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“Been trying to get in here for a while - Wasn't disappointed!!”

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Mantra Terrace Hotel
Ranked #48 of 157 Hotels in Brisbane
ACT
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Been trying to get in here for a while - Wasn't disappointed!!”
Reviewed April 1, 2013

I had heard good things about the 8Hotels brand. I travel frequently with work and Brisbane in particular. Over a number of visits I have tried, but failed, to get a room. I managed to get one this time round in March 2013.
I was very impressed with the hotel on all levels. Great customer service with a smile!
Whilst smaller than other rooms I have used, the quality of the furniture and finish to the rooms was superb.
Cleanliness wasn't in question.
The bed was amongst the most comfortable I have slept on.
I wish I could have stayed longer and have already recommended it to colleagues. Fitness facilities are off site but excellent.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarlJ16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this review, April 6, 2013
Dear CarlJ16,

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us.

I am delighted that we were able to accommodate you for this stay and that we were able to impress you, not only with our guest service, but also with the facilities on offer at Diamant Brisbane. I agree that the beds are wonderful, like sleeping on a cloud.

Please contact me directly should you need any assistance with making future reservations, not only at Diamant Brisbane but at any of our wonderful 8Hotels properties. You will find that commitment to guest service paired with wonderful facilities such as complimentary internet are available in all our lovely properties.

We look forward to welcoming you back!

Kind regards
Tamara Carter
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Sydney, Australia
1 review
Reviewed March 17, 2013

What a Great hotel! We found a cheap deal online for 2 nights and weren't to sure what it would be like considering the price we paid. We were very pleasantly suprised when we arrived. The Hotel is very clean and modern. We stayed in a standard room which was prefect. The room was very clean and comfortable. Staff were very friendly and helpful.
We had breakfast both mornings at O Bar. Food and staff were great! The hash brown were amazing!! It's only a short walk to shops and other restaurants, we were happy with its location, also easy to get taxi's from, hotel staff were more then happy to call us a taxi.
Would stay again!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this review, March 18, 2013
Dear Erin,

Thank you for posting a TripAdvisor review regarding your recent stay at Diamant Brisbane.

I am delighted that we were able to exceed your expectations during your stay. I have passed your wonderful feedback on to the team who are all thrilled that you enjoyed your stay and that they have been able to provide you with friendly and helpful service.

You are right that the hash browns at breakfast in OBar & Restaurant are very tasty. You should definitely try something with the hollandaise sauce next time!

I am delighted that we ticked a lot of boxes for you; location, service and value for money. We look forward to welcoming you back to Diamant Hotel when you next visit Brisbane.

Warm Regards
Tamara Carter
Front Office Manager
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Sydney, Australia
Level Contributor
5 reviews
Reviewed March 17, 2013

I'll be looking out for hotels in this chain for future trips - the staff were warm and helpful and room was comfortable and well-appointed. Small touches made the stay a pleasure. Room was small but the bed and linen were high quality. Friendly staff at OBar downstairs made a wonderful morning coffee.

Only downside was a 5-10 minute walk to the city centre but staff are more than happy to organise a taxi for you or offer directions.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonestown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this review, March 18, 2013
Dear Jonestown,

Thank you for taking time to write a TripAdvisor review regarding your recent stay at Diamant Hotel Brisbane.

We are delighted that we have been able to introduce you to 8Hotels. I am sure that when you stay in our sister properties around Australia and Bali, Paris and Fiji, you will find the service as warm and helpful, and the rooms as comfortable as you found at Diamant Brisbane. Most of the little touches you loved about Diamant Brisbane are in most of our properties.

I agree that the OBar team make a fabulous coffee and have passed your feedback on to the all the team.

Thank you for choosing Diamant Brisbane and posting this review. Please feel free to contact us for future reservations, not only at Diamant Brisbane but in any of our hotels in Australia, Bali, Paris and Fiji.

Warm Regards
Tamara Carter
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed March 11, 2013

Service exceeded all expectations. I love walking into a hotel and check in not only being quick, but also being charmed and welcomed by the staff that serve you. This was my experience!

I made my way to my room (the hotel smells amazing, reminded me of visiting my beauty salon!) where I found my bed. Wow. What a bed! I slept better than I do at home. Location is great. Staff were just so helpful and friendly. Thanks guys!

Safe to say I've finally found my regular hotel for when I travel to Brisbane. Also keen to look up the other locations... Any excuse to go to Paris will do!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amandaism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this review, March 13, 2013
Dear Amanda

I am so pleased to hear that we have managed to not just meet but exceed your expectations on your visit to Diamant Brisbane. I have shared your lovely review with all the staff members and they are very pleased that their dedication to our service culture has been recognised.
Amanda, please free to contact me directly if you need any help with your future reservations not just at Diamant but any of our lovely properties across growing 8 Hotels selection. You will find the same dedication and service culture in all of them paired with lots of other benefits rare to find these days such as complimentary internet, access to Fitness First Centres and most comfortable beds ever.

