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“Stunning!”

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Mantra Terrace Hotel
Ranked #54 of 169 Hotels in Brisbane
Reviewed August 12, 2012 via mobile

Stayed here for one night and we absolutely loved it.

The rooms are fresh, clean, sleek and even come with a little balcony. And OMG that bed was probably one of the comfiest beds EVER !

Well equipped and only a 10-15min walk to the Valley. The smell of the essential oils when you walk into reception are beautiful. Staff are lovely and there's even a little bar downstairs :-)

Would def recommend and stay here again! Thankyou!

  • Stayed: August 2012
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Thank louds-davo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded August 13, 2012

Dear Traveller,

Thank you for taking the time to review your experience at Diamant Hotel Brisbane on TripAdvisor.

We are delighted that you enjoyed your stay with us, and look forward to welcoming you back when you next stay. I agree, the beds are extremely comfortable - like sleeping on a cloud! We are very pleased that you like the little touches, such as the smell of essential oils when you enter the hotel and the Juliette balconies in our Premier Rooms.

Thank you again for your time and this lovely review.

Kind regards

Tamara Carter
Front Office Manager

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851 - 857 of 930 reviews

Reviewed August 9, 2012

We booked 1 night for our stay and the beds are the most comfortable ever, the staff were great and the food at the restaurant was very good we had both Breakfast and a few early evening starters before we ventured out.
The Hotel is in a good location, the rooms are small but everything you need is in them, no need to have a larger room when the beds are so comfortable and the service was friendly and accommodating.
I would book again and the 3 parties that I was with had a great night away also.

Room Tip: PREMIER Room or the Diamant suite if you like larger rooms. The Arancini balls & breakfast are...
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  • Stayed: May 2012, traveled with friends
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Thank lovetravelno9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded August 13, 2012

Dear Traveller,

Thank you for choosing Diamant Hotel Brisbane and writing a review of your recent stay on TripAdvisor. We greatly appreciate the feedback.

We are delighted that you and your friends enjoyed your stay at the hotel, in particular the beds. It is like sleeping on a cloud! We are thrilled that you found our rooms comfortable, the team friendly and the food tasty.

Again, thank you for the feedback. We look forward to welcoming you back to Diamant Hotel Brisbane on your next visit.

Kind regards

Tamara Carter
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2012

This is my favourite place to stay in Brisbane. As a single traveller for work its not often you find somewhere that feels so comfortable and welcoming. Its small enough to feel really safe, the facilities are clean and relatively new. Staff are welcoming and friendly, they respond to requests with ease and no fuss. The bed is comfortable and guarantees a good nights sleep, with no strange bed syndrome on night one. As a female travelling alone I feel very safe and the restaurant downstairs offers a really nice meal (especially breakfast) and I don't feel like a looser eating alone here

Room Tip: Avoid front rooms as street noise can be intrusive when there are large events in town
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  • Stayed: August 2012, traveled on business
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Thank Lori L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded August 6, 2012

Dear Lori L,

Thank you for taking the time to write a review regarding your recent stay at Diamant Hotel Brisbane.

I was delighted to read that you consider Diamant Hotel Brisbane your favourite Brisbane accommodation and that you find the team so warm and welcoming. We are particularly proud of our beds due the cloud like mattress-toppers to make your sleep so comfortable.

Again, thank you for taking the time to comment on your recent stay. We truly appreciate all feedback to assist us to improve the quality of service at Diamant Hotel Brisbane.

Kind regards
Tamara Carter
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

I recently stayed a few nights at the Diamant. Room was small but very clean and tidy and good bathroom. I would have said the room was comfortable, but the aircon turned off each afternoon, once the outside temp dropped below 18 degrees C. Apparently to help cut carbon .... There were 2 problems with this. Firstly when you only have one opening you cannot create a breeze to cool the room regardless of the outside temp. There was no fan in the room (or one offered when I rang reception). Secondly it was quite noisy with the door(onto the tiny patio) open all night. In fact both nights I closed the door and cooked as the rubbish trucks and street sweepers woke me up several times.
This hotel was quite comfortable and well located, except for the aircon. I would happily stay here if it was above 18 degrees or they had fans. The restaurant served good meals at reasonable prices. The staff were all friendly and willing to help(except when saving the environment).

Room Tip: Ask for a fan, if it is less than 18 degrees at night. Don't bring two suitcases into a twin roo...
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  • Stayed: July 2012, traveled on business
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Thank AlwaysonHolidayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded July 31, 2012

Dear Traveller,

Thank you for taking the time to post a review regarding your recent stay at Diamant Hotel Brisbane. We appreciate the feedback so that we can continue to improve our facilities and services.

Thank you for bringing to my attention your issues with the air conditioning. The air conditioning units in the rooms are designed to be environmentally friendly and to heat or cool depending on your requirements and the temperature in the area. I apologise that the use of the units was not explained properly when you last stayed. When you next choose to join us at Diamant Hotel Brisbane, we would be delighted to assist with this.

Thank you again for your feedback. It is always very much appreciated.

Kind regards
Tamara Carter
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2012

My boyfriend and I stayed here on a Thursday and Friday night in mid June 2012. We are from Brisbane but living away at the moment. We were booking accommodation a bit last minute and didn't realise that there was a Lady Gaga concert on in Brisbane on the Thursday night so most hotels were booked out or really expensive. We chose the hotel for it's price, stars and convenient, walking distance location to the city and the valley.

