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“Excellent Stay”

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Meriton Suites Adelaide Street, Brisbane
Ranked #4 of 160 Hotels in Brisbane
Certificate of Excellence
Brisbane
Level 3 Contributor
13 reviews
“Excellent Stay”
Reviewed April 6, 2013

Great appartment, great value. Really enjoyed the facilities, location and room. I will be back for sure as the experience was faultless.I have stayed at Meriton appartments all arount the Country and the consistency is great,

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasperCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 7, 2013
Good morning JasperCP,

It is very pleasing JasperCP that you found all aspects of your stay exceeded expectations. Meriton definitely aims to provide very high quality apartments, that consistency throughout all of our properties is something we pride ourselves on.
Thank you for the wonderful review and we look forward to your next visit to one of the properties.

Kind regards,

Meriton Serviced Apartment Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,506 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (978)
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Millmerran, Queensland, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 4, 2013

Ive stayed here many times and they always look after me
I frequently stay in a one bedroom apartment and the facilities and everything about the room is fantastic
Cant say enough good things abot Meriton apartments and have stayed in others as well, including Kent Street in Sydney. All great places to stay and great prices
I will be back again and again for sure

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 7, 2013
Good morning Jason1701,

Thank you for your "Fabulous" review of Meriton on Adelaide st, we certainly appreciate your return visits to the property. Its wondeful to have our return customers also post regarding their experience of Meriton Serviced Apartments. Thank you again and we will see you soon when you return to the property Jason1701.

Kind regards,

Meriton Serviced Apartment Management.
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Brisbane, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2013

Very good appartments and enjoyable stay. Excellent value for money worth every penny. I was surprised how good it was considering the competitve price. Overall, excellent. I could easly spend several weeks at the appartment if I had to.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alwaysliketravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 4, 2013
Good morning alwaysliketravelling,

Thank you for taking the time to review our property after your recent one night stay, Its very pleasing you enjoyed the stay and overall quality of our product. We hope that you do come back again and have an extended stay with us next visit.
Thank you again for the wonderful review!!

kind regards,

Meriton Serviced Apartment Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
231 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
Reviewed April 3, 2013

Stayed here one night as part of a conference in Brisbane. The 1 bedroom was well maintained with everything you may need, from a full sized fridge to a washing machine and drier. The kitchen was well equipped. The bedroom was a good sized as was the bathroom. I had views of the river in between the tall buildings.

I have no complaints with the room, and would have given The Meriton great reviews UNTIL I checked out. Prior to checking in, I had arranged for a group accommodation and stated all accommodation would be paid by me or my colleague. I found out that they had charged a colleague for a room that was already paid for. It was difficult to resolve it at the desk as the person kept denying it even when I showed him the 2 receipts for the same room. I left it as I was short on time for further arguments. To this day it has not been resolved. I did a survey after the stay and asked to be contacted about the issue - still waiting.

I also had a problem with the taxi call service. I emphasised that I wanted a maxi taxi. I was directed to the taxi phone which called a standard taxi. I asked another person at the reception who resolved it for me. My point is that I was given the wrong information which the reception should have known better.

As I said earlier, I give 4 stars for the room, but 1 star for the service.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Love_Life_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 3, 2013
Good morning Frequent_FlyerSydney,

Thank you for taking the time to post a review regarding the recent stay with us at Meriton Adelaide st. On behalf of the property i would firstly like to apologise for the error with your colleagues booking double payment. Its certainly disappointing that a good stay has been ruined by a couple of interactions with our front desk staff. I have forwarded your comments to my team for immediate improvement in this area.
I would like to personally look into this double payment for you and have it resolved as quickly as possible. If you could please respond with the booking/s information to our link tripadvisor@meriton.net.au I will make it my priority.

Kind regards,

Meriton Serviced Apartment Management
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Geelong Australia
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 2, 2013

Could not fault anything. Great that they are not stingy with the tea & coffee supplies like most places. Location is roughly halfway between Central Station and Fortitude Valley Station which both involve some uphill walking if arriving into the city by train. Airtrain from airport very efficient. Free city loop bus is a couple of blocks away and a great service - busy at peak hour.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jet-Plane-Dreamers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 3, 2013
Good morning Oldies-on-tour,

Thank you for the review- we are very pleased you "could not fault anything" from your stay. Readers will appreciate your transport and location comments for when they are looking to stay in Brisbane City. Thank you and we look forward to your return visit.

kind regards,

Meriton Serviced Apartment Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 6 Contributor
148 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 2, 2013 via mobile

We stayed in a 1 B/R apartment for 5 nights over Easter and it was a very comfortable and enjoyable stay. The rooms were quiet and the beds very comfortable which made for a very resfull sleep. As mentioned by others the Meriton is fairly new, located close to the river/city, the apartments are a good size and well fitted out with most things you would need for a short or long stay. The only small negative is the door in the bedroom which restricts access to one side of the bed when it is open. A bonus for us however was the opening windows. Rooms were clean and the daily room "freshen up" was better than we expected. The ac worked well, the unique lift system was excellent especially if you are on the higher floors. We booked on the website which worked well and we managed to get a very good rate which again added value to our stay. Yes the checkin was a bit slow as the helpful young lady was in training - not an issue though. We ordered a takeaway one night through the recommended "room service" and it was on time and very tastey - there are several supermarkets in the area and a bottle shop across the road. The gym and pool looked good although we did not get to use them - had too much fun elsewhere. All in all a great stay and we will be back again.

