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“Good City Stay”

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Meriton Suites Adelaide Street, Brisbane
Ranked #4 of 159 Hotels in Brisbane
Certificate of Excellence
Level 6 Contributor
205 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Good City Stay”
Reviewed January 10, 2014

Stayed Xmas night, with dinner at the Marriott round the corner, let me first say Xmas night dinner was a six course banquet with flowing wine and champers $150.00pp and very good value at that. We are definitely coming back next year.
as for the Meriton, clean well appointed reasonable view although we did ask for a river view, and well if we looked each side of the building in front from the bathroom window, we....could glimpse the river. It was $190.00 incl secure parking Xmas night, so with dinner it was a little bit of a spend but all in all worth it.

Room Tip: the higher the floor the better, north for a view of the burbs, east or river view prob best
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank dodgr1057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 12, 2014
Good morning Dodgr1057,

Thank you for staying with us Christmas night, it seems that you enjoyed the well appointed apartment that we heave on offer here. The front desk team do their best to honour any guest requests however due to the busy holiday period may not of been able to get you up any higher. Please place a comment in your booking for next stay and we will do our best to assist.

Kind regards,

Mathew L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (977)
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English first
Mackay, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2014

I was on the 59th floor looking over the Brisbane River - awesome view.

The view was so good we stayed in to watch the New Years Eve fireworks as our view extended to South Bank.

The apartment was fresh and new - we even admired the tile work in the bathroom - as many places lack good trades people finishing them off.

The expectations of my children were raised as the apartment was serviced EVERY DAY - and their beds were made for them.

All daily items were replaced like toilet paper, dishwasher tablets, washing detergent etc. etc. - and when requested a clothes airer was delivered to our room within under 10 minutes.

Loved the location as we walked to the Mall for the Christmas sales several times.

Would highly recommend this place if you want to be looked after.

Room Tip: Ask for a room with a good view - but I would think that they all have one.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 12, 2014
Good morning Kerri E,

It's fantastic that you enjoyed your Christmas/New Year's Eve stay with us so much. And it'd be hard to think of a better, more comfortable place to watch the fireworks from, than your own apartment up on the 59th floor – what a view!

All of our rooms receive a daily service, as you noted. And it's nice to have someone else make your bed for you occasionally, isn't it? Our Housekeeping team certainly does a great job.

Glad you could take advantage of being so close to the Christmas sales in the city. It's just a few minutes' walk and you're in the centre of the major retail district.

Thank you for your very kind review and recommendation to others. We hope you come back for another visit soon.

Kind regards,
Tony D.
Night Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Australia
Level 4 Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 9, 2014 via mobile

Six of us stayed in a three bedroom apartment at the Meriton Serviced apartments for two nights when we were in Brisbane for Rocky Horror.
The staff were very pleasant and helpful, let us check in early and check out an hour later then normal.
The rooms had everything we could have needed, comfy beds and Beautiful views of the city.
We will definitely stay again.

Stayed January 2014, traveled with family
Helpful?
Thank KarryL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 11, 2014
Hello KarryL,

We're happy that we were able to meet your family group's needs during your recent stay (hope you enjoyed Rocky Horror too!).

Our team always strives to give the best service possible, and if we can do a few little things to make your stay just that little bit more relaxed, we'll certainly try to do that where possible. Thank you for your positive comments towards them.

We'd love to see you again sometime soon.

Kind regards,
Tony D.
Night Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

Had a fantastic stay in this awesome hotel. All staff were very friendly & accommodating. Nice to know that good customer service is still around. Close to all attractions. Rooms are great value for money. Will be coming back again for sure.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FamilyEnglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 11, 2014
Greetings FamilyEnglish!

Thank you very much for your excellent review. It's comments such as yours that make it all worthwhile for our entire team, who all work very hard to provide great, well-appointed rooms at reasonable rates, along with friendly service to our guests. You can be assured that your good words will be passed on to our staff, who will appreciate them very much.

Looking forward to seeing you again soon.

Kind regards,
Tony D.
Night Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Labrador, Australia
1 review
Reviewed January 8, 2014

Excellent customer service and amenities. Will highly recommend this to all my interstate friends and family for future holidays. Great central position and close to all the local facilities including Southbank and all the shops.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 11, 2014
Good morning Amy E,

We appreciate you taking the time to post your very complimentary review. Thank you - it's great that you would recommend us to your friends and family.

We look forward to welcoming you, and them, back again sometime soon!

Kind regards,
Tony D.
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

My friend & I stayed in a riverside apt in Dec '13. Great views of the Story Bridge. Very convenient location for Queen St, ferries & the valley. Rooms were clean & roomy. Staff were very friendly & helpful. They just needed a couple of reminders about our "relaxed" check -out.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 11, 2014
Good morning Barbara R,

Your one-word title says it all! We're happy that you and your friend were happy. As you noted, we're conveniently close to city transport, shopping and many restaurants and eateries.

