While the staff is lovely, they change their minds on what they tell you. Be very clear what you want in this hotel/service apartment. -- and what they will charge you, for they changed their minds - mid stay for us. When we checked in, the apartment was terrible. The only seating was a very low couch, no lounge chairs. In addition, the chairs to the table were peeling and came off on our clothing. After four days, we were allowed to move ourselves to another apartment. It is lovely and we have had no complaints. It had two bathrooms one containing the laundry but a handicapped inaccessible tub. The other bathroom had a shower. We were told both would be available to us no problem, no extra cost. After five weeks, I asked that the shower be scrubbed as mold was beginning to grow. I then received a call from front management that I would be charged for both bathrooms, though I was assured when I moved in, there was not an extra charge. Apparently they don't like comments on their cleanliness at the apartments.
it still remains a nice place with a nice location but be very clear what responsibilities are in relationship to the room arrangements. I check every week to make sure I am not being charged for the second bedroom that is in the apartment since we are here for an extended stay- seven weeks can be a big surprise if you do not know the charges.
- Official Description (provided by the hotel):
- Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Oaks Aurora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Oaks Aurora Brisbane