We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location Location Location”
Review of Novotel Brisbane

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel Brisbane
Ranked #43 of 169 Hotels in Brisbane
Certificate of Excellence
GreenLeadersGold level
Reviewed October 28, 2013

Well we arrived at Brisbane Airport around 9pm, Got the rental car and drove to our Accommodation in the heart of the city, The in car GPS tried sending us up one way streets to get to the driveway of the Hotel, Frustrating trying to re route our destination over and over, around the block three times before we arrived, Parking the car in the car park under the hotel was expensive with a per day fee, The Hotel Reception was Pristine, Customer service was impeccable, Our rooms we booked six months prior were now not available so we were moved to the opposite side of the Hotel, Meals in the Hotel were great, Swimming pool needed attention, as well as the gym with a much needed update as the equipment was old and going rusty, Although in the heart of Brisbane and only a 5 min walk to the city centre we would probably not stay here again.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded November 8, 2013

Dear Cory S,

It is disappointing to read that you would not choose to stay at our hotel again. I'm sorry that you did not enjoy your stay. I am glad to read however that you enjoyed the customer service in which our team provided you during your stay. Interesting to read about the gym as we have it serviced once a month.. I shall take a look myself.

Thank you for pointing areas out in which you think we need to improve. Hopefully you do decide to stay again and you can experience the changes that we have implemented based on your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,648)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,086 - 1,092 of 2,648 reviews

Reviewed October 28, 2013

Corner room not very well laid out. TV is not directly across from the bed and doesn't swivel to easily watch from the comfort of the bed.

Bathroom was a bit run down and ordinary

not sure i'll book this hotel again, unfortunately.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded November 8, 2013

Dear Rob P,

I'm sorry to read that you won't be returning to the hotel. We do have other rooms with different layouts and we're always prioritizing our guest’s requests for specific room types and layouts. If you do decide to return to the hotel you're very welcome to request a room that isn't a corner room at the time of booking and we will endeavor to accommodate the request.

Thanks for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank travelloverover50
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded November 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 25, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank morsey2013
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded November 8, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 25, 2013

Haven't stayed here for a while but visited in October and very impressed. Rooms very fresh and modern. Loved the backlit bed head but didn't care for the drapes which looked like someone had been murdered ( white with red splatters). I am no interior designer but yuck! Quiet room, comfortable bed and very classy. Will stay again.

Stayed: October 2013, traveled on business
Thank thefunfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded November 8, 2013

Dear thefunfive,

Reading through a couple of comments I have noticed that you are one of a couple of people who haven't enjoyed our interior designs.. I have a feeling when our next re furb comes around that we may re think the decorations.

We look forward to welcoming you back to the hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

It's pretty hard to fault the Novotel Brisbane.
When I originally stayed a number of years ago, I thought it a cut above a number of other Accor properties I'd stayed in (the Mercure Sydney near Central Station remains the worst hotel I've ever had the misfortune of staying at, period).
And for the Novotel Brisbane, thankfully, nothing's changed .
Yes, it's a little hard to get to by car if you don't know where you're going and that driveway's a killer to walk up, but Novotel Brisbane is well priced and relatively well located, the staff are attentive and friendly, the rooms are clean and quiet, you get a choice of three pillow heights to suit your sleeping position and parking's at no extra cost under the building.
This was a return stay - and I'd happily come back for more.

Room Tip: If I was to give you a tip for the rooms, I'd be staying clear of the 10s-14s (room 210-214, 310...
See more room tips
  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

The front desk staff are very helpful. They are genuine and they appear to serve with a passion. The rooms are modern and the twin bed combination is large enough to accommodate 3 pax. The hotel is generally quiet as most of the visitors appear to business travelors or corporate groups. This is an advantage as tour groups tend to be rowdy.

Overall, it was a pleasant stay and I will opt to stay at Novotel if I visit Brisbane again. The only disadvantage of the hotel is its location on a slope, as walking back to the hotel from Queen Street Mall is rather tiring.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WTan28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Novotel-Brisbane, General Manager at Novotel Brisbane, responded to this reviewResponded October 24, 2013

Dear WTan28,

Great to read that you enjoyed your stay with us! Hopefully we'll see you back at Novotel Brisbane in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brisbane hotels
0.7 mi away
Royal On The Park
Royal On The Park
#29 of 169 in Brisbane
1,245 reviews
0.6 mi away
Four Points by Sheraton Brisbane
0.5 mi away
The Sebel Brisbane
The Sebel Brisbane
#33 of 169 in Brisbane
1,036 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Grand Chancellor Brisbane
0.5 mi away
ibis Brisbane
ibis Brisbane
#61 of 169 in Brisbane
1,613 reviews
0.9 mi away
The Point Brisbane Hotel
The Point Brisbane Hotel
#5 of 169 in Brisbane
1,178 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Brisbane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Brisbane

Address: 200 Creek St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Brisbane
#12 Family Hotel in Brisbane
#25 Business Hotel in Brisbane
#30 Romantic Hotel in Brisbane
#41 Luxury Hotel in Brisbane
Price Range: $108 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
Official Description (provided by the hotel):
Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Ctrip TA, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Novotel Brisbane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing