In April this year I booked into the Ibis Budget Brisbane Aiport for four nights. I read the reviews and knew what to expect. On the plus side, the room was clean, the bed was made up everyday and clean towels were put out for us everyday. BUT I booked my husband and myself to have breakfast there everyday. When we arrived at the Hotel we were informed that they werent doing breakfasts at that time because they were doing a refurb in the breakfast area. I had already paid for breakfast when I made the hotel booking. They said they will refund the money which they did by eftpos, which didnt go back into our account until the day we left, so we had to pay out again for breakfast on all four days, which was an added expense which we hadn't budgeted for. They had plenty of time to let us know about the refurb and organise a refund before we arrived. Not good communication. They also provided complimentary tea and coffee. Because of the breakfast area being out of action this was put into the guest laundry, BUT it was only available between the hours of 7am and 10pm, so if you arrived late or left early there was no hot drinks available. There were vending machines for water, cold drinks and food. This hotel was below budget, even the cheapest motels had tea making facilities in the rooms. I think they cut back too much. Breakfast will be available the first week of September. One other thing we had a downstairs room near the stairwell, but it was fairly quiet most of the time, it wasnt as noisy as I thought it would have been, so that is a plus.
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- Also Known As:
- Formule1 Brisbane Airport Hotel Brisbane