Having not ever used this means of transportation around the city, I was delighted with the ease of use. On one occasion, we boarded the wrong boat going the opposite direction that we wanted to go. The ticket taker on board realized this and stopped the boat from departing until we were safely off-board and on the side of the dock that we needed to be. It was a mistake on our part and the help saved us a significant amount of time. The boat was clean and very spacious.
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