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“Our many return visits”

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The Sebel South Brisbane
Ranked #103 of 159 Hotels in Brisbane
Trentham, Australia
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Our many return visits”
Reviewed November 6, 2012

WE have had to go to Brisbane, quite a few times this year, & usually stay here, mainly due to 'Albert' who is just so very helpful & obliging, & who goes that 'extra mile' in service. However, we find all the staff there, to be just so friendly, helpful, & courteous. On one occasion, I had to complain about the linen, & it was fixed immediately. And also it's because of location, as you are so close to the Mater busway interchange, whereby, buses come in all the time, going in every direction, & even though we always hire a car( which is an extra charge, why, I never know) it's so handy to have the bus right at your door step! There are great places to eat, even though at first glance, it doesn't appear that way, but within walking distance, you have some of the best in Brisbane. We will definitely be staying there, on our return to Brisbane in the future.

Room Tip: We have stayed in just about all sides of this building, & now, we settle on the side where you...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank budemby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 24, 2012

We stayed here for 2 and a half weeks whilst waiting to move into a new house. We agreed a rate with the hotel but they charged us a different rate for part of our stay I called numerous times to try and sort it out. The manager was supposed to call me back I chased several times...and I'm still waiting months later.

Overall this place was tidy and newly done which was great however the cleaning was awful. Not an issue if you are staying here short term but it was a problem for us. On one occassion a pile of dirty flannels was left on the table . When we complained about the cleaning staff came up to our room and took photos on their iPhone but it didn't get any better!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank aheroofourtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this review, October 31, 2012
Dear Aheroofourtime

Thank you for your feedback regarding your recent stay at our property.

Our entire team, would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If we can provide any further assistance, please don't hesitate to contact us directly at bookings@sudimasuites.com .

Thanking You
Best Regards
Team Best Western Plus Sudima Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra
Level 6 Contributor
379 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed October 14, 2012

This new and modern apartment block is within easy reach of Southbank's many restaurants but more importantly it is very handy to Mater Hospital.
Rooms are airy and well apointed with a good mini kitchen. Bathrooms are very small and in my case I had to squeeze past the toilet seat and a further squeeze into the shower but that didn't detract from the nice clean and roomy apartment
Reception staff were helpful and once you got used to the many "shortcuts' via the adjoining carpark, access to Stanley Street and Vulture Street was easy. If driving, follow instructions carefully as there are several one way streets on the way in

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this review, October 31, 2012
Dear TravellingSandy4

Thank you for your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact our team directly on 07 3007 8988 or bookings@sudimasuites.com .

Thanking you
Kind Regards
Team Best Western Plus Sudima Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 5, 2012 via mobile

Close to city, great value for money, friendly and helpful staff are the main reasons why I will stay here again. Loved close proximity to the South Bank restaurant precinct and 5 mins to city by cab.

Stayed October 2012, traveled on business
Helpful?
2 Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this review, October 31, 2012
Dear Scott W

Thank you for your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If we can be of any assistance in the future, please don't hesitate to contact us at 07 3007 8988 or bookings@sudimasuites.com

Thanking You
Kind Regards
Team Best Western Plus Sudima Suites
Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamuning, Mariana Islands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 13, 2012

The new hotel is perfectly located near the bus station and some great little cafes and restaurants. The hotel was so great with a mini-fridge, washer and dryer, new appliances, and the most immense and beautiful balcony I have ever had in a hotel room. I will stay at this hotel when I return to Brisbane without a doubt. When I thought it couldn't get any better it did...the staff were some of the NICEST people, and were so incredibly helpful, I actually kind of missed them when I left because I spent so much time with them; asking them questions, directions, restaurant ideas, if my dad could stay in my room when he arrived, and about 23 other questions they all answered with a smile. I have done a fair amount of traveling abroad, and this hotel hand downs get the award for the most excellent staff and hotel EVER!! Thank you from your appreciative Navy girl:) YOU GUYS ROCK!!

Room Tip: I am not sure if they all have balconies, but if there is one available its definitely worth the vie...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danielle g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this review, October 31, 2012
Dear Danielle G - Navy Girl :)

Thank you for your recent stay at our property.

Your generous compliments are much appreciated indeed. Guest like yourself "Rock" & continue to inspire us in our sinciere efforts in providing superior hospitality service for all our much valued guest's.

Your business is very important to us and we value your feedback.
We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us at 07 3007 8988 or at bookings@sudimasuites.com

Thanking You
Kind Regards
Team Best Western Plus Sudima Suites.
Brisbane.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2012

I travelld form Singapore for a conference at the Brisbane Convention centre ( close by ) ...Boutique type property , .front offfice staff were very freindly & helpful ... my travel agent had made an error in my ETA ...even thouh they were virtually full , they manged to get me a room. Really 'wow" for their big size clean bright self contained room with BIG balconies & vistas are really nice.
Nice restaurants ( top aussie steaks at the next door Morrisons...huge Tbone was so filling with chilli sauce & cafes ( book cafe for breakfast was quirky with good coffee) near by 2 mint walk . Lap pool ( too cold ) but Gym was just what I needed ... loved the rowing machine ....Will be back (famous words ) & recommed for sure .

Room Tip: Ask for the east side one bedroom suites - deluxe I think .. the views are good ..
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 6, 2012

The thrill of our stay on the 7th floor of the Sudima Suites was seeing the helicopter land on the roof of the Mater hospital opposite the hotel. Amazing! Life saving in action.

We very much enjoyed our stay at Sudima Suites. We found the bed and lounge area to be very comfortable. Our balcony didn't have a city view, but it was wonderful to be able to open the doors and windows for fresh air. We frequently went to the Skydeck on the roof to enjoy the view. The bathroom was lovely and clean as was the kitchen and everything felt new and fresh.

The location was perfect for us, with a short stroll to Southbank each night for dinner, and easy access to the bus system and South Bank station to catch the Airtrain all the way to the airport. We also enjoyed nightly walks along the river front.

We didn't find the traffic noise to be an issue at all. It was a gentle hum of noise and to be expected given the location of the hotel.

The staff at reception were always helpful and very friendly.

We found the only downside was that there weren't many options for breakfast in the area close to the hotel. We tried the Coffee Club next to the bus station - mediocre and expensive. A hipster coffee joint nearby, Little Prince Espresso, looked good but didn't have any seats free. Next time we might BYO a loaf of bread & some condiments since there are kitchen facilities in the apartment.

We will definitely stay at Sudima Suites again when we visit Brisbane for a few days and want an apartment.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P0lecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sebel South Brisbane

Property: The Sebel South Brisbane
Address: 46-50 Water St | South Brisbane, Brisbane, Queensland 4101, Australia (Formerly Sudima Suites)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #103 of 159 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Sebel South Brisbane 4*
Number of rooms: 63
Official Description (provided by the hotel):
The Sebel South Brisbane , Sudima Suites provides 4.5 star (SR), fully self-contained luxury suites in South Brisbane - a disarming suburb characterized by its quaint old buildings, chic wine bars, and cosmopolitan cafes. Its convenient location makes it ideal for business travelers and holiday makers, enabling you to revel in the best of what Brisbane has to offer. ... more   less 
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