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“Pleasant Experience.” 5 of 5 bubbles
Review of Mantra on Mary

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Mantra on Mary
Ranked #70 of 162 Hotels in Brisbane
Brisbane Region, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasant Experience.”
5 of 5 bubbles Reviewed May 7, 2014 via mobile

My husband and I enjoy the location of the hotel. Its very central and the apartment is very nice, modern and tidy.

We return to the M on the Mary as Anthony on the front desk always takes care of us with anything we need.

Lovely cafes and restaurants around the area.




  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CleoandLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, May 28, 2014
Dear Cleo & Leo,

Thank you for your recent review of your stay at M on Mary Apartment Hotel. We are glad you enjoyed your stay with us, and we appreciate your feedback.
We constantly strive to attain and maintain high standards of service and hospitality. and I will pass on your kind comments.

We hope to welcome you yet again on your return to Brisbane!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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835 reviews from our community

Traveler rating
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    179
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    60
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Swedish first
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English first
Bunbury, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 4, 2014

The apartment had a good view, high quility modern kitchen, bathroom and laundry but the lounge was peeling and cracked and shedding on the floor, it was covered in a bedsheet, and the lounge was too hard to sit on. Also the queen size bed was very hard as well, on inspection the mattress were two singles joined together and were that old they had NO padding what so ever left and they tried to mask it with a 1 inch thick piece of foam. It was very uncomfortable.
I complained about it the day we arrived and they changed the top mattress for a slightly thicker mattress, but it was not much better. I complained the next day but nothing was offered. So after not sleeping very good for two night I asked if we could be moved to a room with better furniture. The staff were very good and apologetic and showed me a few rooms but they seemed to have the same furniture so I declined and we would have had to move all our stuff for only one more nights stay.
It is in a great location cafes, restaurants and shopping all close by.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Terri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, May 6, 2014
Dear Terri,

Thank you for your recent review of the M On Mary Apartment Hotel. We welcome all feedback to help us to ensure that our rooms & service is consistently meeting our guest’s needs. Unfortunately it seems on this occasion that we have failed to meet all of your expectations and for this please allow me to sincerely apologise. However i would like to inform you that the room is top of our list now and aye new couch is ordered and it is on its way.

Also i note your positive comments and you are correct, we are certainly in a great location to access the CBD and I am glad you enjoyed your experience with our friendly staff, and the bathroom and kitchen facilities in the executive apartment.

We thank you for taking the time to review your stay and hope we get the chance to see you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banksia Beach, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 27, 2014

We booked at M on Mary using a discount voucher, so we were uncertain as to the quality of accommodation at this reduced price. This unit block is in a prime location, just 2 blocks from the Queen street mall,with lots of choice for shopping and dining. I walked over the bridge to Southbank in 10 minutes and continued walking beside the river to he Goodwill pedestrian bridge which took me in a round trip back to the unit. I agree with a previous review.....did we have the same unit? We had a high quality kitchen with a very old lounge covered in a sheet?
Otherwise the unit was in perfect order and cleanliness. We had very little noise at night and we enjoyed the small balcony. The unit block seems to be occupied with overseas students but they were quiet and civilised. This location was perfect for exploring the city and its opportunities and the price was favourable in comparison to similar accommodation, especially as we received late checkout with our voucher. We would happily stay again for this price and the proximity to key activities in the CBD.

Room Tip: Car parking is limited and expensive so explore other transport options.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank buzz139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, May 6, 2014
Dear Buzz,

Thank you for your recent review of your stay at M on Mary Apartment Hotel. We are glad you enjoyed your stay with us, and we appreciate your feedback.

We are in the process of a soft refurbishment of our rooms and the couches are one of our main items on the list. I would like to invite you to contact me directly via email (simon@monmary.com) to discuss your comments regarding the apartment itself, so that I may investigate your concerns and pass them onto the owner of the unit.

Also I’m delighted you found our location so convenient, we are in a wonderful spot so close to some great café and shops.

We hope to have the opportunity to welcome you again soon to M on Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 16, 2014 via mobile

Quite a strange offering. My apartment had a high quality kitchen but the thing that stood out to me when I walked in was the cracked vinyl couch with a sheet over it. The bedroom had a bed and one bedside table, despite room for a table on both sides.
The bathroom/laundry was clean and modern but the shower situation would not be suitable for those with poor mobility or young children. The shower was over a deep bath surrounded by screens, entry point through a opening door.
The location is good but the price would not be worth it unless you would get good use of the kitchen and laundry. Other properties near by have a bit more style.

Stayed April 2014, traveled on business
Helpful?
1 Thank LplusJAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, April 23, 2014
Dear Guest,

Thank you for your recent review of the M On Mary Apartment Hotel. We welcome all feedback to help us to ensure that our rooms & service is consistently meeting our guests needs. Unfortunately it seems on this occasion that we have failed to meet all of your expectations and for this please allow me to sincerely apologise.

