my firm sent me on a training course and booked me into this hotel, otherwise I would never have known about it. upon arrival the lobby was lovely and modern. room was very large and bathroom was also large, but, lack of hanging space for your towels near the shower for when you exit. the rooms were clean, just little things, like they had two cups and saucers but only one spoon, the bedside table lamps were dusty.....these two things are not a huge deal. we had room service most mornings which was HUGE and hot, again small things missing from tray each day, like the bread plate for my toast, the lack salt and pepper again the bread plate wasn't a big deal but salt and pepper was a bit of a nuisance. when we did go downstairs for breakfast it was all very nice but not a big selection.
the evening meals were wonderful and tasty. Monday and Tuesday nights were very busy nights in the restaurant and drink service was very slow if not non-existent and we had to go to the bar ourselves which I think is annoying when wanting to enjoy conversation at your table.
when we rang for extra towels etc. room service was very prompt.
apart from these things, I would return to this hotel if the case arises.
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