We didn't enjoy the accommodation experience very much at all.....
We stayed for three nights this week
The good = Tim the young man on reception who made checking in effortless and always had a smile for us when we were passing through, top work mate!
= Fabulous location!! So very close to queen street mall and eagle street pier/restaurants
= fantastic view of the story bridge, our view was not quite as good as some others but still lovely.
Not so good
- Cleanliness of rooms, they really need to pull it up a notch of two
For example vacuum behind furniture & into corners, clean mould/shower scum from edges and clean marks or doors/high traffic areas in rooms.... I do realize housekeepers work very hard and a lot is expected of them, but I even made bed and did dishes etc each day to make thier job easier so they might have time to clean shower properly, but no luck :(
Please make beds with proper bedspreads or duvets, I don't want to see the stains all over the duvet inner!! I was not impressed the next day when I seen all the old stains, but too late we had already slept in the bed, so no point getting bedding changed now.
- front desk staff, try smiling or saying hello when your guests work past!!!
Unsure whether we would return ...
Please note service from Tim was more than excellent, but below average for other staff.
Average from girl who checked us out, although she didn't even ask if we were happy with accommodation or whether we enjoyed our stay!
- Official Description (provided by the hotel):
- Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more less
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- Also Known As:
- Oaks Aurora Brisbane