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“meeting in Brisbane”
Review of Mercure Brisbane

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Mercure Brisbane
Ranked #53 of 157 Hotels in Brisbane
Ballina, Australia
1 review
“meeting in Brisbane”
Reviewed April 22, 2013

Parking was somewhat of an ordeal, Bar lacked atmosphere, front desk unaware of scheduled meetings,(possibly have a run sheet of upcoming meetings available for front desk) overall room was outstanding, spacious, great decor, cleanliness of room very sharp. I would definately stay there again on holiday, good CDB location, nice view of river.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

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Thank 217peanut012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Sydney, Australia
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 16, 2013

Stayed at the Mercure which was within walking distance to Southbank for a conference. The hotel had just been renovated, you could still smell the paint. We arrived a little early (about 12:15) and when we went to ask where we could park the car until we checked in we were advised the room was ready and we could check in straight away. The car parking area entry is right at the end of the hotel driveway....we unloaded our bags then parked the car. Queen Street Mall is within 2 blocks, an easy walk. We enjoyed the "green cabs" (bikes that have a bench seat at the back) a couple of times when walking over to Southbank ($10-$15) and used an ordinary cab one night after dinner ($13) but was a pleasant walk anyway. Staff were pleasant and we enjoyed our stay.

Room Tip: The view from the river view rooms is really nice.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crick22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 14, 2013

The hotel was nicely located and it was the only positive aspect of it. The cleaning lady was looking though our things in the bathroom. The gym was dirty and the equipment was broken, towels were not fresh. In general the only positive aspect was the location of the place. The reception people were not very nice apart from one man. I wouldn't recommend the place, it's definitely too expensive for such a poor service. Oh, the rooms were comfortable and quite clean.

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Marta685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at Mercure Brisbane, responded to this review, May 7, 2013
Thank you for taking the time to write this review. I would like to sincerely apologize for the issues during your recent stay. I would appreciate the opportunity to discuss this further. If you would like to do so please send me an email on H1750-NA@accor.com.

Kind Regards
Jon Spencer
Mercure Brisbane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coolangatta, Australia
1 review
Reviewed April 13, 2013

Great location..Hotel was being refurbished,however we were in an old room which was very outdated and in need of a makeover.Would have been nice to have been in one of the new rooms or been given an upgrade since we are advantage plus members.Breakfast was good.We were told we had a city view room it was actually a view of the roof and a couple of buildings.

  • Stayed April 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank michellew399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 13, 2013

Brilliant location close to all the main shops, stations and opposite the river and South Bank Parklands. Ask for a room with river views. Staff were really friendly and helpful. Rooms were a bit dark - need better lighting and a mirror. We stayed there twice in March and April and both rooms were good. We were not bothered by any noise from the refurbishment. Beds were very comfortable and clean. Small rooftop pool was nice to cool down in after a long day out. Would stay there again if in Brisbane

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Pamped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at Mercure Brisbane, responded to this review, May 7, 2013
Thank you for taking the time to write this review. I am thrilled that you were able to enjoy all the attractions Brisbane has to offer during your recent stay with us. We look forward to seeing you again in the future.

Kind Regards
Jon Spencer
Mercure Brisbane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 12, 2013 via mobile

We stayed here with our 5 year old for 1 night. Had double and single bed for $148. Refurbished room was lovely and modern. Warm feeling with nice paint, carpet, trimmings etc. beds and pillows were comfortable. Enough room in room considering we had 2 beds. Check in was smooth and extra requests such as towels to room were responded to promptly. Very happy with quality of stay, would highly recommend. Pity there is no gym, outside pool was nice and clean.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shang80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at Mercure Brisbane, responded to this review, May 7, 2013
Thank you for taking the time to write this review. It is great to here that you enjoyed our fantastic newly refurbished rooms during your recent stay. I am also very happy to let you know that we have recently opened our new fitness room Mpulse to complement our existing facilities. I hope that we may see your family again next time you return to Brisbane.

Kind Regards
Jon Spencer
Mercure Brisbane
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Sydney, Australia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 12, 2013

The Mercure Brisbane is in an excellent location, close to the River, convenient for Cental & Roma stations and within easy walking of an excellent range of restaraunts. The service was up to Mercure's strong standard and the room (we got an upgrade) was spacious and well maintained. An excellent location for a Brisbane visit.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Philip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at Mercure Brisbane, responded to this review, May 7, 2013
Thank you for taking the time to write this review. I am very happy to hear that you had a pleasant visit and enjoyed the high standard of service and facilities that we strive to deliver to all our guests. I look forward to seeing you again in the future.

Kind Regards
Jon Spencer
Mercure Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Brisbane

Property: Mercure Brisbane
Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 Romantic Hotel in Brisbane
#50 Luxury Hotel in Brisbane
#52 Business Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
Official Description (provided by the hotel):
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport. ... more   less 
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Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure

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