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“The rooms really needs renovations and a very good cleanup...”

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Park Regis North Quay Hotel
Ranked #46 of 157 Hotels in Brisbane
Certificate of Excellence
Baie d'Urfe
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The rooms really needs renovations and a very good cleanup...”
Reviewed May 16, 2013

This hotel really needs renovations and a very good clean up in their rooms... I had a room on the top floor and a very nice view but the bed is not confortable, carpet with many stains, dirty, and overprice!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aspi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 17, 2013
Dear Aspi_11

I was disappointed to read that you were not completely comfortable during your stay. And that your stay was over-shadowed by a room that was not up to standard. We are currently standardising all apartments during a soft refurbishment and our team is working hard to guarantee we have the highest service level possible.

If you would like to discuss these matters further, please do not hesitate to contact me at gmnorthquay@parkregishotels.com

Best Regards,

Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,026 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
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Robina, Australia
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 8, 2013 via mobile

We stayed here last Friday night die to the close proximity to Suncorp as we were attending a footy game. The location is fabulous...between the Roma St Transit Centre and the Stadium. We managed to get onsite parking (extra cost but handy). The parking was very tight but manageable. The staff were friendly and helpful and the rooms were clean and comfortable. We weren't on the river view side but if you want to pay extra the views would be awesome. We got a pretty good last minute price and would recommend staying here particularly if attending an event at the stadium or if there is an event on the River.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frangipani1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 17, 2013
Dear Frangipani1962

I would like to thank you for taking the time to provide some positive feedback. I am quite delighted that you took the opportunity to stay with us and glad that our great reception team were continually friendly and helpful.

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mapleton, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 4, 2013

When we arrived reception remember the phone call with me, it made me feel like they new me even though it was our first time.
My husband and I received all the extras we requested, the staff gave exceptional service
the view of the river and city was great
loved our stay would and have recommended to friends and family

Room Tip: ask for a view of the river
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sal245755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 17, 2013
Dear Sal 245755

Thank you for sharing your positive feedback and the time you took to share your experience with us. It is great to see that your loved the great views and that you commended our staff. We do appreciate that you would recommend the hotel to your friends and family.

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Brighton, Australia
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 28, 2013

The price was reasonable for a corner suite with views of the river and South Bank. There was a great kitchen space and large tv plus dvd player. We could walk to South Bank and everywhere we needed to go. Left the car in the parking garage the whole time. I was pleasantly surprised.

Room Tip: We were on the 11th floor.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 17, 2013
Dear Laura S

I appreciate your positive feedback regarding your stay and pleased you took advantage of our location and found it to your convenience

I hope we will have the pleasure of welcoming you back to Park Regis North Quay on your next stay in Brisbane.

Best Regards,
Anthony Carter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
1 review
Reviewed April 26, 2013

My wife & I arrived late and were very impressed not only by the purple lighting that bathed the entrance area so beautifully, but by the very helpful and efficient reception staff. Their initiative to sell us rail tickets saved us a lot of bother the next day at Roma St. Station with a train to catch!
Great view from the bedroom window and, moreover, a great veg. dinner downstairs in the restaurant!. Nearly forgot , the bed was very comfortable and let's face it, a good night's sleep is very important! Unable to comment on breakfast because we had to leave at dawn but I am confident that it would have been be excellent. The people at Park Regis know how to please guests!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, July 17, 2013
Dear Eric W

My entire team valued your comments. Our vision and goals as a team continue to be met by you taking the time to write such a nice review of Park Regis North Quay and the team. My team thrive on the chance to offer above and beyond service and your comments truly inspire and drive us on a work and more so a personal level.

Thank you for choosing to stay with us, we hope to see you again in the future

Best Regards,

Anthony Carter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 26, 2013

stayed for new year's eve. Our stay was delightful. Great facilities.

We were lucky to be given a free bottle of champagne and a free buffet breakfast.

A nice surprise.

Our bed was very comfortable, clean kitchen and well appointed room. Bathrooms were modern.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcusHBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, November 7, 2013
Dear MarcusHBrisbane

I’m glad you were a part of one of Park Regis North Quay’s biggest events of the year. We strive to keep guests happy, so I’m pleased you were able to take advantage of your complimentary celebration champagne and buffet breakfast.

We will gladly welcome you back to Park Regis North Quay, next time you visit Brisbane.

Best Regards,
Anthony Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lytham St Anne's, United Kingdom
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 23, 2013

Stayed for two nights in this beautiful apartment in the Park Regis
It was spotlessly clean and had everything we wanted the views across Brisbane
was beautiful It was a very quiet and peaceful place to stay there is a very nice restaurant attached to the hotel, very nice food The reception staff were
really friendly and helpful will definitely stay there again

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gallierd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWHG_Operations, General Manager at Park Regis North Quay Hotel, responded to this review, November 7, 2013
Dear Gallierd

It’s wonderful to hear your great feedback regarding our rooms, location and of course our fantastic reception team.
I sincerely appreciate your review and rating and hope we may see you back again before too long.

Best Regards,
Anthony Carter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Regis North Quay Hotel

Property: Park Regis North Quay Hotel
Address: Park Regis 293 North Qy, Brisbane, Queensland 4000, Australia (Formerly Oaks North Quay)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#25 Business Hotel in Brisbane
#32 Family Hotel in Brisbane
#33 Romantic Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Regis North Quay Hotel 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Park Regis North Quay is perched above the Brisbane River with spectacular views over the city and across to South Bank.A short walk to the heart of Brisbane’s business district and entertainment, shopping and dining options as well as Suncorp Stadium, Park Regis North Quay is the ultimate base for both corporate and leisure guests.Choose from a range of spacious hotel rooms and one and two bedroom apartments. Refurbished rooms are stylish and modern and apartments are generously sized with kitchenettes and separate living area. Relax in your room complete with WiFi access, individually controlled air-conditioning, most with DVD player and mini stereo.Park Regis North Quay’s guest facilities also include an outdoor swimming pool, gym and secure undercover parking.Located on the hotel’s ground floor, On Quay Restaurant and Bar has been recently refurbished and extends quality dining seven days a week. Open for breakfast daily and dinner Monday to Friday and offering the convenience of room service during dinner hours.If you’re holding a function or conference, Park Regis North Quay has extensive facilities suitable for all types of events catering for up to 170 guests.Located moments from the city centre with spectacular views, Park Regis North Quay’s location makes it perfect for business and leisure. ... more   less 
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Also Known As:
Hotel Park Regis North Quay

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