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Review of ibis Brisbane

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ibis Brisbane
Ranked #59 of 157 Hotels in Brisbane
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1,520 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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English first
Edinburgh, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 19, 2013 via mobile

We used this hotel as a quick stop over point before travelling onto our next destination. It was in a great location for South Bank and for the city cats and free cats. The hotel itself was nice and clean and the room was adequate for our needs. Unfortunately we had a problem with our heating as it wouldn't work in the room which meant the room was cooler than we would have liked.

Also at 6.15am an extremely loud noise started from a building adjacent to the hotel. We had to be up early but it would have been terrible if you were staying there for a few days. The Internet was also quite pricey per room considering that most places are offering free wifi.

Despot these minor issues the hotel was an excellent place to stay for visiting Brisbane.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bumblebee_bay86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at ibis Brisbane, responded to this review, July 31, 2013
Thank you for taking the time to write this review. I am sorry to read that your room heating was not working as we strive to ensure all of our guests are comfortable at all times, as we know it is important when staying in hotels.

I would like to ensure that this has been rectified in the room you stayed. If convenient for you could you please email me the room number or name of reservation to look into at H1750-fo01@accor.com.

I can appreciate your comment about internet pricing, We do provide half an hour complimentary internet every 24 hours on own device within the hotel, along with an Ibis Web Corner which provides 15 minutes free access for all of our guests. We also have new IBusiness Floors which include internet when booked.

I look forward to being able to welcome you back to the hotel in the near future.

Kind Regards,
D’orne Fitzpatrick
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MOSGIEL
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 18, 2013

Owing to the cancellation of our flight back to New Zealand we were left in the position of finding our own accomodation. Being an Accor Advantage member I looked up hotels to stay and within 5 minutes on my Ipad we were booked at The Ibis, and also took along another two couples with us. Our room was very comfortable, and we found the staff very obliging and helpful. Our stay included a full breakfast which was also good. I can recommend this accomodation as it is also only a couple of blocks from Queen Street Mall. about 5 - 10 Mins walk.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Lorraine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
154 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed July 15, 2013

My reservation was for 4 nights and came with buffet breakfast included which was great, nice selection and renewed regularly which is unusual in Australia. The room was pretty basic and I was placed right next to the elevator shaft which required use of ear plugs during the night in order to sleep. Painting of rooms was pretty poor, a yucky yellow colour which wasn't nice and a tiny window which didnt open. Television was ok, most digital freeview channels and 4 cable channels. Internet was advertised on Orbitz as free but alas not in rooms which is pretty pathetic in 2013! I suggest buying a dongle from Telstra or Optus for $20 which usually includes 5gb of 3G or 4G data. One a couple of days only 1 elevator was working out of 3 which was pretty poor but usually two were working. Overall this is an ok hotel if you get it under $100 per night, any more and it would be a rip.

Room Tip: Higher the better and try get a room away from the elevator shaft
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilrc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D'orne F, Manager at ibis Brisbane, responded to this review, July 31, 2013
Thank you for taking the time to write this review. It is certainly disappointing to read that we have not been able to provide you with an enjoyable experience.

I would love for the opportunity to discuss your stay further with you. If convenient for you please email me at H1750-fo01@accor.com a best contact number and time to contact yourself.

I hope to speak with you soon.

Kind Regards,
D’orne Fitzpatrick
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Brisbane

Property: ibis Brisbane
Address: 27-35 Turbot St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #59 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Brisbane 3*
Number of rooms: 218
Official Description (provided by the hotel):
The Ibis Brisbane is conveniently located in the city centre. The hotelfeatures 218 spacious and modern rooms, conference facilities, anda newly refurbished restaurant and bar. Ibis Brisbane has all the keyfeatures for a comfortable business or leisure stay and its convenientlocation means guests are only a short stroll from all that the city has to offer. You will experience exceptional value for money, convenience and friendly service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, ACCOR, Cheap Tickets, HotelsforEveryone, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your ibis Brisbane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Brisbane

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