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“Great views, comfy apartment, central location”
Review of Mantra on Mary

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Mantra on Mary
Ranked #66 of 160 Hotels in Brisbane
Burleigh Heads, Australia
Level 6 Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Great views, comfy apartment, central location”
Reviewed May 29, 2013

The receptionist was extremely helpful and friendly, upgraded us from the 4th floor to the 36th with river views. Nice enough apartment, great if you were self catering and staying for a while. I just needed an overnight stay. There is BBQ, pool and gym facilities but I didn't get a chance to see them. Parking cost $30 overnight on top of the rate.
Would stay again.

Room Tip: request a high floor for the views.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
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English first
Brisbane
Level 6 Contributor
487 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed May 28, 2013

Hotel check in is quick and easy, although booking doesn't come with free car park. For an extra cost you can park over night in secure undercover parking. Otherwise you will need to find parking in the city which is a hassle especially when unloading the car.

The apartment was roomy for an one bedroom, clean kitchen, lounge and enough cooking utensils was great. The apartment even had a separate study which was great for extra storage of luggage.

If you are wanting an apartment with a view, this is not your accommodation. But if you are wanting value for money with spacious and clean accommodation, M on Mary is for you.

Staff were polite and efficient, I would definitely book again if needing a place to stay in the Brisbane CBD.

Shops and restaurants are very close by and convenient.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJ_Mizit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneMonMary, Front Office Manager at Mantra on Mary, responded to this review, June 18, 2013
Hi DJ_Mizit,

Thank you for your recent review of M on Mary Apartment Hotel. We are thrilled you enjoyed your stay with us and that you found it easy to relax in the comfort of our spacious one bedroom apartments.
We certainly are in a great central location and we are so glad you would definitely book again. I have passed on your comments regarding our polite and efficient staff, and would like to thank you for your kind words.

We hope to see you again soon at M on Mary Apartment Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 5 Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 25, 2013

Efficient and friendly check-in service. We were on the 39th floor for 2 nights. On arrival the apartment was bright and sunny with the curtains open in the afternoon. Our room had a seperate study, a balcony and the bathroom contained a shower over a deep bath, and washing machine and dryer. The kitchen was well equipped with full size fridge, dishwasher etc - all you would need to self cater. The rooms were all very clean and plenty of space.
The only downsides were the bed was quite hard, the tv channels were not extensive with poor reception on some channels. Also the lounge was showing it's age with the vinyl starting to deteriorate. But aside from these minor issues our stay was pleasant and relaxing.
The location is handy to Queen Street Mall (3 blocks away) and Eagle St Pier - being about halfway between. Many cafes and restaurants nearby - a cafe next door serves a cheap breakfast on weekdays.

Room Tip: Higher floors have better views.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j0belly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level 4 Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 21, 2013

Comparatively short notice found me at M on Mary rather than my preferred option in Brisbane of Quay West (see previous review). Stayed in 1 Bedroom "Riverview" - refer to my photos for the extent of the actual view of the river from the 26th floor! A very musty smell greeted me on entry to the apartment and there was some damage to the lounge room wall (I neglected to take a photo).

I think I was the only person over the age of 23 in the entire building - it is really an apartment block rather than a hotel and it obviously houses a huge number of students.

Normal check-out is advertised as 10:00am but I requested 11am on arrival which, I was assured, was 'entered into the system'. At 10:56 the next morning, as I was leaving the apartment, reception started making "Bugger Off" phone calls to the room which I felt was rather rude. When I mentioned this at reception I was told they'd made a mistake and hadn't seen on the system that I had an 11am check-out. Not sure whether I'd rather be considered rude or incompetent to be honest!

Overall - weird musty smell, students everywhere (OK, if that's your thing, of course), paid extra for a "Riverview" that you needed advanced astronomical equipment to actually see and either rude or incompetent front desk staff (take your pick).

Room Tip: Don't bother paying extra for the "Riverview" option.
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Stayed March 2013, traveled on business
Helpful?
1 Thank RussellJW_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeanneMonMary, Front Office Manager at Mantra on Mary, responded to this review, March 26, 2013
Dear RusselJW_10,

Thank you for taking the time to comment on your recent stay at the M on Mary.

I am disappointed that you experienced these issues during your stay in our one bedroom apartments and can assure you that this is not up to our normal high standards. Our one bedroom apartments boast both river and city views and when booked direct we can certainly add details in to the booking to ensure the booking suits your needs.

On behalf of our front office team I would like to apologise for the phone call regarding your late checkout time, I have personally followed up with the relevant staff member. I have also advised our Maintenance and Housekeeping Managers about the comments regarding your apartment, which have now been rectified and I thank you for your feedback.

