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“Marriott Home Away from Home”

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Brisbane Marriott Hotel
Ranked #23 of 159 Hotels in Brisbane
Certificate of Excellence
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Marriott Home Away from Home”
Reviewed August 30, 2008

After an 18 hour flight from Texas, USA to Brisbane, Australia, it was a pleasure to stay at the Marriott since this Hotel Chain is internationally known. It was so nice to sleep on extra fluffy white sheets and pillows. The room was very nice also, even for the Deluxe. The price is a little high, but well worth it. The personnel, from the lobby area, restaurant, to the concierge, were absolutely wonderful. The food was excellent. Our luggage had been delayed, and Marriott personnel kept us notified, and promptly brought it up when it arrived. They were able to arrange for a rental car also. May I add that all the personnel were smiling and seemed to really enjoy their jobs. My husband and I enjoyed Marriott, Brisbane, Australia so much, that after we took a road trip up to Cairns and Cape Tribulation, we came back and stayed at the Marriott, Brisbane before departing from the Brisbane Airport back to the States. If we ever go back to Australia, we will sure stay here again. Oh, there is a beautiful Botanical Garden nearby, and "City Cats" river boats are a great an inexpensive way to get around the Brisbane riverwalk area.

  • Liked — Great Food, comfort, familiarity
  • Disliked — can't think of anything
  • Stayed August 2006, traveled as a couple
    • Value
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank cspay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,598 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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London
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 22, 2008

I stayed here for one night before flying off to Tokyo. We had an early morning taxi that was efficiently booked for us by the friendly hotel staff and wake up call worked well.

Room was big with lots of tv channels. Maybe a touch expensive if you're using the hotel as a stopover but was of a high standard. No complaints at all.

  • Liked — Nice big room which was clean and tidy.
  • Disliked — Nothing.
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 20, 2008

My husband and I held our wedding reception at the Marriott in Brisbane and we also stayed at the Marriott on our wedding night.

We had problems at the wedding reception also, however another drama was heading our way, when we got to our suite and our luggage was not in the room. A bridesmaid was also staying at the Hotel and she had left our luggage in her vehicle along with specific instructions with the porter for it to be delivered to our suite once it was available. The porter agreed and all was going to plan.

We arrived in our room at 11pm and immediately called Reception who advised us they would follow it up immediately. 45 minutes later we made another call as we had no response. Finally after 3 calls and at 1.30am, and me having to convince the night manager that they had lost our luggage, they worked out that the proter never took the bags from the vehicle on arrival (we had already asked them to check the vehcile which they told us they had, clearly not).

After leaving the Hotel we sent a complaint e-mail and letter to the Hotel who never gave us the courtesy of a response. After spending $20k on a wedding reception and accommodation, we expected far better service and at the very least an apology and a response to our complaint. I would never use this Hotel again.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
7 Thank reviewinsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 27, 2008

We stayed at the Marriott Brisbane for 2 nights on our honeymoon in May 2008. We got the room on Priceline so our rate was quite reasonable, especially by Australian standards.
We were extremely impressed by this hotel. The location is excellent - downtown overlooking the Story Bridge and the Brisbane river. The staff was fantastic - we mentioned it was our honeymoon when we checked in and they not only gave us a great room on a high floor with a view of the river, but sent up a bottle of champagne and a box of chocolates to our room! Also, the concierge was very helpful with arranging for us to return our rental car - I was planning to return it to the airport and then take the train back into town, but he called the rental agency to make sure I could return it downtown instead, then gave me detailed directions to the downtown rental agency location.
The furnishings in our room and the common areas were quite new and nice, including a flat panel tv in our room. This is probably the nicest Marriott I've stayed in, and I've stayed in quite a few.
Overall, I give this hotel an enthusiastic thumbs up!

  • Stayed May 2008, traveled as a couple
    • Value
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    • Check in / front desk
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    • Cleanliness
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Helpful?
2 Thank jhaberzetle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 17, 2008

Decided to end my trip to Aus with some comfort and luxury. The Marriott delivered on both counts. My room over looking the river was fantastic, a bed you could loose yourself in amoungst all the pillows. Room service was prompt, the breakfast menu was varied and the food was good quality. The hotel is situated very central, and gives good value for money.

  • Liked — Luxury of the room and views from room
  • Disliked — Nothing
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RizzoLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level 6 Contributor
220 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 20, 2008

This is a nice hotel, with nice swimming pool and very interesting breakfast buffet.

The hotel has not a central location but still not bad ...

We liked our stay in this hotel.

  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Airwise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed March 29, 2008

We thought the Marriott was an ok 5 star hotel. The staff were helpful and friendly, and compensated us for any little mistakes. We felt that the rooms were spotless and maintained well. The elevators were very slow however to the point where we kept getting a little nervous about taking them. The bed was comfortable and the hotel had great cable stations . Brisbane was beautiful and the Marriott was in a good location to catch the River Cat or ferry to explore th e rest of town. Please be aware of the hospitality of Brisbane restaurants however. We had a shocking experience at the Steak and Crab Restaurant in Eagle Street called Kingsleys. Do not eat here if you would like a pleasant time as the staff are rude and have no knowledge of the menu and what it takes to do their job. The menu said they are about to open in Melbourne - very laughable. Back to the Marriott, it was a nice hotel to come back to after a hard days work. Good business hotel and lovely pool area.

  • Liked — Friendly and attentive staff
  • Disliked — The Lifts
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Danae70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brisbane Marriott Hotel

Property: Brisbane Marriott Hotel
Address: 515 Queen St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Brisbane
#14 Business Hotel in Brisbane
#21 Romantic Hotel in Brisbane
#23 Luxury Hotel in Brisbane
#30 Family Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Brisbane Marriott Hotel 5*
Number of rooms: 267
Official Description (provided by the hotel):
Brisbane Marriott Hotel is one of the premier Brisbane Qld hotels, offering guests the opportunity to relax in a heated outdoor pool and dine at an award-winning Dome Spa Retreat - which provides hours of blissful distraction. Motion Bar & Grill, our Brisbane hotel's chic restaurant, is perfect for casual dining with its open-kitchen and outside seating. Our luxurious and stylish guest rooms feature elegant appointments and 5-star amenities. Brisbane Marriott Hotel specializes in hosting weddings, social events, and business meetings. We're situated near a wide range of Brisbane attractions, including King George Square, Queen Street Mall, and St. Lucia. Whether you're visiting Brisbane for business or leisure, Brisbane Marriott Hotel looks forward to providing you with luxury and relaxation. ... more   less 
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Also Known As:
Marriott Brisbane
Brisbane Marriott

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