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“Just what we were after!”
Review of Oaks Aurora

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Oaks Aurora
Ranked #72 of 168 Hotels in Brisbane
Reviewed April 8, 2012

A group of 5 of us stayed at the Oaks in a 2 bedroom for 3 nights in late February for Soundwave. We arrived late in the afternoon and were able to check straight into our room. Basically the only issue we had during our stay was noticeable as soon as we opened the door. The carpet had been cleaned earlier in the day and wasn't dry and left the room with a funny smell. However, we talked to the front desk staff (Tim and another woman whose name I didn't catch) on our way to get dinner and they said they would check out the problem and would happily change our room for the night if we wanted. However, they turned up the AC for a little over an hour and everything was nearly dry by the time we went to bed. The rest of our stay was perfect, the room provided plenty of space even with 5 of us and the front desk were always friendly and quick to help. There was a 7/11 and coffee shop downstairs plus a several supermarkets, cafes and restaurants no more than 10 minutes away in Queen Street mall. Considering the handiness of the Oaks location not only within the CBD but to the showgrounds for Soundwave (it was at most a 15 minutes walk) and the level of service during our stay, we would not hesitate to stay again!

  • Stayed: February 2012, traveled with friends
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3  Thank rekah21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded April 10, 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora. It is wonderful to know that we were able to play a part in making your holiday a memorable and enjoyable one and I shall pass your feedback on to the staff. Please do stay again next time you are in the area – we look forward to welcoming you back again.

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571 - 577 of 650 reviews

Reviewed April 4, 2012

While planning our big trip around east coast Australia, Brisbane seemed to be the most expensive of all the places we would be visiting. Oaks offered several properties in good locations and we went for Aurora based on majority of reviews. We were met by a local in the parking area which was really helpful as I have to agree, signage is a problem. However, we were allowed to leave the car parked for free for a short while and offload luggage before returning it to Thrifty nearby. Reception staff were great, helpful and friendly and the Scottish girl (sorry we didn't get your name!) really gave some good advice on bars etc. our room was absolutely gorgeous, the views were so good we didn't bother to go on the Wheel!! Separate bedroom with great mirrors, full kitchen, spacious lounge area and amazing balcony space where I could have a smoke. The apartment was so clean it looked brand new, and everything was fully serviced and replenished daily. The location was perfect and we walked the city several times, the walkway along the river was great and just 2mins away. I live the other side of the world so unlikely I will be back soon but would go in a flash if I could. Got a good deal by the way by joining oaks members rewards, they gave me 30 per cent off my first booking!,

Room Tip: Join oaks rewards before booking
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  • Stayed: March 2012, traveled as a couple
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1  Thank Alibabe007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded April 9, 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora.

It is wonderful to know that we were able to play a part in making your overseas holiday a memorable and enjoyable one. We are pleased that you found our apartments spacious and enjoyed the views of Brisbane. We will be sure to pass on your positive feedback to our Hotel Manager.

We look forward to welcoming you back again next time you are visiting Australia.

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Reviewed March 28, 2012

What more could you want for a family of four. For less than the price of hotel rooms we had a clean modern 2 bedroom self contained air conditioned apartment with all the conveniences in the heart of the city close to restaurants, the Queen Street Mall, a supernarket down the road and a liquor store just next door. The large balcony was a bonus and really opened up the apartment to the wonderful views of the city (and beyond) with its river and the magnificent Story Bridge centre stage. We'll be back with out a doubt.

Room Tip: Ask for a room on the upper levels with river views. You cant beat it.
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  • Stayed: March 2012, traveled with family
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1  Thank fj787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded April 3, 2012

Thank you for taking the time to comment on your recent experience at Oaks Aurora.

It is wonderful to read that we were able to play a part in making your family holiday to Brisbane a memorable and enjoyable one. We are pleased you were happy with the apartment and enjoyed the wonderful views of Brisbane.

I shall pass your feedback on to the staff and we look forward to welcoming you back again in the future.

