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“Activities Great - Staff Need Improvement” 3 of 5 bubbles
Review of Riverlife Adventure Centre

Riverlife Adventure Centre
Book In Advance
More Info
$34.92*
and up
Brisbane Kayak Tour
Certificate of Excellence
More attraction details
Attraction details
Owner description: Get down to the river and experience Brisbane from a different angle. At Riverlife, we offer a range of exhilarating soft adventure and recreation activities and Aboriginal cultural experiences on the banks of the Brisbane River. Furthermore Riverlife offers unique riverfront venues for any occasion including weddings, engagement parties, corporate functions and events, product launches, bucks and hen’s nights, Christmas parties and team building.
Useful Information: Activities for older children, Activities for young children, Bathroom facilities, Lockers / storage, Wheelchair access
Brisbane, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Activities Great - Staff Need Improvement”
3 of 5 bubbles Reviewed February 17, 2013

I experienced the night kayak along the Brisbane river with a group of friends, we didn't book the bbq.

We arrived 20 minutes prior to 7pm and were greeted by a young woman who had an aversion to smiling and enthusiasm. We completed the paperwork and paid an extra $2.00 insurance as well as a few dollars for the locker hire.

We took off our shoes and stood around the reception area as we were not directed as to where we should wait for the adventure to begin. A few people asked our group if we knew where to wait and we decided the seating at the front would be ideal.

The briefing at the beginning of the adventure involved a few seconds of demonstrating how to use your oar and what to do if you fall out of your kayak. This briefing was cheerful and quick. As a few of us had never kayaked before, we expected to receive further instruction in the water if required.

This was not the case. The female guide told a few of us to "catch up" with the rest of the group as we were obviously well behind- being new to kayaking I was expecting further instruction from her. One person from our group asked her for help regarding how to hold the paddle, how deep to put it into the water and the correct motion. She asked him to show her how he was paddling, to which the guide replied "that looks right" before speeding off well ahead of us, as we were left struggling in the dark.

One of the new male guides was great and he stayed with us throughout the rest of the night assuring us that we were doing okay.

We all thoroughly enjoyed the activity, but felt discouraged from returning due to the solemn welcome by the receptionist and the "can't be bothered attitude" of the female guide. Being received with positive enthusiasm and a cheerful attitude, is a huge attribute to any company. People from our group spoke to several other people after the kayak was other, and they too felt there should have been more instruction for people who had never kayaked before. A few of us discussed the possibility that perhaps the young age of the people working there could have contributed to the lack of experience in people skills (much like a contiki tour attitude).

I had heard great reviews from other people about Riverlife and had our group been received with the same enthusiasm as others had described, it would have made our night an excellent one.

I am hoping these two people we encountered are the exception.

Visited February 2013
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1 Thank AdventSpirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Brisbane, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Great for tourism students”
5 of 5 bubbles Reviewed February 11, 2013

My tourism mates from Uni (the ETAs from JCUb) & I were invented by Riverlife to enjoy their activities so we did stand up paddle boarding on the Brisbane River the last week and it was great! For almost everybody it was the first time doing it so a couple of us fell into the water but thats ok it became part of the adventure! we enjoyed the experience, the view was great and the instructor was very helpful! I recommend this place!

Visited February 2013
Helpful?
1 Thank lavinelsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Fun evening!”
4 of 5 bubbles Reviewed February 11, 2013

My hubby did this with a mate and loved the evening! Looked after them. All equipment provided. Great to see the river from this perspective

Helpful?
Thank Juliet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Riverlife - kayak and BBQ- loved it!”
5 of 5 bubbles Reviewed February 10, 2013

I booked the Sat night kayak and BBQ for myself and hubby. I had kayaked a couple of times, but hubby is a newbie. We arrived with plenty of time to spare, filled out all the paperwork Nd grabbed a locker to store our stuff ($3) at 7 pm we, along with about 40 others were taken to an area where one of the staff demonstrated how to paddle, how to get back in if we fall etc... He had a great sense of humor so it was an enjoyable start to the evening. It's a bit tricky getting into the kayak from the ladder, but hubby and I didn't embarrass ourselves by falling in at this stage. We were sure we were going to be one of the ones to capsize, and there were a few near misses however, but we managed the whole night without getting accidentally wet :) there were plenty of staff guiding us throughout the tour, making sure everyone got to where they were going. On return to the pontoon, we were asked if we had paid for the BBQ, which was a yes, so we were directed to that area, which was an undercover area all set up with the BBQ cooked and waiting for us. Steak, chicken kebabs, sausages, potato salad, green salad, bread rolls, and lamingtons for dessert. Served with your choice of soft drink, water, red and white wines, and beer. Altogether a lovely evening with beautiful scenery. The only downside I could mention was that with 40 odd paddlers on the river, it got very crowded at certain points and the more experienced tended to push through the mass of kayaks regardless of the mess they left behind ( the inexperienced tended to topple out ) but apart from that, it was a lovely night :)

Visited February 2013
Helpful?
Thank Twilightgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
88 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Abseiling at Kangaroo Point”
4 of 5 bubbles Reviewed February 3, 2013

A good afternoon spent abseiling - fun experience that was safe, but didn't make the safety a drag. Really great value as well. The only down side that prevented this getting 5 stars was that we started 15 minutes late. Other than that, a very professional operation.

Note that they provide sunscreen free of charge (good call, guys) and locker rental is $3.

Visited January 2013
Helpful?
1 Thank StephanieKrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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