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Essence Serviced Apartments
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Reviews (158)
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109 - 114 of 158 reviews
Reviewed November 22, 2013

We stayed in a room with a full kitchen, very clean, comfortable bed & quiet. Walking distance to Westfield shopping center. An hours drive to Australia zoo & Dreamworld. Breakfast was just lovely & convenient. I would definitely stay here again and would recommend this hotel.
Good job to all staff for their assistance.

Room Tip: Close to all amenities & hospital.
  • Stayed: November 2013, traveled as a couple
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Thank Astikuta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded November 24, 2013

Thank you for your review, we are so pleased that we met your expectations during your stay with us and you enjoyed our facilities. We look forward to seeing you again in the near future. Regards Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

I stayed in the cheapest studio apartment without a balcony, which was still more than adequate for my needs. The nightly rate was only $139 per night. The apartment was very clean & had a fantastic kitchen, not just the usual tea & coffee making facilities with a bar fridge. The kitchen had a good size fridge, dish drawer dishwasher, small oven, 2 hotplates, and a microwave oven. This is great, especially if you were planning to be there for a longer stay whilst a family member is in either of the 2 adjacent hospitals, ie Prince Charles or Holy Spirit Northside. There is secure undercover parking. There are also larger 1,2 & 3 bedroom apartments if you wanted more space with a lounge & dining table. My apartment just had 2 armchairs. Staff were friendly and helpful. A basic complementary breakfast was supplied in the communal guest lounge.

  • Stayed: November 2013, traveled solo
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Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded November 17, 2013

Dear Ann

Thank you for your review, we are delighted that you enjoyed every aspect of your stay at Essence Serviced Apartments. We look forward to welcoming you back in the near future. Regards Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

Stayed here with my husband and kids in a 2 bedroom suite while I had surgery at a nearby hospital. Location is great, close to shops, hospitals, playgrounds and restaurants although none walking distance just a quick drive. Excellent secure underground parking available to all guests.
Staff on reception were helpful and accommodating.
TV's in both bedrooms and living area
My only complaint was the cleaning staff, they were rather unclean themselves and each time they cleaned our room left an atrocious stench of body odour wafting throughout the suite.

  • Stayed: October 2013, traveled with family
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1  Thank jjspa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded November 13, 2013

We are delighted that you enjoyed our facilities and 2 bedroom apartment whilst at the hotel. We have addressed your concerns with housekeeping and look forward to having the opportunity of welcoming you back in the near future.

Regards
Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

Location is outside the CBD, which has some benefits, has limited appeal in terms of the immediate vicinity. Room was clean and serviced daily. Bathroom and shower were good (a minor slip on the shower floor), bed was comfortable. Good TV set up. Parking was a pain if you don't get one of the dedicated spots (some need to be vacated by 7.00am), don't understand why there isn't priority for guests? Small problem with pass key expiring after 2 days of a 4 day stay, first response was that we must have extended the original stay (we hadn't), but soon sorted out. Greeting was good and explanations clear. Didn't use the 'free' continental breakfast but having taken a quick look, this wasn't over promised either.

  • Stayed: October 2013, traveled as a couple
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2  Thank Carole T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded November 3, 2013

Dear Carol

Thank you for your review, it always greatly appreciated to receive quality feedback regarding our property.

We look forward to welcoming you back in the near future.

Regards
Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

Excellent rooms, the kitchen is very modern. Great place to stay. Just in walking distance to my cousins place just next door. Undercover parking was very good. The disappointment was that we had to stay on level 4 for 20 mins while cleaners move all the stuff and we had to wait for Japanese air hostess to move though the lift. But other then that it is a great place to stay.

Stayed: October 2013, traveled with family
Thank RealRach1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded October 27, 2013

Dear Rachel

Thank you for taking the time to review our hotel and we are pleased we met your expectations. Our apologies for the small delay's, during your stay. I do hope to see you again in the near future. Regards Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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