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Great Southern Hotel
Ranked #79 of 169 Hotels in Brisbane
Reviewed September 3, 2013 via mobile

Great location, close to shopping and eateries while still in a quiet spot. The room is a bit out of date but spacious enough. If you don't want to spend a lot of time in the room but out and about, probably it is an ideal place.

  • Stayed: June 2013
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Thank MichelleWang2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, Operations Manager at Great Southern Hotel, responded to this reviewResponded September 11, 2013

Dear MichelleWang2013

Thank-you for your positive comments regarding the location of Rendezvous Studio Hotel Brisbane. We look forward to welcoming you back.

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1,211 - 1,217 of 1,460 reviews

Reviewed August 27, 2013

Effectively this is a Travelodge, but more pricey. It is in a good location for all the amenities in Brisbane and ok for an overnight stop, which is what I did in June 2013. On arrival, the room was freezing; the weather had been cold and wet and it was necessary to be warmed up. The thermostat wouldn't budge. So, my partner contacted the manager, who offered useless advice, I.e. the thermostat doesn't work. He was pressed further and eventually brought up a portable radiator, which when on full blast was about as effective of blowing on ones hands.
We ate in the restaurant that night, where the lovely waitress knocked a cup of hot chocolate over my partner (at least he was warmed up) did not apologise and went off to fill a room service order. I was dumbfounded. On her eventual return, she did replace the drink....
I have stayed many times in Brisbane; it is one of my favourite places in the world, but this was undoubtedly the worst experience I have ever had in terms of quality, attitude, service and accommodation.

Room Tip: Be wary of the hotel blurb; 'river facing' does not mean you can see the river. Don't b...
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  • Stayed: June 2013, traveled as a couple
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Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, Manager at Great Southern Hotel, responded to this reviewResponded September 3, 2013

Dear Jo T
Thank you for posting your review. It is disappointing to read that we did not reach your expectations, particularly, when the team always strive to do so.
Your comments regarding the poor heating in the room are acknowledged. As a way of explaining, we are currently refurbishing all A/C in the Hotel. Unfortunately during the occasion of your stay this caused you discomfort. For this I apologise.

I appreciate that you may not see us in a favourable light at present, but hope that we may have the pleasure of your company in the not so distant future.
please contact myself directly for all future stays,
Sincerely R.Argyle , Operations Manager
r.argyle@rendezvoushotels.com

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Reviewed August 18, 2013

We stayed one night before an early flight and it worked well for us. Although not our first choice as the hotel we booked closed for refurbishment. Reception staff were always friendly and helpful, and although we arrived very early our bags were taken care of so we could go for head off for a walk around. When we got back we were given an early check in which was very appreciated.

The room was very clean with a very comfortable bed and looked like it had been recently renovated. The location as great, very handy to the Mall and Southbank, plenty of restaurants nearby. It was quiet and relaxing - we were happy !

Room Tip: Think you need to be well up to get views, we were on 5th floor
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  • Stayed: July 2013, traveled as a couple
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Thank rainforestmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, General Manager at Great Southern Hotel, responded to this reviewResponded August 25, 2013

Thank you taking time to post your comments; we really appreciate you advising how friendly our team were, and for highlighting the advantages of our location. We look forward to welcoming you back soon

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Reviewed August 15, 2013

The hotel was a basic room with a compact bar area and in room safe. The bathroom had great counter space and room for drying off those lightly used towels. The view to the pool was fine but the rating was based on the ease with which we were able to walk to major sights right from the hotel! Live music at the pubs, enormous mall with store after store to browse, many cafes for lunches or breakfast, close to museums and art galleries, and just two blocks from the beautiful botanical gardens.

Room Tip: Rooms that are higher had the better views but we were not standing around to look, we were out and...
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  • Stayed: August 2013, traveled as a couple
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Thank FieldTripsDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, Front Office Manager at Great Southern Hotel, responded to this reviewResponded August 25, 2013

Thank you very much for posting such positive comments, and it is very pleasing to see that we are your hotel of choice in Brisbane. Thank you again, and we look forward to welcoming you back in the near future

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Reviewed August 12, 2013 via mobile

Room was basic which was ok but the amount of ling black hairs everywhere was totally unacceptable, even on the towels I found hairs, see photos, how hard is it to give a room a good vacuum and have someone inspect the quality of the clean. Air conditioning control did not work so it was cold all night even though it was nice and warm outside! Room fit out was poor and dated. Was supposed to get free internet as part of deal but reception didn't give me log in details. Tried to check in at 1.15pm behind a few others, everyone was told "checkin is 2pm" how can there be no rooms ready before 2pm! Overall I was really disappointed, rubbish hotel and over priced.

  • Stayed: August 2013
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2  Thank wilrc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, Front Office Manager at Great Southern Hotel, responded to this reviewResponded August 15, 2013

Thank you for taking the time to provide your feedback following your recent stay with us.
We do appreciate and follow up on feedback, the mentioned issues that you experienced will be addressed in all areas.

I would like to invite you to personal contact myself on the provided email below, so we may further discuss how to meet your expectations in the future.

a.watson@rendezvoushotels.com

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Reviewed August 4, 2013

Location was good as we went to a concert at QPAC but room was drab and boring.. staff at checkin and check out were not friendly . I travel a lot for business and like Rendezvous Sydney a lot but this was dissappointing I'm not sure if they are part of the same hotel chain but there is no comparison between the too they are poles apart, I would expect nicer or this price range.

Stayed: August 2013, traveled as a couple
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

Nice central location, clean, spacious room and everything nice and clean.
Overall though I thought the hotel a bit tired and in need of a freshen up.
I struggled with the TV as well ... but that's not unusual for me in hotels :)
Friendly staff at all times.

Room Tip: Higher for better views
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  • Stayed: July 2013, traveled on business
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1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RendezvousBris, Manager at Great Southern Hotel, responded to this reviewResponded August 25, 2013

Thank you for taking the time to provide your feedback to us following your recent stay.
We are pleased that you enjoyed your stay, and look forward to welcoming you back on your next trip to Brisbane

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Additional Information about Great Southern Hotel

Address: 103 George Street, Brisbane, Queensland 4001, Australia (Formerly Rendezvous Hotel Brisbane on George)
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#50 Business Hotel in Brisbane
#69 Luxury Hotel in Brisbane
Price Range: $63 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Southern Hotel 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Great Southern Hotel Brisbane (formerly Rendezvous Hotel Brisbane on George) offers a variety of fully refurbished standard and executive rooms in the heart of Brisbane's CBD (Central Business District). Each of our 99 rooms are equipped with air conditioning, a refrigerator, tea/coffee making facilities, flat-screen TV's, an iPod dock and a work desk. Whether for business or leisure, you will appreciate having the best of Brisbane at your doorstep as we are a short walk from the exciting Treasury Casino, Brisbane City Hall, the Botanic Gardens, Queen Street Mall and Roma Street Parkland. Also, The Brisbane Convention & Exhibition Center, Suncorp Stadium and the Gabba are within easy reach of the hotel. Highlights at this hotel include 24-hour reception, an outdoor swimming pool, a rooftop terrace, small exercise room and secure parking is available at an additional cost. **Refurbishment will be taking place in the restaurant and lobby from Mid December 2016 to April 2017** ... more   less 
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Also Known As:
Brisbane Marque Hotel

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