Should you wish to discuss your recent booking further or choose to book with us again at the M on Mary I invite you to contact me directly on 07 3503 8000. I would be more than happy to personally oversee your next stay with us.

We wish you well on your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Brisbane hotels

Tweed Heads, Australia
Level 5 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 23, 2013

Upon checking in we had an efficient person, whom let us know what the best room with the view would be and we weren't disappointed when we walked in. My only comment was the parking. With all Brisbane hotels you have to pay for the day which is fine, but what i objected to was that when we wanted to check out the next day we were charged $15, though it is normally $30. Most other hotels let you stay while you go for breakfast or another walk around the city before leaving. I think it should have been at least 24hrs from you can check into the hotel.

Room Tip: We had room 2608 which i thought had a good view of the city. you couldn't hear the A/C noise.
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  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank stephanieLacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally S, Director of Sales at Mantra on Mary, responded to this review, February 26, 2013
Thank you for taking the time to provide feedback on your recent stay. As we have limited parking, guests generally aren’t permitted to leave their cars after the 10am checkout and I’m glad we were able to accommodate your request and charge only a half day parking, rather than overnight charge. We are glad you enjoyed your stay and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

Stayed in a room with a study. This place is not a hotel, it is semi-serivced apartments. The couches belonged on the verge pickup. They were awful. The bathroom had no face washes. We requested some via note and received a scribbled reply that a hand towel would be an adequate substitute. Cleaners didnt really make up the room as much as neaten the bed and put dishes in the dishwasher for us. The front desk was only occasionally attended - when it was, only one of the three hole-in-the wall windows was open. Our experience was not that of a hotel. It was more of an apartment building with towel-chaning service. We chose M on Mary for the excellent location. The location was excellent.

Room Tip: Book a high room bring your own face manchester
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TowelTowel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally S, Director of Sales at Mantra on Mary, responded to this review, February 26, 2013
Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear you found the location excellent and as we are central to all the essentials in Brisbane. M on Mary is a serviced apartment with hotel facilities such as 24 hour reception and daily housekeeping and please accept our apologies if you felt that the service you were provided during your stay was inconsistent. We hope to have the opportunity to welcome you back to M on Mary again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2012

Spent 4 nights there on a business trip, brought the family aswell. Originally booked the one bedroom, however upon seeing there were 4 of us (2 adults, 1 child and a baby) the customer service offered us upgrade to 1 brm and 1 study unit which is lovely.
The unit was clean and spacious. But on the living room we found a safety pin on the rug, which is immediately taken out and the staff apologized. Recommended.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R0salin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra on Mary

Property: Mantra on Mary
Address: 70 Mary St, Brisbane, Queensland 4000, Australia (Formerly M on Mary Apartment Hotel)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 160 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra on Mary 4*
Number of rooms: 200
Official Description (provided by the hotel):
Mantra on Mary offers you stylish accommodation and easy access to the very best Brisbane has to offer. You’re close to excellent dining options at Eagle Street Pier, just a short stroll to great shopping at the Queen Street Mall and if you’re in Brisbane on business – then the central business district is within walking distance. Mantra on Mary knows how to please guests with spacious living areas, separate bedrooms and separate studies. You can choose an apartment with your private balcony boasting views across the city skyline or Brisbane River. These One and Three Bedroom apartments are complete with everything you need; they feature a fully equipped kitchen, laundry facilities, in-room Wi-Fi and a LCD TV with Foxtel. So whether you’re travelling alone, or with a group – there is an apartment at Mantra on Mary to suit your every need. Venture outside your apartment and onsite you’ll find a heated outdoor lap pool, gymnasium, sauna, and a BBQ and recreation area. The Aquarius Health & Medispa is ready to offer you a great variety of pampering treatments as well as a 22m indoor heated lap pool, bathhouses and gym as well as fitness classes suitable for both men and women. Catering equally to both the leisure and corporate guest with business services and the tour desk, so no matter your reason for visiting Brisbane, you’ll be comfortable at Mantra on Mary. You’ll find yourself surrounded by cultural activities with the Gallery of Modern Art (GOMA) and the Performing Arts Centre just across the bridge. Hop on the City Cat and take in the sights along the Brisbane River. Having fun is as easy as heading to Fortitude Valley to enjoy live music and a collection of amazing boutiques and funky designer shops. Mantra on Mary is hard to beat when it comes to proximity, convenience and comfort when visiting Brisbane. Maintenance notice Mantra on Mary will be undergoing maintenance works on the reception area from 15 August until 11 September 2017. During this period the reception will be located on level 3. Our friendly staff will be on hand to help you find your way and finish the check in process. The work will be occurring during the hours of 9am until 5pm. We apologise for any inconvenience this may cause and look forward to launching our new reception area. ... more   less 
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