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“Very comfortable stay”

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Brisbane Marriott Hotel
Ranked #22 of 157 Hotels in Brisbane
Certificate of Excellence
Canberra, Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very comfortable stay”
Reviewed April 24, 2011

I stayed in this hotel for a girls trip with my sister. We found the checkin staff to be really helpful and gave us lots of good pointers. Our room was a good size, the beds were very comfortable. The hotel is an easy walk to both the city and river precincts, as well as Fortitude Valley where we had many meals in Chinatown.

Probably my only gripe would have been the Room Service, which to be honest I expected more from a hotel like this- our dinner, though served promptly, was really inconsistent. My sister had the steak sandwich which was a good size and came with some good chips. I had the Singapore noodles which was absolutely TINY. Probably about 3-4 mouthfuls. My egg white omelette the next morning was much more reasonable, though it arrived about 15 minutes before we requested it be delivered.

I would stay there again, but I wouldn't order room service.

  • Stayed April 2011, traveled with friends
    • Value
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Helpful?
1 Thank CaptainSavvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
canberra
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 15, 2011

Very disappointed in this hotel. For our wedding night, we were originally booked in at the Stamford but were unable to stay there due to the floods, so we thought we'd go with what was the next best alternative.

Service was very disappointing. We were booked into the romance package and after a big wedding day, we would have liked to have had room service breakfast in the morning rather than having to go down to the restaurant. We rung to see whether we could do this and told that our package did not have this option. Checked later and it turned out the package stated we could have done that.

When we went down to breakfast, there were no tables available and we had to wait in the lobby until a table was available.

We received a phone call from reception at 11:45am for a hurry up to check-out as it was beyond the normal check-out time of 11am. I queried that didn't we have a 1pm checkout with our package and was snootily told I was correct.

With the money we paid for the package and the level of service we received for that price, definitely can't recommend.

  • Stayed March 2011, traveled as a couple
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Helpful?
2 Thank rageyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
56 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 2, 2011

We booked ourselves and our conference guests into this hotel primarily due to it's strong reputation in Brisbane, and proximity to our conference venue. The hotel staff were incredibly helpful and flexible to our needs.

Great rooms. All double-glazed - even though many of the rooms overlooked a major road... not a sound inside the rooms. Easy to connect to and use the hotel's wired and wireless internet.

But the buffet breakfast in the restaurant downstairs... wow! I've stayed at many business hotels over the years, on four different continents, and the breakfast laid on here at the Marriott had everything! Not only that, it was all top notch quality as well.

  • Stayed March 2011, traveled on business
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Helpful?
5 Thank Frade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 19, 2011

Great hotel, i had a great room looking on the river.

The only downside is the restaurant. As noted by previous reviews, the service is BAD. I didn't tip after a reasonable (not great) meal there. i had 6 waitstaff, terribly confusing. UGH!

  • Stayed March 2011, traveled on business
    • Value
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Helpful?
2 Thank profwho88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twizel
Level Contributor
130 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 6, 2011

We have stayed in better Marriots, well appointed room and nicely furnished hotel. Front desk staff were very busy processing a bus load of guests and had lost thier sense of humour by the time we checked in. Restaurant staff, particularly the MaitreD were abrupt and mostly missing in action. We paid a high price for a very average meal and bottle of wine. I was so hungry when my main arrived I ate the seafood against the advice of my partner and suffered accordingly the next day. Breakfast was a repeat performance. Wouldnt eat here again.

  • Stayed November 2010, traveled as a couple
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Helpful?
1 Thank Highlander65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
78 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 18, 2011

We stayed there for one night having booked a good deal through WOTIF which included free parking and upgrade to a river view room. Usually the hotel rates are quite high but there are deals available through online travel agencies. Our stay was very nice, staff are effective and very friendly, the room was spotless with a nice comfortable bed and a generously sized and elegant bathroom. The hotel's location is good, as it is half way between CBD and Fortitude Valley, and lots of good restaurants are only a few minutes walking distance away. From all hotels we have stayed in Brisbane so far, this is our favourite.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank goodfoodfanOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 9, 2011

Absolutely the worst hotel - The room service food was inconsistent, the front office grinches rude and incompetent and the concierge bellmen always leaning on the desk most of the night when ever I walked in there. I was fed up finally when I asked for a wake up call that never came and was simply told that "I musnt have called up for one"

DO NOT STAY - fo the amount of money they charge the service is not 5 star. Ive had better from 4 star places with less reputable names.

  • Stayed January 2011, traveled on business
    • Value
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Helpful?
6 Thank manotravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brisbane Marriott Hotel

Property: Brisbane Marriott Hotel
Address: 515 Queen St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Brisbane
#14 Business Hotel in Brisbane
#21 Romantic Hotel in Brisbane
#22 Luxury Hotel in Brisbane
#30 Family Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Brisbane Marriott Hotel 5*
Number of rooms: 267
Official Description (provided by the hotel):
Brisbane Marriott Hotel is one of the premier Brisbane Qld hotels, offering guests the opportunity to relax in a heated outdoor pool and dine at an award-winning Dome Spa Retreat - which provides hours of blissful distraction. Motion Bar & Grill, our Brisbane hotel's chic restaurant, is perfect for casual dining with its open-kitchen and outside seating. Our luxurious and stylish guest rooms feature elegant appointments and 5-star amenities. Brisbane Marriott Hotel specializes in hosting weddings, social events, and business meetings. We're situated near a wide range of Brisbane attractions, including King George Square, Queen Street Mall, and St. Lucia. Whether you're visiting Brisbane for business or leisure, Brisbane Marriott Hotel looks forward to providing you with luxury and relaxation. ... more   less 
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Also Known As:
Marriott Brisbane
Brisbane Marriott

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