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“Great place to stay”

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Colonial Village Taigum
Ranked #33 of 141 Specialty Lodging in Brisbane
Certificate of Excellence
Reviewed March 17, 2013

Have stayed here a few times when going to Entertainment centre Concerts, can have a few drinks and a meal before being driven by cab, and a cooked breaky, all pre organised by Colonial staff, Motel rooms are basic but clean and nice surrounds. Highly recommend. xxx ................ .Only negative I have is that prices are Increased on concert nights !!

Stayed: March 2013, traveled as a couple
Thank Anne4565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Village351, Owner at Colonial Village Taigum, responded to this reviewResponded March 25, 2013

Dear Guest, Thank you for taking the time to post a review about our property, it is greatly appreciated not only by us but by your fellow travellers. Thanks once again and hopefully we will see you again soon. Kind regards, Marika Thauer

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161 - 167 of 192 reviews

Reviewed February 14, 2013

I was pleasantly surprised during my stay at this motel early last month for 4 nights. The receptionist was pleasant and parking was convenient. At the time of booking, I requested for a quiet room on the 1st floor and I got one :-). The room was basic but it was clean, the bed was comfortable and the pillows were decent. The air conditioner worked well too. The cafe served great coffee and the service was friendly. The only problem that I had was with the cigarette smoke from my neighbouring rooms. Each room on the 1st floor has a small balcony where smoking is permitted, but because these balconies are beside each other, I could not leave my balcony door open for fresh air. I would suggest that there be a no smoking policy on the balconies. I will definitely stay there again should I need accommodation near ACU or the Entertainment Centre. There is no housekeeping on Sunday and public holidays, just something to keep in mind during your stay.

Room Tip: There are 2 motel blocks, one runs parallel to the road and the other block is a little further in a...
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  • Stayed: January 2013, traveled with family
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Thank GoldCoastee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Village351, Owner at Colonial Village Taigum, responded to this reviewResponded February 24, 2013

Dear Guest,

Thank you very much for your review, it is greatly appreciated.

Our cafe, espresso351 opened late last year and it is wonderful to hear that customers are enjoying a positive experience and a great coffee!

Yes I agree with your comments about other guest's cigarette smoke, it is an issue we have yet to resolve, but thank you for bringing this matter to our attention.

It is also great to hear that you will think of us next time you have to attend the Banyo Campus or go to a show at the Brisbane Entertainment Centre.

We look forward to welcoming you once again and hope that at the least, we meet your expectations.

Kind regards,

Marika Thauer

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Reviewed February 1, 2013

I booked this motel for its proximity to the Entertainment Centre as I had three concerts to attend on consecutive nights and didn't want to have to commute in and out of the city.

The first thing I noticed was how clean the room was for a basic type of motel - probably the cleanest I have ever seen for a motel that isn't brand new. And even better, the front desk and cafe staff were friendly and helpful right from check-in and at every turn. They organised a dinner and shuttle service package for people to get to the venue for each show, avoiding any pre-show stress. Cyclone Oswald was causing some problems at the time with a postponed and then cancelled show, and power outages. The staff were right there, checking on their personal iPhones and iPads to keep me informed, without me even asking. They helped with transport info to the venue and around Brisbane.

Public transport in the area was very easy to use and I was able to go out and do what I wanted each day with minimal effort.

I was very happy with my stay and this will be my first choice for accommodation when I go back to the Brisbane Entertainment Centre.

  • Stayed: January 2013, traveled solo
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Thank kiwidebinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Village351, Owner at Colonial Village Taigum, responded to this reviewResponded February 24, 2013

Dear Guest,

Thank you for posting a review, it is greatly appreciated.

In reflection, one could say, what a weekend! Cyclonic winds, torrential rain, no electricity, two shows cancelled at the Brisbane Entertainment Centre and yet, in true tourist style, you soldiered on and persevered!

Great to receive your feedback about our staff and property; your comments help us to work hard and try and achieve this outcome for all guests that come through our door!

Hope you had a safe journey home and thank you once again.

Kind regards,

Marika Thauer

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Reviewed January 1, 2013

I was looking for a hotel close to Brisbane airport for two nights and found this property. The room was clean and comfortable and the staff were very friendly. Even though there was a kitchenette the room was extremely small (esp. the bathroom) and it is very basic accomodation. There were 3 TV channels, no Wifi (cafe was closed) and the hard wired ethernet did not work despite spending over an hour trying to get it to do so. It's about than 10 min from the freeway and 15 from the airport in a residential area. I read other reviews saying they considered it a great price but this would be a USD$80/night hotel in the US so at over USD$230 I would say it is poor value for money, but I am not familiar with how it compares to other hotels in the area.

