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“lovely old hotel” 4 of 5 bubbles
Review of Treasury Hotel & Casino

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Treasury Hotel & Casino
Ranked #45 of 166 Hotels in Brisbane
Certificate of Excellence
Australia
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“lovely old hotel”
4 of 5 bubbles Reviewed July 16, 2014 via mobile

had a great stay at this hotel - lovely large room with very high ceilings - nice view over the park and to the river - bathroom was very plush - staff I encountered were friendly and helpful - will have one rant - American Express surcharge of 3% is excessive - large organisations will not have to pay Amex 3% - would recommend to others

Stayed July 2014, traveled on business
Helpful?
Thank cicada55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time in providing your feedback.

The marble bathroom and the spacious rooms are the characteristics of the Treasury Casino & Hotel and I am delighted to hear that you have enjoyed them both during your stay.

We look forward to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Australia
Level Contributor
136 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed July 14, 2014

Enjoyed our stay here as its just a bit different from your run of the mill hotel. Lovely big rooms and extremely high ceilings. Asked if we would like a river view room to which we responded with a big yes. Got to room and if you really looked hard you could just see a glimpse of the river through the buildings facade and trees etc ha ha. Didn't bother us tho. If you like a good river view outlook then you can't beat the Stamford Plaza. Bed very comfy and lots of great big pillows.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank pakaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time in providing your feedback.

I am delighted to learn that you had enjoyed you stay at the Treasury Casino & Hotel, especially our spacious room with the high ceiling.

We look forward to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane,Queensland
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed July 13, 2014

Renovated government offices of the Victorian era the treasury hotel provides superior luxury accommodation. If you are our for that special night I would recommend the ministers officers due to their expanse and luxury appointments. Centrally located at the top of Elizabeth street it is one block from queen street which is far enough from the hussell but close enough to walk to public transport (air train). Eventhough we are locals there are only two hotels in the city we stay at when having a stay over...this is one of them....highly recomended

Room Tip: Catch the air train from Brisbane airport to central station walk to queen street mall turn left at...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank marshqld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time in providing your feedback.

I am happy to hear that you had enjoyed you stay at the Treasury Casino & Hotel. The central location of the Hotel is one of many qualities that our guests appreciate during their stay.

We look forward to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed July 8, 2014 via mobile

Stayed at Treasury Hotel for a weekend in Brisbane and was greatly impressed by the welcoming staff and cleanliness of the premises. The room was very spacious and quiet and the bed very comfortable, but nothing could make up for the stuffiness and discomfort of the air con. The windows were fixed so no fresh air. We left at 3.30 am as we could not sleep, such a shame for such a lovely place, unfortunately does not entice you to return.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Felicity W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, August 8, 2014
Thank you for taking the time in providing your feedback. I appreciate the feedback and opportunity to respond.

I am pleased to learn that you were satisfied with many aspects of your visit. Please accept my apologies for the disappointment you had experienced during your stay, in particular with the fixed windows in the room. Due to the heritage nature of the building, the windows do not meet the modern safety and security standards and is fixed for the safety and security of our guests.

We do hope to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 4, 2014

Staying for two nights the Treasury Hotel was a fantastic experience proving that there is still some class left in the hotel industry. With a great big bed and views out to much of southbank and the queens street mall the treasury is well worth the look. It wont set the world on fire in terms of mod cons but I don't believe you will be disappointed.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time in providing your feedback.

Our old world style is certainly the talking point of many hotel guests and I am happy to hear that you have enjoyed it during your stay at the Treasury Casino & Hotel.

We look forward to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed July 4, 2014

As kids, we used to go the Hydro Majestic in the Blue Mountains. The Treasury sort of reminded me of this hotel. If you want sterility, please go to the gleaming towers of steel. This hotel is, as indicated, the old treasury. It is a historic building that has been renovated as a hotel

High ceilings, huge rooms. Very very comfy bed. Proper carpet on the floor.

Breakfast in the downstairs bar area.

We came here on my wife's insistence. Each of the past 3 times, she has loved the service and the style. It did not disappoint.

Checkin/checkout was prompt. Porter and car parking was good. Breakfast was attentative

Room Tip: Not sure if they have showers? Shower in our room was a bath/shower. I find them harder to negotia...
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  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CRadmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time in providing your feedback.

I am delighted to hear that we contributed to the enjoyment of your stay at the Treasury Casino & Hotel, especially the heritage characteristics of the building.

We look forward to welcome you back to the Treasury Casino and Hotel – there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed July 1, 2014 via mobile

We stayed here for a couple of nights to attend a wedding. Whilst the building is a wonderful old piece of Brisbane history there is no way I would class it as a 5 star due to poor service.

From trying to find access to the car park to the reception being unmanned at 9pm at checkin to phones ringing out at reception and concierge when wanting room service it didn't make me feel like I want to come back again. There are other 5 star hotels in the city which I'm sure would service you as a true 6 star hotel.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, July 31, 2014
Thank you for taking the time to provide feedback regarding your recent stay at Treasury Casino & Hotel.

Please accept my apologies for the disappointment during your stay, in particular with the Hotel not meeting your service expectations. Rest assure your comments have been shared with those concerned and all understand the importance of a smooth and efficient service delivery to ensure a hassle free stay. It is by no means normal and was certainly unintentional and thank you for letting me know so we can continue to improve our service standards.

We do hope to welcome you back to the Treasury Casino & Hotel, there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treasury Hotel & Casino

Property: Treasury Hotel & Casino
Address: 130 William Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#16 Romantic Hotel in Brisbane
#34 Business Hotel in Brisbane
#35 Family Hotel in Brisbane
#40 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Treasury Hotel & Casino 5*
Number of rooms: 128
Official Description (provided by the hotel):
Experience the majestic grandeur of Treasury Casino & Hotel. Housed in two of Australia’s grandest heritage buildings, this space has been transformed to create a hotel experience of world class standard which is unlike any other. Situated in the city’s commercial and retail heart the Hotel is a mere 25 minutes drive from Brisbane’s domestic and international airports. Treasury Casino & Hotel offers 128 lavishly appointed rooms including king, twin and suites, most of which boast magnificent 18 foot high ceilings. Rich in history and first class hospitality, experience the perfect blend of contemporary comfort and old world charm at Treasury Casino & Hotel. ... more   less 
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Also Known As:
Treasury Hotel And Casino
Treasury Hotel Brisbane
Conrad Brisbane
Brisbane Conrad

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