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“Good value for the money”
Review of Jephson Hotel

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Jephson Hotel
Ranked #94 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed August 23, 2013

Located in Toowong it is just a short walk down to the river as well as to the Toowong Village mall. There is a restaurant on the ground floor which is quite good.
My room was spotless, spaceous, well equipped and especially the bed was good. Slept like a baby. Mini Bar/Coffe Tea all there and they have rooms/appartments with balcony, which might be interesting for the smokers.

  • Stayed: August 2013, traveled on business
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Thank Benson1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina T, General Manager at Jephson Hotel, responded to this reviewResponded September 1, 2013

Hello Benson

Thank you so much for your great feedback.

We are glad you enjoyed your stay and we hope to see you again.

Kind regards
Georgina Terepai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 - 146 of 197 reviews

Reviewed August 14, 2013

We have stayed at The Jephson Hotel over ten times and the hotel never fails to impress, the rooms are quiet and clean, modern and well maintained. The stand out point for the hotel is the reception staff, always helpful and will go the extra mile when needed. This last stay saw guests we had arriving hours before us and they were made to feel very welcomed and were set up in a room very early in the morning with no fuss.

Room Tip: Twin bed or king bed rooms are good, smaller rooms (eg 101) good for single guests.
See more room tips
  • Stayed: August 2013, traveled with friends
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Thank LuckyWoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina T, General Manager at Jephson Hotel, responded to this reviewResponded August 18, 2013

Hi Lucky

Thank you so much for your response and it's great having you back.

We enjoy having lovely guests like yourself and we also enjoy your Facebook comments.

Please come and say 'hi' next time you are in town.

Many thanks

Georgina Terepai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

Stayed here recently for work. Good prices, great service. Good sized rooms. quiet location. free parking included. breakfast downstairs was included and was nice. Would stay here again and would recommend this hotel to everyone.

  • Stayed: August 2013, traveled on business
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Thank 30daysinNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina T, General Manager at Jephson Hotel, responded to this reviewResponded August 18, 2013

Hello

Thank you so much for your response. It's always great to hear wonderful feedback and we hope to see you again soon.

Kind regards

Georgina Terepai
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013

We travelled from KL to Brisbane to watch the Lions take on the Wallabies and booked the Jephson for Friday 21st and Saturday 22nd June. This was our 3rd stay at this fantastic boutique hotel and yet again it delivered exactly what we were after. Despite being fully booked with Lions supporters, the manager changed our room for us in order to give us a bit of extra room as we were travelling with our two young daughters, and allowed us to move in a couple of hours ahead of our scheduled checkin time.

We met with friends in the evening and ate downstairs at J's Restaurant on the ground floor - they were able to find room for 6 adults and 5 kids and despite us (the kids!) making a lot of noise, they were very patient with us and provided excellent service and delicious food - in fact they arranged different food to the regular menu so the kids had plenty of choice.

The hotel itself is in a great location - close to Toowong train station that takes you straight in to the heart of Brissie and close to Suncorp too for rugby fans!

We will be back!!

  • Stayed: June 2013, traveled with family
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1  Thank SeanOKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

An excellent late greeting on a cold and wet Brisbane night, very comfortable and surprisingly quiet room + perfect breakfast from chefs that actually know how to cook eggs! Staff were helpful but not intrusive.

  • Stayed: June 2013, traveled as a couple
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1  Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

We've stayed here 5 times this year after finding it on a special rate hotel website (previously stayed in the CBD), but this hotel offers a quiet room, secure parking, good amenities and is only a 2 minute walk from Toowong mall, 5-10min drive to the city, or the restaurants on Milton or Hawkin Village. Usually only Friday or Sat night stays, the movie channels offered are good to relax with at no extra cost. As usual for Australian hotels internet is a costly extra, so we have to bring our own smart phone option, instead of wireless.
Have eaten dinner at the restaurant twice, and while not cheap, it's good quality for the price.
Included breakfast option is not a buffet, but a limited item menu. At the normal weekend rates they offer its a great alternative to the CBD hotels.

Room Tip: Rooms on Sherwood St are quieter then the ones on Jephson St
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  • Stayed: May 2013, traveled as a couple
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1  Thank byrontraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Nice hotel good location.
The staff were rude and arrogant
Waiting staff in the restaurant/ cafe we rude and arrogant with no attention to customer service.
The hotel is quite modern and very comfy to stay at.
Would not stay again because of the attitude I revived

  • Stayed: May 2013, traveled on business
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1  Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgina T, General Manager at Jephson Hotel, responded to this reviewResponded August 18, 2013

Hi Dave

I hope you received my message a while ago. We would love to invite you back.

We have a new restaurant team and we have taken your feedback on board. We pride ourselves in delivering great customer service and we hope to see you again.

Kind regards
Georgina Terepai
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jephson Hotel

Address: 63 Jephson St | Toowong, Brisbane, Queensland 4066, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #94 of 169 Hotels in Brisbane
Price Range: $112 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jephson Hotel 4.5*
Number of rooms: 50
Official Description (provided by the hotel):
A stylish boutique hotel situated in Brisbane’s inner west, the Jephson Hotel brings to Toowong a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, Jephson Hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. Complemented by modest and attentive service, Jephson Hotel also features facilities to make your stay as comfortable as possible, including a rooftop terrace, function and conference rooms, and free in-house movies. If looking to wine and dine, Jephson Hotel also caters to your needs with J's Restaurant and Bar. Secure car parking is offered to Hotel and Restaurant guests complimentary. The Jephson Hotel offers many transport option. Train, Bus, Taxi and Citycat are all within meters of the hotel, opening up quick and easy access to the CBD, South Bank, Suncorp Stadium, University of Queensland and the Wesley Hospitalre With all this, why stay anywhere else? ... more   less 
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