  • Stayed: December 2012, traveled with family
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2  Thank GRO3839
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Village351, Owner at Colonial Village Taigum, responded to this reviewResponded February 24, 2013

Dear Guest,

Thank you for posting a review for our property.

It was disappointing to hear that your stay was not at least to your expectations but nether the less, we welcome all comments as this helps us be better at catering for you, the guest.

Kind regards,

Marika Thauer

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Reviewed December 30, 2012

I specifically booked a double bed plus bunks and paid an extra $50 for this as my brother was crashing with me. When we arrived they had ignored my booking and given us a double bed only. They said they didn't have any vacancies for the room I booked and when I asked why I wasn't called to advise they had no response. Their excuse for giving us the double only was that we had no kids. They obviously decided they new what I wanted better than I did...not impressed
On a really stupid aspect the rooms all say they have clock radios in bedroom. Yes our room had a clock radio, but it was not plugged into power because there were no power points in the bedroom....hmmmm really?
Shower had mould growing along all silicon joins and beds were so hard I only slept 2 hours a night, it was like sleeping on the ground- would not recommend, better to pay more for decent respectful service and a good nights sleep.

  • Stayed: December 2012
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4  Thank Mish1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Village351, Owner at Colonial Village Taigum, responded to this reviewResponded January 1, 2013

Dear Guest,
As you would recall, I spoke to you in person yesterday regarding your stay here at the Colonial Village. I apologised to you with regards to the staff member that had handling your reservation incorrectly and explained that it was not normal procedure for a reservation to be handled in the manner that yours was.
We spoke at length in Reception regarding your stay but you did not mention any of the other matters that you have raised in this review.
I have checked the details of your reservation and you did not incur a surcharge of any kind. The booking was made via a third party wensite not directly with our property. It is also to be noted that both of the cabins that you were offered have a minimum of two double power points in the bedroom area, I apologise that the clock radio was not plugged in for your convenience.
All of our bedding is supplied from a well known Australian manufacturer and it is a premium commercial range. The bedding is this cabin is not yet six months old. I regret to hear that you did not have a restful sleep especially that the reason for your visit was due to a family member passing.
During your visit to Reception yesterday I also offered you compensation to the equivalent of one night's accommodation being refunded to your card due to mishadling of your reservation. You welcomed this offering but unfortunately regreted to comment on this in your review.
My apologies once again that your stay was not a least to your expectations.
Regards,
Marika Thauer

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Reviewed December 28, 2012

The reason we booked this hotel is the fact that it is reasonably priced and within 20 minutes drive of the Airport. We stayed in a connecting room with our son and his partner. The property has a mixture of accommodations available.
The rooms were clean but nothing startling and ours backed on to the main road which made them quite noisy.
We used the laundry facilities that were located in a small laundry area inside the complex within easy walk of our room.
The breakfast which was included in our tariff was very nice.
Overall it was an ok stay for an overnighter.

  • Stayed: November 2012, traveled with family
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1  Thank ThomKatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

we arrived out of hours and as informed our room was ready and perfect for our stay. in the morning we had a wonderful continental breakfast in the on site resturant (very friendly staff) the reception staff were also very helpfull and proffesional . the sming pool is kept very clean and even pool towels are provided at reception. the room was larger than most with en-suite and fridge etc. There is a nearbye shopping are with a pub (Great aussie food) a chinese,indian and pitsa place. Just up the road there is the railway station with free parking where you can catch a train to central Brisbane. we found this motel was perfect and it is family run which is reflected in the excellent service and charm of the place. We have seen negative comments about having to sign you will be resposible for any damage to rooms but that is no problem every hotel we have been in swipes your credit card for this purpose. If you want a motel that is clean has good sized rooms with simming pool etc. you will not go wrong with this one.

  • Stayed: November 2012, traveled as a couple
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1  Thank rodney e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colonial Village Taigum

Address: Colonial Village Cnr Beams & Handford Road, 351 Beams Rd | Taigum, Brisbane, Queensland 4018, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 141 Specialty Lodging in Brisbane
Price Range: $68 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Colonial Village Taigum 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
Colonial Village has range of motel style and villa accommodation. Our property is 14 km's to the Brisbane Airport with easy access to Brisbane CBD, Sunshine Coast to the north and Gold Coast to the south. The Brisbane Entertainment Centre is 3 km's away and the Eaton's Hill Hotel is a short drive. Local shops are within walking distance, Westfield Chermside is 3km's and the Brisbane DFO is approx. 14km's. Boondall Wetlands and the shores of Moreton Bay are only a short drive away. One night, one week, one month - Colonial Village has an accommodation option to make your stay comfortable and enjoyable at a reasonable price. We look forward to welcoming you to our property. Colonial Village, the natural choice for short stays in Brisbane. ... more   less 
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