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“A little luxury in Brisane”

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Treasury Hotel & Casino
Ranked #48 of 157 Hotels in Brisbane
Certificate of Excellence
Redcliffe, Australia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A little luxury in Brisane”
5 of 5 bubbles Reviewed March 23, 2014

We had one night here after a lengthy stay in Brisbane. The building is fabulous and rooms enormous. Our room faced the courtyard and was very quiet considering the inner city location. Parking was no problem at the casino carpark adjacent to the hotel. Special mention to Grant who met us at the foyer and made sure we felt at home. Only minor draw back is having to pay extra for WiFi access.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, March 24, 2014
Thank you for choosing The Treasury Casino and Hotel for your recent visit to the Brisbane, and for your five star review. This is so appreciated, and we hope to see you back on a return stay sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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658 reviews from our community

Traveler rating
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63
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156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Any
English first
Hope Island, Australia
1 review
5 of 5 bubbles Reviewed March 21, 2014

Stayed here on a friday night as was in the city for work xmas party. My partner and I we both loved it. Did not get a chance to use the hotel facilities but were upgraded to Business room without a request. Food took bit long to arrive but as a good gesture they did not charge for it. Parking was given free and a 12 late checkout. I would highly recommend this place for anyone and am going there again! PS: Customer service was 5 star!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaye R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, April 6, 2014
Thank you for choosing The Treasury Casino and Hotel for your recent visit to the Brisbane, and for your five star review. This is so appreciated, and we hope to see you back on a return stay sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 17, 2014

My partner and I love visiting and staying in charming hotels and this is was no let down. In room experience met our needs with luxury items like good coffee (which should be complimentary in future?). Hotel staff were helpful. Will come back again!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerryLangford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Duty Manager at Treasury Hotel & Casino, responded to this review, March 18, 2014
Thank you for taking the time to provide feedback regarding your recent stay.

Naturally I am delighted to learn that we contributed to the enjoyment of your stay. I have shared your comments with all concerned and I know they will appreciate the recognition.

We do hope to welcome you back to the Treasury Casino and Hotel, there will always be a warm welcome waiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed March 15, 2014

The troubles began with the free daily breakfast. It was provided in a different building across a small park, hidden in the depths of a casino – that’s right, I had to find my way through the casino floor, with the help of security guard to direct me, to The Kitchen. I was promptly seated but them waited for about 20 minutes, while two waitresses bustled around other customers, before a third waitress (who had been absent all this time) showed up to take my order. By about 35 minutes or so, (time enough to read The Courier Mail cover-to-cover), I was so thirsty, I had to get up and go and fetch myself a glass of water across the room, as none had even been offered. Food, when it arrived, was okay – English breakfast style bacon, sausage, eggs and toast – but not very imaginative, in comparison to the other excellent meals I had in Brisbane. The next day service was much quicker, but I was disappointed that I stopped going there even though the breakfast was free - just not worth it.

The public areas of the hotel are nice – renovated colonial style, room comfortable. Internet access, however, was impossible on my iPhone, iPad or laptop, even with about 45 minutes of help from Lawrence the concierge, although my devices worked perfectly well in the lobby.

  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dibi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Duty Manager at Treasury Hotel & Casino, responded to this review, March 18, 2014
Thank you for taking the time to provide feedback regarding your recent visit. We do appreciate the feedback and opportunity to respond.

Please accept our sincere apologies for the disappointment caused while staying. Rest assured your comments have been shared with all concerned and corrective action has been taken. Staff have been counselled and understand how their actions affected your stay. It is by no means normal or acceptable and we are very sorry for the inconvenience caused – it certainly was unintentional and thank you for letting me know.

We do hope to welcome you back to– there will always be a warm welcome waiting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 15, 2014 via mobile

We loved this hotel....old and charming. The bath was huge and well appointed. The bed was out of this world...the most comfortable bed we've had in any hotel! The room had a coffee machine which was a luxury but unfortunately had a charge on the capsules so we didn't use. Staff were polite and friendly. We only stayed the night but would definitely stay here again. Good location, short stroll to Queen Street Mall, bus stations and train station.

Stayed March 2014, traveled as a couple
Helpful?
Thank Karla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, March 17, 2014
Thank you for taking the time to provide feedback on your recent visit to Treasury Casino and Hotel.

It is always lovely to hear when our guests are happy and have had a great stay at our Hotel and it is of course pleasing to hear that they would consider staying with us again.

We look forward to welcoming you back again one day soon to Treasury Casino and Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 12, 2014

Stayed three nights in this magnificent building. Perfectly placed to the city, transport and South bank restaurants. The style is luxury. We had a balcony room looking up the Brisbane river. The bathroom was resplendent with a VERY deep bath. Service was attentive yet unobtrusive.
We would absolutely return!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tardis54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, March 17, 2014
We are delighted to hear your recent stay with us was so enjoyable and we thank you for taking the time to provide this review.

We look forward to welcoming you back to Treasury Casino and Hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yallingup
Level Contributor
181 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed March 11, 2014 via mobile

We booked on special rates, so had amazing value for money.
Beautiful old world rooms.
Grandly renovated.
We were lucky enough to be given upgrade to suite.
Very quiet rooms & grand opulence.
Had front river view room,although no access to verandah. Enjoyed our stay with all the modern comforts.
Do it for a treat to yourself!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trishc22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DutyManagerTreasury, Manager at Treasury Hotel & Casino, responded to this review, March 17, 2014
Thank you for coming to stay with us here at Treasury Casino and Hotel and for your five star review. This is so appreciated, and we hope to see you back on a return stay sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treasury Hotel & Casino

Property: Treasury Hotel & Casino
Address: 130 William Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#16 Romantic Hotel in Brisbane
#33 Business Hotel in Brisbane
#34 Family Hotel in Brisbane
#45 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Treasury Hotel & Casino 5*
Number of rooms: 128
Official Description (provided by the hotel):
Experience the majestic grandeur of Treasury Casino & Hotel. Housed in two of Australia’s grandest heritage buildings, this space has been transformed to create a hotel experience of world class standard which is unlike any other. Situated in the city’s commercial and retail heart the Hotel is a mere 25 minutes drive from Brisbane’s domestic and international airports. Treasury Casino & Hotel offers 128 lavishly appointed rooms including king, twin and suites, most of which boast magnificent 18 foot high ceilings. Rich in history and first class hospitality, experience the perfect blend of contemporary comfort and old world charm at Treasury Casino & Hotel. ... more   less 
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Also Known As:
Treasury Hotel And Casino
Treasury Hotel Brisbane
Conrad Brisbane
Brisbane Conrad

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