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“Better than expected”

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Mantra Terrace Hotel
Ranked #54 of 168 Hotels in Brisbane
Reviewed December 6, 2013

Rooms are nicely appointed although small and prices reasonable. Staff are friendly and helpful. The bar that is part of the hotel is nice for a quiet drink with friends and the hotel is in walking distance to all the shopping. No views or anything really special just a good room at a good price. Only complaint is that if you arrive in your room and you are thirsty and just want to relax and not go down to the bar there are only two beers in the fridge. The good thing is the bar fridge prices are very reasonable.

  • Stayed: November 2013, traveled on business
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Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotel, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded December 11, 2013

Dear Chris H,

Thank you for taking the time to write a TripAdvisor review of your recent stay with us at Diamant Hotel Brisbane.

I am delighted that you enjoyed your stay and that found the team to be friendly and helpful. I agree that OBar & Restaurant is lovely for a quiet drink and the food is fabulous also. Thank you for your feedback regarding the variety in the mini bar, we will certainly follow this up.

Again, thank you for your time. We appreciate that you found Diamant Brisbane to be good value for money. We look forward to welcoming you back when you are next returning to Brisbane.

Warm regards
Tamara Carter
Front Office Manager

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667 - 673 of 866 reviews

Reviewed December 6, 2013

As a regular visitor to Brisbane and a unpleasant stay at my previous regular hotel, I searched and found Diamant Brisbane, I was a little unsure as what to expect but all my fears where put to rest as soon as I arrived. The Warm welcome and outstanding customer service was already making this hotel winner before I even seen the room. Once I parked in the Designated car park over the road which is just as easy as most hotel basement car parks only its across the road. I made way through the quiet funky hotel to my room which I will say is on the small side but has everything you need and of good quality. The bed was great and yes those mattress toppers everyone speaks of are fantastic! I ate breakfast both mornings at the onsite restaurant/café/bar which was faultless and served with a smile.

I have no hesitation what so ever in recommending this Hotel so much so I have already booked my return visit. Also Thanks to Leah for following up with the few minor issues I did experience.

  • Stayed: November 2013, traveled solo
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1  Thank Colegate85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotel, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded December 11, 2013

Dear Colegate85,

Thank you for choosing Diamant Hotel Brisbane and taking the time to write a TripAdvisor review of your experience.

I am delighted that you found the hotel so comfortable and the use of our designated car park so easy and convenient, as it is just diagonally across the road from the hotel. I have also passed on to the team your feedback regarding the service during your stay. We are very lucky to have a team who have such passion for providing our guests with outstanding service.

Thank you for choosing Diamant Hotel as your new home away from home when travelling to Brisbane. Don't forget that you can expect the same level of service and attention to details in all our 8Hotels properties around Australia and also in Bali, Fiji and Paris.

Warmest regards
Tamara Carter
Front Office Manager

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Reviewed December 1, 2013

this place is a little treasure we found, the staff are very friendly and helpful, they even gave us a free late checkout for our anniversary and a bottle of wine,,, its close to cbd and we found some great bars in spring hill,also has a bar nxt door good service and food, and a few doors down little cafe serves breakfast,,,,its all here and very quiet at night, i would definately return to this hotel, also close to central station....rooms are small but bed really comfy and all very clean, we also had a balcony.parking across road, all in all i found nothing negative about this hotel,,, very happy

  • Stayed: November 2013, traveled as a couple
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Thank barefoottourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded December 4, 2013

Dear barefoottourist,

Thank you for choosing Diamant Hotel for your recent trip to Brisbane to celebrate your anniversary. We greatly appreciate you taking the time to write such a positive review of your recent stay.

I agree that our location is excellent - close enough to the CBD, yet far enough away on lovely tree-lined Astor Terrace with now many choice options for bars and restaurants including O Bar and Restaurant directly next door.

I am delighted to hear you found our service team to be friendly and helpful - one of the traits we aim to instil in staff is one of a strong service culture and I am pleased to read it was delivered during your stay with us.

We look forward to welcoming you back to Diamant Brisbane - hopefully before your next anniversary. Again, thank you for your time and feedback, it is greatly appreciated.

Warmest Regards

Leah White
General Manager

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Reviewed December 1, 2013

As soon as i walked into the lobby the staff service was spot on! No details left out and even received some extra goodies for been a return customer!

The beds are fantastic to spend a night away from home on, and the lovely lady on the front desk Tamara made my hangover very easy to deal with! A beautiful smile goes a long way!

Super clean and very friendly staff!

Easy return choice.

Room Tip: Go for the suite!
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  • Stayed: November 2013, traveled with friends
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Thank darrenbaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded December 4, 2013

Dear DarrenBaber,

It was lovely to read your TripAdvisor review of your recent stay with us at Diamant Hotel Brisbane.

I have shared your review with the team who are thrilled that you enjoyed your stay and found the service team to be friendly and accommodating. One of the traits we aim to instil in the staff is one of providing the highest standard of service and I am extremely pleased to read it was delivered during your stay with us.