I note your positive comments and you are correct, we are certainly in a great location and the apartment do have great kitchen facilities.

I would like to invite you to contact me directly via email (simon@monmary.com) to discuss your comments regarding the apartment itself, so that I may investigate your concerns further.
As the apartments are all privately owned it is great for us to be able to provide this information to the apartment owners as we are in the process of upgrading and refurbishing where necessary.

We thank you for taking the time to review your stay and hope we get the chance to see you again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 10, 2014

Excellent place to stay on a visit to Brisbane, you couldn't get much better for location and proximity to everything you need. The apartment was lovely, well furnished, comfortable beds, lovely deck with plenty of seating to enjoy the great views over the river and city, beautifully clean and had everything we needed to make our stay comfortable. There is a nice pool and BBQ area and having a full kitchen and laundry facility just made life so much easier.
The staff were very helpful,lovely and friendly, and the apartment hotel is good value for money, We will happily stay there again.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewZealandSuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, April 23, 2014
Dear Suz,

Thank you for your recent review of your stay at M on Mary Apartment Hotel. We are glad you enjoyed your stay with us, and we appreciate your feedback.

I’m delighted you found our location so convenient, we are in a wonderful spot so close to some great cafe, shops and attractions. I am also happy to see that our staff where able to meet your expectations as we strive to provide quality customer service, and I will pass on your kind comments.

We hope to have the opportunity to welcome you again soon to M on Mary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Excellent hosting .
Good location, close to some comerce... Safety and silent. Apartment overlooking the city and river Brisbane. System the houseclean is good and realible . Apartment with goods amplances, all perfects functions.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leandro_Dias_Oliveir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

I have tried many other apartments and hotels in Brisbane but dont know why I bothered. M on Mary never fails on service, location, cleanliness and value for money.
I stayed here this time nearly a week on business and was on the 40th floor in a fantastic room at great value. Staff there are genuinely nice. While we were staying there a car caught fire in the laneway next door and they even handled that emergency calmly and assuredly.
I treid Evolution aprtments last time but it's not a patch on M on Mary. Perfect location too in walking distance to Eagle Pier restaraunts and Brisbane's botanical gardens.
Will never bother trying anywhere else. Well done M on Mary!

Room Tip: High floors have great views of the city
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CPM35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOnMaryBrisbane, Front Office Manager at Mantra on Mary, responded to this review, April 23, 2014
Dear Guest,

Thank you for your recent review of your stay at M on Mary Apartment Hotel. We are glad you enjoyed your stay with us, and we appreciate your feedback. I'm glad you enjoyed your view from one of our apartments, we do have such a lovely view from our higher floors.

I am also happy to see that our staff where able to meet your expectations as we strive to provide quality customer service, and I will pass on your kind comments.

We hope to have the opportunity to welcome you again soon to M on Mary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Mary

Property: Mantra on Mary
Address: 70 Mary St, Brisbane, Queensland 4000, Australia (Formerly M on Mary Apartment Hotel)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #70 of 162 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra on Mary 4*
Number of rooms: 200
Official Description (provided by the hotel):
Mantra on Mary offers you stylish accommodation and easy access to the very best Brisbane has to offer. You’re close to excellent dining options at Eagle Street Pier, just a short stroll to great shopping at the Queen Street Mall and if you’re in Brisbane on business – then the central business district is within walking distance. Mantra on Mary knows how to please guests with spacious living areas, separate bedrooms and separate studies. You can choose an apartment with your private balcony boasting views across the city skyline or Brisbane River. These One and Three Bedroom apartments are complete with everything you need; they feature a fully equipped kitchen, laundry facilities, in-room Wi-Fi and a LCD TV with Foxtel. So whether you’re travelling alone, or with a group – there is an apartment at Mantra on Mary to suit your every need. Venture outside your apartment and onsite you’ll find a heated outdoor lap pool, gymnasium, sauna, and a BBQ and recreation area. The Aquarius Health & Medispa is ready to offer you a great variety of pampering treatments as well as a 22m indoor heated lap pool, bathhouses and gym as well as fitness classes suitable for both men and women. Catering equally to both the leisure and corporate guest with business services and the tour desk, so no matter your reason for visiting Brisbane, you’ll be comfortable at Mantra on Mary. You’ll find yourself surrounded by cultural activities with the Gallery of Modern Art (GOMA) and the Performing Arts Centre just across the bridge. Hop on the City Cat and take in the sights along the Brisbane River. Having fun is as easy as heading to Fortitude Valley to enjoy live music and a collection of amazing boutiques and funky designer shops. Mantra on Mary is hard to beat when it comes to proximity, convenience and comfort when visiting Brisbane. ... more   less 
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