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Reviewed February 28, 2012

Apart from being a little tricky to find you cannot fault this accomodation.
For the price of a CBD hotel room you get a 2 bed appartment with all the comforts of home - washing machine, dishwasher, cooking facilities, living room and even a spacious balcony - in my case on the 22nd floor.
For those looking for restaurants, there are plenty just across the road but nothing in at this accomodation which is in a tall private residential tower. There's a handy 7Eleven store by the ground floor entrance for basics.
There is private parking at the usual AS$20-25 per day.

  • Stayed: February 2012, traveled on business
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1  Thank Ameglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded March 1, 2012

Thank you for taking the time to comment on your recent stay at Oaks Aurora. We pride ourselves on provide top value for money accommodation, and are delighted to hear that you enjoyed our facilities.

We look forward to welcoming you back again soon!

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Reviewed February 24, 2012

We checked into Oaks Aurora on the 10th Feb 2012 on a 'special' (stay 3 nights pay 2). When checking into the hotel you have to park around the back on Rich Lane and buzz reception to let you in. Reception staff were all very friendly and explained everything well including parking. There is a $150 holding fee with this hotel which is taken on check-in. Parking is also expensive ($20/night) however if you wanted to park in the city it'll cost you that anyway.

We stayed in room 359 which was on the 35th floor. We got great views of the bridge and city. The room was great, however the only problem was there is only 1 bathroom in this 2 bedroom apartment, the apartment itself was quite pokey overall.

To our surprise we got room service everyday which was great. I've stayed in other hotels which change towels and that's about it. However this lady was amazing! She cleaned up from our rather messy Saturday night, washed all our dishes, took our rubbish out, changed all our towels, topped up our shower supplies and was out in 10mins! I did tell her she didn't have to, but she insisted lol

Overall fantastic stay in a modern hotel which is only a short walk to everything Brisbane has to offer.

  • Stayed: February 2012, traveled with friends
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2  Thank Shaun D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded February 26, 2012

We are so pleased to read about your recent stay with us at Oaks Aurora. Oaks prides itself on customer service and satisfaction, so it was very pleasing to hear that you enjoyed your stay with us.

We look forward to seeing you again soon at one of our Oaks Hotels & Resorts establishments!

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Reviewed February 23, 2012

I've now stayed at the Oaks Aurora twice and it will continue to do so.
Both times I've been allocated an apartment on a high floor with stunning views. I love the large apartments and being able to stand on the balcony and take it all in and importantly get fresh air!
The beds have always been comfortable and the showers have excellent water pressure.
The location is good, close to Riverside restaurant precinct and great for a morning walk along the boardwalk. There is a 7 Eleven downstairs and a well socked bottleshop.
I've not had the need to use the washer/dryer but I imagine this would be handy for a longer stay.

Room Tip: Ask for a room on the higher levels with river views
See more room tips
  • Stayed: January 2012, traveled on business
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Thank JpoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded February 26, 2012

Thank you for your feedback on Oaks Aurora. We are very glad that you enjoyed your stay with us and hope you can make it back to enjoy our views and fresh air again soon!

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Reviewed February 13, 2012

Arriving at the hotel late at night didnt really do it justice for the views that were available. We were given a room on 51st floor with 2 bedrooms but only one bathroom which was a little inconvienient. The receptionists were generally very helpful with the exception of a couple of them, however this was fine. The hotel is very central and has some good bars and restuarants nearby as well as a 24 hour shop.
For the views and the cleanliness I would definately stay again if back in Brisbane.

  • Stayed: January 2012, traveled as a couple
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Thank Adrian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Aurora, responded to this reviewResponded February 14, 2012

Thank you very much for your review of Oaks Aurora. We appreciate your positive comments and happy to read that you would stay with us again.

Next time you are in Brisbane, we look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Aurora

Address: 420 Queen St, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
#64 Luxury Hotel in Brisbane
Price Range: $109 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 
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Also Known As:
Oaks Aurora Brisbane

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