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“Nice but noisy” 4 of 5 bubbles
Review of Evolution Apartments

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Evolution Apartments
Ranked #17 of 133 Specialty Lodging in Brisbane
Melbourne
Level Contributor
71 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Nice but noisy”
4 of 5 bubbles Reviewed November 5, 2013

A good option if you need an apartment rather than a simple hotel room. It's nice and new, well-serviced, and the staff are friendly.

My only complaint (and it's something that would stop me from booking here again) is the bedroom. The traffic noise is very loud - right from very early in the morning through to late in the evening. Also, the blinds in the bedroom are thin and white - very difficult to get a good night's sleep when the room is light and bright at 5am! Desperately needs heavy-duty blackout curtains and double glazing.

Stayed November 2013, traveled on business
Helpful?
Thank queenbee1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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    174
    81
    46
    34
See reviews for
130
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114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Level Contributor
100 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed October 21, 2013 via mobile

Enjoyed my stay here. The evolution apartments is conveniently located in the city and only a short stroll to southbank. The one bedroom apartment whilst looking a bit tired, was clean and comfortable. The facilities at the apartment were well maintained and so were the public facilities. The reception and staff were friendly and responsive to my requests. I would recommend this venue and would come back when I visit again. Thank you.

Stayed October 2013, traveled on business
Helpful?
Thank Gerald TC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 24, 2013

The service of management was a disgrace.I had a booking issue that they did not want to rectify. They have lost the idea of customer service and I strongly recommend against staying. After trying to point out a problem initially with the front desk manager I asked to speak with the General Manager who deals with issues by hanging the phone up on people.

  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank MelissaJWalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evolution_gm, General Manager at Evolution Apartments, responded to this review, October 8, 2013
Dear MelissaJWalsh,

It is a shame that you have chosen to write a very unbalanced review only days after having made a booking and then cancelling your reservation on the same day. You never actually stayed at Evolution Apartments nor have you experienced any part of Evolution other than the several abusive phone calls that you made to myself and our staff.

It is disappointing that you were not able to neither read nor understand the bedding configurations that we provide at Evolution Apartments. You advised me that after researching on several 3rd party websites including our own (where it clearly shows that we offer only 2 x Queen Beds in each 2 Bedroom Apartment) that you then choose to make a booking for 2 Adults and 3 Children and expected to have 1 x Queen & 3 Singles. You then proceeded to call our front desk to check on your reservation and when the staff member advised that we would not be able to meet your requirements you found it suitable to verbally abuse the staff member. Then you requested to talk to the Front Office Manager who you also verbally abused when he tried to explain the our bedding configurations to you. The only reason that I choose to hang up the phone on you, was that after our 45 minute conservation regarding all your issues and concerns which I was happy to deal with and try and resolve, you again choose to try and personally attack myself and the property. Any personal attacks or verbal abuse on any members of the team will simply not be accepted and your phone call was dealt with accordingly.

I do hope in the future that you take some ownership when making booking’s at Hotel & Apartments, so that in future business operators and staff will avoid having to be abused for no fault of their own.

Regards
Craig Whye
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

I stayed here in November 2012, and couldn't fault the place. Perfect location, so close to all the best shopping, super close to Suncorp Stadium. I stayed in a one bedroom apartment, which was well priced considering the location. All the amenities were super clean, the bed was comfy, lobby was well presented. WILL stay here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Claireehowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
4 of 5 bubbles Reviewed September 13, 2013

I booked through Wotif as i had not heard of them before. I was also upgraded to a 2 bed as the studio I booked was unavailable.
The rooms we very clean and well stocked.
The view was magnificent.
the location convenient.
The service was polite and friendly.
The WiFi Was useless (advertised as HiSpeed)
The beds comfortable and rooms quiet.
The place still felt a bit backpackerish though and most of the inhabitants bore this feeling out.
Hallway and outside the room lighting was nonexistent. I could not even see the room numbers from the hallways.
Overall good value but not great.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ramtech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

A superb view, big apartments, all you need for a long stay-wash/dry, full size kitchen, balconies and great hanging space. Close to everything, right on the river and a short walk to the city and Southbank. There is a little gym and a pool but very close to great running on the river and all the city gyms. BUT the Soooooper part of Evolution apartments is the front desk team-fast, friendly, fun and genuine-we really like them!!

Room Tip: UP high-the views are amazing!!
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RobinaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New South Wales, Australia
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

Stayed here for a 4 day 'birthday weekend' jaunt to Brisbane. Have been visiting and working in Brisbane for quite a few years, so had a fairly good idea of what to expect, as we normally stay right in the heart of Brisbane CBD. This had been one of the apartments that I had researched previously but had not yet had the chance to stay in. Arrived early and left our bags in the storage room until we were able to get into a room. No problems with any of the paperwork as I had booked about 3 months before. Had requested a quiet room on a higher floor, and we got the 27th floor (a 1 br apartment). The apartment was very clean and had a large flat screen TV with open plan seating and kitchenette facilities. There was a separate bedroom and a small alcove with washing and drying machines . Overall the apartment was light and airy, and indicative of the types of 4* & 4*+ establishments we had stayed in previously. It is about 10 mins to Queen St mall and about 5-7 mins from Roma St station, so transport and shopping are readily accessible
We were facing a city view which normally would have been quieter as the river view apartments fronted the motorway. I expected to get a good night's sleep because of this, but had not reckoned on being subjected to the air conditioning unit going 24/7 from the building next door - that was a real downer, but hey stuff happens.
Overall would go back and stay, as the apartments were great, and the staff were friendly.

Room Tip: If you want a spectacular river view in a 1 br apartment then the '3' number for each floor...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gilbert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Evolution Apartments

Property: Evolution Apartments
Address: 18 Tank St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #17 of 133 Specialty Lodging in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Evolution Apartments 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Evolution Apartments has a choice of Studio, One Bedroom or Two Bedroom Apartments ensuring that we have a room option available to meet everyone's requirements. The rooms are fitted out with modern decor and offer a relaxed but vibrant mood catering to even the most discerning tastes. With Queen sized beds, kitchen facilities, flat screen televisions, Free Wifi internet, laundry facilities and much much more available in each of our apartments it is no wonder people keep coming back to Evolution. ... more   less 
Reservation Options:
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Also Known As:
Evolution Apartments Hotel Brisbane

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