Your comments about the cleanliness of the rooms and the friendliness of the staff will be well received by our Housekeeping and Reception teams.

Thank you again for taking the time to post your review.

Kind regards,
Tony D.
Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2014

Stayed at this hotel on Christmas Day and was disappointed in one of the staff.
As we arrived there was a couple blocking the driveway so we parked behind them assuming they would be done before us. I went inside and checked in, came out and the car was still blocking us in. We sat there for a while and as we waited more cars pulled up behind us, checked in, came out and were waiting to be able to move. So I went inside to politely ask the couple if they could move their car but as I asked the staff member behind the counter at the hotel barked back at me 'well they will have to wait then won't they!' He was full of attitude and I found him to be quite rude. I asked as nice as possible and the cars were backed out onto the road by that stage. I was 6 months pregnant and it was Christmas Day and he did not make me feel very welcome at all!

Other than that the rooms were ok, we had a partial view of the bridge but the rooms were very small. Had everything you needed just not much extra space to move around and the beds were not what I would class as comfortable!

Overall I probably wouldn't recommend this hotel.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jessant_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, January 9, 2014
Good afternoon Jessant_2008,

Thank you for taking the time to provide feedback on your stay with us Christmas Day last year. Its very disappointing to hear of the poor customer service you received on arrival from one of the team members. I can assure you your comments will be used as a tool to improve our performance at the front desk, particularly during difficult moments that you experienced on the driveway with lack of parking. I am more than happy if you would like to contact me personally to elaborate on any of the points raised at taadl@meriton.net.au.
Jessant_2008 I would like to personally apologise for your experience with us, I hope that you give us another chance to prove this was an isolated poor service incident. We appreciate all feedback as we use it as a tool to improve for the future.

Kind regards,

Mathew L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Adelaide Street, Brisbane

Property: Meriton Suites Adelaide Street, Brisbane
Address: 485 Adelaide Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 159 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Meriton Suites Adelaide Street, Brisbane 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
Fly into Brisbane and make your way to meet our team of highly trained, friendly guest services staff, who work around the clock for your ultimate convenience. Be invited into our beautiful establishment and marvel at the modern and chic interior design of our lobby. Have our wonderful porters give you a hand as you ascend 234 metres up our impressive building. Meriton Suites Adelaide Street, Brisbane offers stylish design, the best in modern appliances and the finest furnishings to ensure your stay is in ultimate comfort. Feel the warmth known to the Sunshine State as natural light fills the suite from the floor to ceiling windows. Guests can guarantee themselves a stunning high floor suite, parading the captivating views over Brisbane River and the iconic Storey Bridge by choosing our luxury 2 and 3 bedroom Altitude Suites. Our guests will love freshening up with a range of stylish designer bathroom amenities and you can enjoy the convenience of cooking up a storm in your beautiful gourmet kitchen, featured in all 228 suites we have. Experience luxury as our housekeeping perform their meticulous servicing routine daily, in efforts to maximise your comfort. If keeping up your fitness whilst away is a must, then enjoy our state of the art 24 hour gymnasium, plunge into our heated indoor lap pool or relax and unwind in our large spa and sauna. Browse the web, stay on top of your emails or stay connected to your friends and family using our complimentary high-speed Wi-Fi network, accessible throughout the entire building. Regarded as the third largest city in Australia and the perfect base for trips to explore the southeast of Queensland, Brisbane flaunts a positive, youthful and vibrant atmosphere. This new world-city constitutes of year-round warm climate, spectacular scenery and friendly locals while also consisting of a global and commercial flair. Ideally located in the city's east and bordering Fortitude Valley, Mertion Suites Adelaide Street is situated only moments away from the Brisbane River boardwalk, where guests can grab the camera and make a relaxing way down to discover the city. Winding its way through Eagle Street, Queen Street, Elizabeth Street and onto the botanic Gardens, you won't be able to help snapping away at the gorgeous city surrounds. A short 15 minute leisurely walk will lead you to the city's major shopping district known as Queen Street Mall, located in the heart of the city and hosting six large shopping centres, all of which offer an exciting mix of specialty retail stores, department stores, supermarkets and cinemas. Entertainment lovers will find comfort with our convenient geographical positioning only moments away from the Treasury Casino, Suncorp Stadium, RNA Showgrounds as well. Take a scenic river cruise down to South Bank, where travellers will find a hive of cultural diversity. Featuring lush parklands and Australia's only inner-city, man-made beach, visitors of Brisbane city will find South Bank as the perfect place for a dip, a relaxing lounge in the sun or for the buzz of a vibrant nightlife dining scene. When you are considering better quality and better value, Meriton Suites Adelaide Street will be the perfect accommodation choice for a better luxury living experience. ... more   less 
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