We are all looking forward to welcoming you back to 8!

Warmest Regards
Branka Indic
General Manager
Diamant Hotel Brisbane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
120 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 11, 2013

What a great place! It's part of a chain that I know always look for. The chain is all about small but excellent rooms. They have cut down on space but nothing else - and this hotel in Brisbane is true to their plan.

While the room is on the small side - the bed is wonderful with it's feathertop, choice of pillows and high quality sheets.

THe bathroom products are great and the show pressure is excellent.

Even the tea and coffee provided is great - a selection of T2 and coffee bags! The room we had also has a small balcony.

The only down side to this hotel is the location - Brisbane has some hills so even though the city is a short walk away it does mean that you walk up and down hills. This hotel does not also have many eating options in close proximity. The restuarnt attached to the hotel was wodnerful for breakfast.

The hotel also has other services such as free gym passes and a deal with a private car service (great service and rates)

The staff at the hotel were so friendly and accomidating - anything we asked was answered quickly and correctly. They always smiled - even when you come in at 2am!

I have stayed at this hotel 3 times now and I'll continue to come back, and use others in the chain

Room Tip: Some of the rooms are very close to the elevator - if you're a light sleeper mention this at res...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marika V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this review, March 11, 2013
Dear Marika

I am so glad to hear that we have managed to meet and exceed your expectations again! Thank you for loyalty not just to Diamant but the group as well. Much appreciated!!

There is couple of very good short cuts to the City Centre from our Diamant on Astor, please feel free to enquire about this at the reception next time and our friendly boys and girls will have the directions printed for you in no time at all. I believe with this we will be able to address the only down side you have mentioned in your review and make your next stay with us even more enjoyable!

Thank you for your time Marika and we are all looking forward to welcoming you back to our little gem on Astor Terrace!

Warmest Regards
Branka Indic
General Manager
Diamant Hotel Brisbane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
140 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 4, 2013

Great location in spring Hill, just a 5 minute way into the cry, Eagle street pier, the rooms are small but the bed is very comfortable and the linen is very nice, high quality sleep. The restaurant has a small outside area and bar attached, worth the stay.

Room Tip: Ask for the 5th floor
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this review, March 8, 2013
Dear Lee H,

Thank you for choosing Diamant Hotel Brisbane and posting a review on TripAdvisor.

I was very pleased that you enjoyed your stay with us and found the beds so comfortable. I completely agree that the beds here at Diamant Hotel Brisbane are amazing! We are becoming quite well known for our wonderful beds and this is due in part to the extra comfortable mattress toppers we have on all the beds.

Thank you again for your lovely review. We look forward to welcoming you back to Diamant Brisbane when you next visit.

Kind regards
Tamara Carter
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 3, 2013

Okay so the rooms aren't huge , but the king size bed in the premier suite is large . The breakfast was awesome and attentive staff . No probs checking in earlier too , that's always a bonus , if the rooms ready then may as well get people in to allay reception of a mad rush at 2pm . Late checkout included good idea , no line ups either . The bar is pretty busy on a Saturday evening , perhaps keep it open a bit later then 9pm for those returning from dinner in need of a night cap . Overall good , staff helpful and no hiccups .

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisemare72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this review, March 8, 2013
Dear Lismare72,

Thank you for posting a review on TripAdvisor regarding your recent stay at Diamant Brisbane,

I am delighted that we were able to check you into your room when you arrived early. It always helps to advise us of your arrival time so that our team can do all possible to assist with an early check-in.

We are thrilled that you enjoyed your stay with us and look forward to welcoming you back to Diamant Hotel when you are next in Brisbane.

Kind regards
Tamara Carter
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Terrace Hotel

Property: Mantra Terrace Hotel
Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Brisbane
#38 Romantic Hotel in Brisbane
#45 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Next time you're looking for a Brisbane hotel, stay in a hotel room or studio suite at Mantra Terrace Hotel. With modern comfort and the very latest in facilities such as WiFi (fees apply) and iPod dock in every room. Experience world-class service mingled with those little things that mean a lot like complimentary newspapers and Fitness First gym passes as well as hair straighteners. You'll love the O Bar and Restaurant conveniently situated onsite and open Monday to Friday for breakfast, lunch and dinner. It is also open on Saturday and Sunday for breakfast. Room service is also available. Visit the Valley to listen to great live music or a little fun and funky shopping. Fortitude Valley is just a pleasant stroll away and is home to some of Brisbane's coolest bars, al frescos and restaurants. With Central Station practically on your doorstep and the airport only 13 km away, you're never far from anything when you stay at Mantra Terrace Hotel. ... more   less 
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane

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