First impressions of the hotel as we drove up was good. The stylish bar and restaurant out the front was lively and welcoming. Check in was good. We had a young guy attend to us who was very professional. We booked the standard room but received a complimentary upgrade which was nice. We had a hire car with us and were provided parking in a nearby secure lot. As we were going in and out a far bit we were given a swipy card.

The room was very small with a little balcony. But considering we were only really in the hotel room to sleep the size was fine. We LOVED the bed!!! It did say what type of bed it was next to it but we both forgot to jott it down. It was king size and felt like sleeping on a cloud! Bathroom was clean and modern. Really like the waterfall style shower head. It was the attention to fit outs and furnishings like the shower and bed that really made the room exceptional.

We were headed to a wedding on the Saturday morning and asked for a slightly later check out which we were given at no extra charge. All in all really friendly accommodating staff, the best bed ever and a great location. I was raving to friends whilst we were there about the bed and definitely recommend this hotel.

  • Stayed: June 2012, traveled as a couple
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Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded July 29, 2012

Good morning Melanie,

Thank you so much taking the time to post a review on Tripadvisor in regards to your recent stay at Diamant Hotel Brisbane and providing us with such a great feedback.

We are delighted to read that you enjoyed your stay with us, and we certainly hope to welcome you back again in the near future. Yes, we are slowly becoming famous for our beds and this is due to the extra comfortable mattress toppers we have on all the beds on top of holding manufacturing rights for the actual beds that were specifically designed with comfort and back support in mind! We can certainly organise and help you with the purchase of both when and if you ever need it for your home.

Again, thank you for your time and please don’t hesitate to contact me directly, or any member of our team, should you need any help with your future reservations not just at Diamant Brisbane but any one of our 8 Hotels throughout Australia, Bali or Paris.

Kind regards
Tamara Carter
Front Office Manager

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Reviewed July 21, 2012

We stayed at the Diamant in Spring Hill for a weekend in July 2012, and had a brilliant experience.
I came down for a job interview, and secured the role.
The staff at the hotel were fabulous, sending up free champagne, giving me free internet access and generally celebrating with me.
Nothing was too much trouble for the lovely folk at the front desk - service delivered with a smile and genuine warmth.
The room is neat and has all the creature comforts, including absolutely blissful doona and pillows - I am going to get some for home!

  • Stayed: July 2012, traveled as a couple
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Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, General Manager at Mantra Terrace Hotel, responded to this reviewResponded July 31, 2012

Dear Cindy,

Thank you for taking the time to post a review on TripAdvisor regarding your recent stay at Diamant Hotel Brisbane.

Congratulations on your interview! We are delighted that we were able be a part of your celebrations. We were very pleased that you found the beds so comfortable. We feel that a comfortable sleep is among most important parts of a hotel stay and we get regular feedback regarding the hotel beds. If you would like any information regarding the bedding used at Diamant Hotel Brisbane, we would be delighted to forward this on to you.

Thank you again for taking the time to review Diamant Hotel Brisbane. Please feel free to contact us when you are next visiting Brisbane.

Kind regards
Tamara Carter
Front Office Manager

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Reviewed July 20, 2012

upon discovering that our suite had been used for a staff training exercise two days previously and had not been cleaned,we were then advised that no other rooms were available.
the understaffed front desk tidied up but frankly the stay was ruined.
having brought this to the attention of senior management we were offered another stay with free parking and a 10 percent discount.Insulting in the first instance in allowing us into a filthy room and speechless over the attempt at redemption.

Stayed: April 2012, traveled as a couple
1  Thank ANDYMMaleny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiamantHotelBrisbane, Front Office Manager at Mantra Terrace Hotel, responded to this reviewResponded July 31, 2012

Dear Mr Maleny,

Thank you for taking the time to write a review on Tripadvisor. Your feedback is greatly appreciated as we use it to improve our facilities and service.

I regret that we did not manage to meet your expectations on this occasion. We wish you all the best on your future travels.

Kind regards
Tamara Carter
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Terrace Hotel

Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Diamant Hotel Brisbane)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Brisbane
#39 Romantic Hotel in Brisbane
#49 Luxury Hotel in Brisbane
Price Range: $61 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Terrace Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Next time you’re looking for a Brisbane hotel, stay in a Hotel Room or Studio Suite at Mantra Terrace Hotel. With modern comfort and the very latest in facilities such as WiFi (fees apply) and iPod dock in every room. Experience genuine and friendly service mingled with those little things that mean a lot like complimentary newspapers. The O Bar & Restaurant is your perfect convenient dining option. Serving fresh, seasonally inspired dishes it is the ideal dining choice when staying at Mantra Terrace Hotel. Come in and enjoy the seasonally adapted mouthwatering menu dishes on offer. Visit the Valley to listen to great live music or a little fun and funky shopping. Fortitude Valley is just a pleasant stroll away and is home to some of Brisbane’s coolest bars, al frescos and restaurants. With Central Station practically on your doorstep and the airport only 13 km away, you’re never far from anything when you stay at Mantra Terrace Hotel. ... more   less 
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Also Known As:
Diamant Hotel Brisbane - By 8 Brisbane
Portal Hotel Brisbane

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