This is my 2nd review of the Hilton Brisbane but this time we had a few hitches.
On check in, we upgraded to the executive level and were told "breakfast is included".
I asked if that was just for the club room or the main breakfast room and told it included both.
That night, I met wit a couple of friends who told me that they had stayed here and to check the bill as they will probably charge something for breakfast-how right they were.
We were charged for using the mini bar although nothing was taken. In fact we didn't even open the fridge during the stay. Also, we were charged an extra $10 each for breakfast as we had the full, not continental breakfast. I really wouldn't mind paying that had I been aware of it and told that charge would apply when I questioned about breakfast on check in. However, on check out both charges were happily removed so no problem but this is something they really MUST make clear to avoid annoying guests.
However, this is a decent enough hotel with the usual pleasant and welcoming hotel staff.More
- Fitness center