I'm writing this review very early in the morning in part because the train line just behind this hotel makes any rooms at the rear quite noisy. I think there is a crossing nearby because the train drivers give a nice long blast of the horn just behind the Quest Ascot! Not fun at 0500 hrs. There is also a major road behind this hotel and from about 0430 the road noise started to pick up too. I think if you get a room close to the front of the hotel it may be a lot more peaceful.
The room is neat and clean - and I'm glad it had a washing machine and dryer because Qantas lost my bag on this flight and all I had was the gear I was wearing and my trip from Perth to Brisbane via Sydney took pretty much all day - and yes I think my clothes were not going to smell too good the next day - so I appreciated that these are fully equipped rooms.
The showers are the in-the-bath type and the sliding glass door had dirt or mould in the frame. Maybe this sounds pickky but the state of the bathroom is a good way to tell a good hotel from a great hotel I reckon.
I had to use the iron too and that was fine but the ironing board was pretty old and the cover didn't fit properly and the iron was a cheap old one with all scorch marks on it. Hey - it did the job but...
Unfortunately the room didn't have any washing powder on hand - but to the credit of the night manager, he came straight out at 11.30 pm to get some for me and he did so quite willingly. That's good service.
I had to check in quite late - the reception was closed but the key was left out for us in a small safe behind the office. The after-hours buzzer brought a quick response and the after hours contact just gave me the safe combo (simple push button type) and hey presto - I had my key!
Bed was quite comfortable and noise aside my night's sleep wasn't too bad. Reading lights in the bedroom were not that good so if you want to read in bed you'll probably strain your eyes.
This hotel is not very close to shops or services and for a newly arrived late night guest minus his bags this was not that easy. However there is a Caltex mini-mart about a 10 minute walk away and I managed to get pretty much everything I needed there. I see that another reviewer has noted that there is a big shopping centre nearby. I don't doubt this but it wasn't something easy to find late at night (probably shut anyhow!).
I chose this place because it was close to the airport, but I think next time I'd probably go for a hotel closer to the CBD. Overall I'd say this hotel is OK....but nothing to write home about.
- Official Description (provided by the hotel):
- Quest Ascot is located in the prestigious suburb of Ascot, a well renowned area for racing carnivals and alfresco dining. Ideally located in a quiet location and within easy walking distance of popular Racecourse Road, Quest Ascot is situated just minutes from the Brisbane Airport and is a short ferry ride to the city centre.The modern, interconnecting studio, one and two bedroom apartments are fully equipped and feature balconies or patios. Centred around a large tropical entertainment area complete with swimming pool, outdoor spa, sauna and barbecue area, Quest Ascot provides an ideal base for the business or leisure traveller, where broadband is available.Quest Ascot features a Mini Gym or alternatively a fully comprehenvise gym is situated within walking distance. We also offer the convenience of a pantry shopping service and breakfast packs to make your stay even more comfortable as well as a charge-back facility at a selection of Racecourse Road restaurants and complimentary undercover parking. ... more less
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