Stayed March 2013, traveled as a couple
Helpful?
Thank Ron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 3, 2013
Good morning CatsPremiers2007,

Thank you for such a wonderful review of our property, we are certainly working very hard to ensure we stay a top 3 Brisbane ranked property on Trip Advisor. It is very pleasing that the apartment suited your needs and that you were happy with our location close to the river. Thank you also for the feedback regarding our room service providers, I dont often receive comments so very happy they were on time and food quality was high.
We hope to see you again next time you visit Brisbane.

Kind regards,

Meriton Serviced Apartment Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 2, 2013

After returning from a cruise out of Brisbane, we decided to spend a night in Bris Vegas to experience the downtown city, before flying back to our home town, Sydney (? 'Mexico'). When we booked the 1 night accommodation at The Meriton some months ago, we did not realise it was for Good Friday and fortunately we were able to catch up with some friends who live in Brissy to fill in the day. As a result, we did not check in until after 5pm & ended up with a room on level 3 overlooking Adelaide Street, a little disappointing as we had hope for a room overlooking the river & beautiful Storey Bridge, but that's what you get on a late checkin. (We regularly have an ocean view room at the Broadbeach Meriton). The room was modern, well-appointed, comfortable and clean and it was similar to those at Broadbeach, but minus a balcony.
Knowing it was Good Friday night with many cafes & restaurants closed, we asked the reception clerks where we could get a meal & they suggested the 'Riverside' area or if not, to take a Rivercat to Southbank. We ventured out & saw a restaurant in the Marriott Hotel only to be told there was an hour wait for a table. So we had a lovely walk along the Riverside walkway & found that the Groovetrain restaurant at the Ferry Terminal was open & we had a nice Calamari meal there. After dinner we walked further along the the Riverside walkway to discover some more restaurants and a pub and a Georges Seafood restaurant. We went back to the Groovetrain for breakfast before checking out & leaving our bags at The Meriton whilst we walked to the Queen Street Mall so my wife could 'hit the shops'. We had a nice seafood lunch & bottle of wine at Georges Paragon overlooking the river before returning to the Meriton to collect our bags & take a $55 taxi ride to the airport. We would recommend the Meriton as it is a nice, reasonably priced, modern hotel, well located for access to Riverside, CityCats to Southbank and to the Queen Street Mall.

Room Tip: Try for a higher floor with a river view.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikey043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meriton Adelaid... M, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this review, April 2, 2013
Good morning Mikey043,

Thank you for posting a very comprehensive review of you experience here at Meriton Adelaide st and surrounds. Im sorry we were unable to get you up a little higher to experience those wonderful Brisbane city views. Next time please make a note in the booking for a high floor and we will do our best to accommodate. Its great to be so close to Eagle st Pier with all the restaurants and that you enjoyed your meals.
Thank you and see you next time you visit Bris Vegas!!!

kind regards,

Meriton Serviced Apartment Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Adelaide Street, Brisbane

Property: Meriton Suites Adelaide Street, Brisbane
Address: 485 Adelaide Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 160 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Meriton Suites Adelaide Street, Brisbane 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
Fly into Brisbane and make your way to meet our team of highly trained, friendly guest services staff, who work around the clock for your ultimate convenience. Be invited into our beautiful establishment and marvel at the modern and chic interior design of our lobby. Have our wonderful porters give you a hand as you ascend 234 metres up our impressive building. Meriton Suites Adelaide Street, Brisbane offers stylish design, the best in modern appliances and the finest furnishings to ensure your stay is in ultimate comfort. Feel the warmth known to the Sunshine State as natural light fills the suite from the floor to ceiling windows. Guests can guarantee themselves a stunning high floor suite, parading the captivating views over Brisbane River and the iconic Storey Bridge by choosing our luxury 2 and 3 bedroom Altitude Suites. Our guests will love freshening up with a range of stylish designer bathroom amenities and you can enjoy the convenience of cooking up a storm in your beautiful gourmet kitchen, featured in all 228 suites we have. Experience luxury as our housekeeping perform their meticulous servicing routine daily, in efforts to maximise your comfort. If keeping up your fitness whilst away is a must, then enjoy our state of the art 24 hour gymnasium, plunge into our heated indoor lap pool or relax and unwind in our large spa and sauna. Browse the web, stay on top of your emails or stay connected to your friends and family using our complimentary high-speed Wi-Fi network, accessible throughout the entire building. Regarded as the third largest city in Australia and the perfect base for trips to explore the southeast of Queensland, Brisbane flaunts a positive, youthful and vibrant atmosphere. This new world-city constitutes of year-round warm climate, spectacular scenery and friendly locals while also consisting of a global and commercial flair. Ideally located in the city's east and bordering Fortitude Valley, Mertion Suites Adelaide Street is situated only moments away from the Brisbane River boardwalk, where guests can grab the camera and make a relaxing way down to discover the city. Winding its way through Eagle Street, Queen Street, Elizabeth Street and onto the botanic Gardens, you won't be able to help snapping away at the gorgeous city surrounds. A short 15 minute leisurely walk will lead you to the city's major shopping district known as Queen Street Mall, located in the heart of the city and hosting six large shopping centres, all of which offer an exciting mix of specialty retail stores, department stores, supermarkets and cinemas. Entertainment lovers will find comfort with our convenient geographical positioning only moments away from the Treasury Casino, Suncorp Stadium, RNA Showgrounds as well. Take a scenic river cruise down to South Bank, where travellers will find a hive of cultural diversity. Featuring lush parklands and Australia's only inner-city, man-made beach, visitors of Brisbane city will find South Bank as the perfect place for a dip, a relaxing lounge in the sun or for the buzz of a vibrant nightlife dining scene. When you are considering better quality and better value, Meriton Suites Adelaide Street will be the perfect accommodation choice for a better luxury living experience. ... more   less 
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