathroom tub, there was a piece of glass covering half the tub instead of a shower curtain. The glass did not do its job very well, and a large amount of water escaped onto the bathroom floor every time someone took a shower. To alleviate this problem, there is a drain in the bathroom floor. If everything had worked the way it was supposed to, the water which dripped out of the tub would have gone down that drain. However, there was a low spot on the floor about a foot away from the drain. Instead of going down the drain, the water formed a puddle right in front of the bathroom sink, which was a real pain to deal with. But that aside the everything else really was quite good.
There was an incident during my stay that I wanted to mention. On the day of the wedding, I took my 2 year old daughter (who of course caught something on the plane and was running a fever) down for breakfast about two hours before we were to leave for the ceremony. She drank half a glass of milk and proceeded to vomit all over the table, chairs and floor. The hostess came over right away, helped me out, and told me not to worry about the mess. I then took my child back upstairs to clean her up. About a half hour later I got a call from the restaurant asking how my daughter was, and informing me that her teddy bear we had forgotten was at the front desk. The way that hostess and the rest of the staff handled the whole episode really meant a lot to me, all the more so having just traveled halfway around the world with an exhausted, sick child. I would gladly recommend this hotel to anyone, the staff are really a class act.
- Official Description (provided by the hotel):
- Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more less
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- Also Known As:
- Novotel Brisbane Hotel Brisbane
- Brisbane Novotel
- Accor Brisbane