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“Good location”

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Novotel Brisbane Airport
Ranked #38 of 157 Hotels in Brisbane
Certificate of Excellence
Stoke-on-Trent, United Kingdom
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good location”
Reviewed December 22, 2012

Ideal location for overnight stay between flight. Got in after a long flight from London, great check in staff very helpful. Ordered room service dinner, great food burger was best in a long time. Well stocked mini bar, everything you need in the room - even used pillow menu . Breakfast buffet good, lots of choice, freshly cooked, really like pancake machine.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdhd2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear Sdhd,

Thank you for taking the time to share your experience at Novotel Brisbane Airport.

I hope you had a great trip to Australia and am pleased we were able to provide a comfortable stopover after your long flight. I have shared your comment about our burgers and breakfast in Catalina Restaurant with our Executive Chef

We hope you have the opportunity to visit Australia again.

Kind Regards,

Alex Penklis
General Manager
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2,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
Reviewed December 22, 2012

We only stayed one night at the Novotel, however, the hotel room was of a modern design, comfortable and quiet. We were pleased by the service from the friendly, helpful staff. The hotel is conveniently located close to (read: walkable distance) to restaurants (ie Coffee Club, etc), Woolworth’s (groceries), DFO (outlet) shopping centre and of course, it’s just a few minutes drive from the airport (about 5km). There were a few business meetings going on at the nearby restaurants. We appreciated the fact that there was a blow dryer, an ironing board and an iron available within the room. The bed was all right, but the pillows were too soft. A good thing is that the hotel is able to hold your baggage if you tell them at checkout that your flight is later during the day, which is super convenient if you want to do a bit of shopping at the DFO (which can take several hours), and is just a 5 minute walk from the hotel. Holding your luggage is free of charge. If you have a car, however, it will cost $15 to park. And beware of the super sharp corner just before entering the underground parking lot!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear Tripadvisor.com User,

Thanks for taking the time to write your comprehensive review of our hotel.

Your feedback is greatly appreciated and I thoroughly enjoyed reading your comments. Great to see we were able to provide a convenient option for you before your flight.

We hope you have the chance to stay again.

Kind Regards,

Alex Penklis
General Manager

P.S. next time ask about our pillow menu!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 21, 2012

Stayed overnight for convenience and was again very impressed with both courtesy and professional conduct displayed by staff.I did not realise this was my fifth stay and was pleasantly surprised with a complimentary drink delivered to my door with this acknowledgement. Food is also very good. I have always thought that room rates are a little expensive but the overall quality of the hotel, staff and services makes up for it.
Stayed December 2012 overnight travelling solo on business.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GregFD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear GregFD,

Many thanks for your review of Novotel Brisbane Airport.

I was delighted to read your wonderful comments of the professionalism of our team. We work hard to provide service that is second to none and it’s great to have this recognized by a regular guest such as yourself.

We look forward to your next stay at the hotel.

Best Regards,

Alex Penklis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 21, 2012

Have stayed here on many occasions. DFO shopping within walking distance as well as supermarket, pharmacy, deli and takeaway food outlets throughout the day. Great rooftop pool and little to no outside noise although very close to the airport. They always get the bill right which is a great bonus on checkout. Restaurant is fine but a bit limited in options for a longer stay. Staff are always polite and obliging.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellergirlies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear Travellergirlies,

Thank you for choosing to stay with us many times!

Great to see you have taken advantage of our location adjacent to DFO and our rooftop swimming pool. I have shared your feedback amongst our team.

We look forward to seeing you again next time.

Kind Regards,

Alex Penklis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 20, 2012

If you are driving rather hard to find if you are unfamiliar with layout of roads around Brisbane airport. Otherwise would recommend. Clean, spacious room. Efficient service and friendly staff. Very close to Brisbane airport, quiet locality.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear Tripadvisor.com User,

Thank you for taking the time to write your review of our hotel.

Your recommendation of our hotel is greatly appreciate and I’m delighted you found our staff efficient and friendly.

I'm sorry to hear you had difficulty finding the hotel. For the best directions we suggest calling our concierge team prior to your arrival on 07 3175 3100.

We hope to have the opportunity to welcome you back in future.

Kind Regards,

Alex Penklis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 20, 2012 via mobile

We had to stay here overnight to catch a 5am flight. Very clean, nice staff (especially in the restaurant) and the supermarket across the street is a real bonus. I also liked the free internet pc's in the lobby which also offered printing services. Handy for your boarding pass printouts.

A shuttle bus service in the evening would be handy, that's all I can think of.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robino23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, January 28, 2013
Dear Robino23,

Thank you for taking the time to post your review.

I enjoyed reading your comments and am pleased your were impressed with our staff in Catalina Restaurant. Your feedback has been shared with the team for encouragement.

We hope to see you again.

Best Regards,

Alex Penklis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brisbane Airport

Property: Novotel Brisbane Airport
Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Brisbane
#26 Romantic Hotel in Brisbane
#37 Luxury Hotel in Brisbane
#44 Business Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Brisbane Airport 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Ideally positioned as the only accommodation available within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to the DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms are stylish and tastefully decorated, offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal. ... more   less 
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane

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