Booked into this transit motel and prepaid 2 months ago for a room because it is near to the Brisbane airport. On checking in they wanted to take more money from us .They could not explain why or would not tell us for how long they were going to keep the money.We were very wary because on booking this hotel they did it twice and we had to contact them to sort that matter out. They gave to me the impression of being very untrusworthy . The male manager was so rude as to say that we might do 40 thousand dollars worth of damage. I found the whole proceeding very untastefull and offensive. They wittered on that all hotels have this policy. We have stayed in numerous hotels all over the world and have only once had to secure the room with an extra payment and this was a luxury hotel with extra facilities and they canclled the extra on booking out. We have never had this happen to us in a budget transit type hotel . The managment could not tell us when or if they would repay any money. There are other hotels nearby Brisbane airport and we had the pleasure of staying at one with the staff from another hotel phoning around other hotels to find us a bed at such a late booking .Stay at one of these.
- Official Description (provided by the hotel):
- Opened in 1985 and continually upgraded, this property offers a range of accommodation; a Motel, Standard Villas, The Cottages, The Jacaranda & The Billabongs. This property offers every convenience for the holiday or business traveller. Conveniently located between the M1 & Hwy 3, minutes from the Brisbane Entertainment Centre, handy to Brisbane Airport & easy access to the CBD. The Billabongs are our Luxury Spa Villas; offering everything you could need for a relaxing get-away in the city. Make a weekend of it if you are coming for a show, or indulge and escape from the children for a couple of nights. Or you may want to bring the children along too! Our property has a large sparkling swimming pool & BBQ area set in beautifully landscaped leafy surrounds. Continental breakfast is available to all guests. One villa has been especially built to cater for disabled visitors & is completely wheelchair friendly. Surf the net at our Internet Kiosk in the Games Room, where you will also find a pool table & library. For the more energetic, a tennis court and basketball hoop is located within the property. For those without transport, the City train is just a short walk away. By train you can connect to the Gold & Sunshine Coasts, Australia Zoo or the hinterland. Taigum Centro shopping centre is only 500m away & buses at the door connect to all over Brisbane. Boondall Entertainment Centre, Nudgee College & the Boondall Ice World Ice Rink are all located within a couple of kilometres. Also handy are Nudgee and Virginia Golf courses, with a driving range, The Big Easy, situated only 500m away on Beams Rd. This family owned & operated property offers you a warm welcome with friendly & attentive service! ... more less
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