We always look forward to welcoming back and acknowledging our return guests to ensure they feel as welcome and comfortable as possible during their stay.

Again, we appreciate your review and look forward to welcoming you back to Diamant Hotel when you next choose to visit Brisbane.

Warm regards
Leah White
General Manager

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Reviewed November 30, 2013

Spent 4 days for business recently. The room I had was a decent size but I have stayed here before and some of them are quite small. The bed is extremely comfortable and the bathroom shower area very good. Very clean, good location although on fringe of CBD and for the price one of the best in Brisbane. Staff are excellent and the bar/cafe in the building again very good.

When I travel the most important things for me are the location, sleep quality and cleanliness. This hotel is very good on all of those fronts. There is no pool or gym in the building. You have access to these facilities but need to go to those places.

The only negative I could raise is the design of the wardrobe where you can't open the doors fully because of the bed. Makes it a real pain to hang close or get the iron board in and out.

Room Tip: Ask for a room facing the street. They are much bigger. This is based on the fact I stayed on the 7...
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  • Stayed: November 2013, traveled on business
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Thank P2M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded December 4, 2013

Dear P2M,

Thank you for choosing Diamant Brisbane and taking the time to write a TripAdvisor review.

I am delighted to read that you enjoyed your recent stay with us and that you found many aspects of the hotel to your liking. I too agree that the beds are extremely comfortable. This is due in part to the wonderful bed toppers on all our beds, its like sleeping on a cloud! In addition our bathrooms are wonderfully luxurious with the rainwater showerheads and Romy amenities.

Indeed, we are very lucky with our location in Spring Hill, as both Brisbane CBD and Fortitude Valley are within easy distance from the hotel.

Thank you again for taking the time to review the hotel. We look forward to welcoming you back to Diamant Hotel when you next visit Brisbane, Please feel free to contact us directly for our next stay as we always offer the best rates and deals direct.

Warmest Regards

Leah White
General Manager

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Reviewed November 27, 2013

I have stayed here several times. The hotel is perfectly positioned in walking distance of either the CBD or The Valley. The team who run the place are friendly. Car parking is almost directly over the from the hotel. Rooms are well appointed if a little small. Really great place for a quick stay.

Stayed: November 2013, traveled as a couple
Thank MHJ1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotel, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded November 30, 2013

Dear TheLodgeQld,

I was delighted to read your review of Diamant Brisbane.

It is always lovely to welcome back our return guests to the hotel and I am delighted that you have found the team to be consistently friendly and helpful. I am thrilled that you have made Diamant Brisbane your home away from home when visiting Brisbane!

Don't forget, we have 8Hotels properties around Australia and you can expect the same friendly and personalized service situated in great locations around Australia.

We look forward to welcoming you back when you next visit Brisbane.

Warmest regards
Tamara Carter
Front Office Manager

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Reviewed November 23, 2013

Small rooms but very nicely appointed and stylish. however there is no parking at the hotel, instead you get a voucher for the parking station across the road which seems OK except you only get one, which you need for overnight parking. I had to met people for dinner, therefore I had to park in the street at first, which was crowded, the nearest spot was a good 5 minutes walk up the road. Although that's not so bad had it been raining it wouldn't have been amusing. The cafe at the bottom of the hotel is excellent.

  • Stayed: November 2013, traveled on business
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Thank JNM2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotel, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded November 30, 2013

Dear Biblo47,

Thank you for taking the time to post a review on TripAdvisor of your recent Diamant Brisbane stay.

I am very pleased that you found the rooms so comfortable and stylish. Thank you for your feedback regarding the parking at the hotel. I am sure you will agree that parking in Brisbane can be challenging and expensive, which is why we use the nearby Secure Carpark, in order to provide our guests with safe and easily accessible overnight parking at a reduced rate.

Again, I greatly appreciate your time. We look forward to welcoming you back to Diamant Hotel when you next visit Brisbane.

Warm regards
Tamara Carter
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Brisbane
#39 Romantic Hotel in Brisbane
#50 Luxury Hotel in Brisbane
Price Range: $67 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Next time you're looking for a Brisbane hotel, stay in a hotel room or studio suite at Mantra Terrace Hotel. With modern comfort and the very latest in facilities such as WiFi (fees apply) and iPod dock in every room. Experience world-class service mingled with those little things that mean a lot like complimentary newspapers and Fitness First gym passes as well as hair straighteners. You'll love the O Bar and Restaurant conveniently situated onsite and open Monday to Friday for breakfast, lunch and dinner. It is also open on Saturday and Sunday for breakfast. Room service is also available. Visit the Valley to listen to great live music or a little fun and funky shopping. Fortitude Valley is just a pleasant stroll away and is home to some of Brisbane's coolest bars, al frescos and restaurants. With Central Station practically on your doorstep and the airport only 13 km away, you're never far from anything when you stay at Mantra Terrace Hotel. ... more   less 
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane

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