I stay in Brisbane regulary for work and leisure and have had many excellent stays here however the last two were so bad I have decided not to go back. Firstly I arrived at 1.30pm after a long trip ( and am currently 7 months pregnant) to be told the room was not ready and they didn't know when it would be available. I requested a call when it was ready but didnt receive one. Secondly the apartment was not cleaned the whole time I was there ( 4 nights) . Staff must have come in daily as the towels were replaced but nothing else was done. No replacement of toilet paper, no dishes done, no washing powder replaced so I could at least do them myself, no rubbish collected, no beds made. Such a disappointing change to previous visits .
- Official Description (provided by the hotel):
- Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more less
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- Also Known As:
- Oaks Aurora Brisbane