The apartment was ok but the decor was a bit dated and in need of some serious upgrade. The seats on the balcony were broken and unusable but the apartment was in a good location (10 mins walk to the city) and parking is available. I had heard good things about these apartments but my experience was quite the opposite.
I accidentally left some clothes in the washing machine and phoned the manager immediately on my departure to reach the answering machine. The lady eventually got back to me and said she found them ... I offered to pay for express postage but she refused to accept the money saying: 'they will send it & i would have to pay for it at my end'. That was good so long as I got the items.
I waited a over a month and still had not received the parcel. I phoned the manager back and got the answering machine again leaving a polite message to indicate I had not received my parcel. Needless to say she did not get back to me. I waited a few days and tried again to eventually get through to her and was scolded: 'you keep phoning and I am about to get married - I will post it tomorrow' she then slammed the phone down on me.
I have not received my clothes and am doubtful if I will. Her attitude ruined the whole experience and i would recommend staying somewhere where your business is welcome. Reading through past trip advisor post I am not the only one who has received this service.
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