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“Just so seriously bland and average”
Review of Mantra Pandanas

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Mantra Pandanas
Ranked #3 of 37 Hotels in Darwin
Certificate of Excellence
Sydney, Australia
Level 6 Contributor
119 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Just so seriously bland and average”
Reviewed February 14, 2013

Why do everything in grey
Why NO colour
Why have the fire alarm go off most night with no fire
Why bland food
Why mention charges when you haven't listened to the request
Why do things 'turn up' in my room that are not mine
So many whys
Why did I give this 2 not 1 - lack of choices and good location

Room Tip: Ensure you have a balcony
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellingRainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, February 17, 2013
Dear TravellingRainbow,
Thank you for staying with us and for taking the time to comment on your experience. I have shared your feedback with our team and we are sorry that you were disappointed by a number of aspects. With regards to the fire alarm, the safety of our guests is our number one priority and the alarm identifies a problem which is immediately investigated and the required action is taken. I do understand that this can be frustrating however we are unable to compromise our safety procedures. Please feel free to contact myself if you would like to discuss anything about your stay and we hope to improve on your experience in the future.
Kind regards
Dave Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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822 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (138)
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English first
Jindabyne, Australia
Level 6 Contributor
179 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed January 19, 2013

The hotel is part of a serviced apartment complex which has permanent residents. Very neat and clean. The room prices are quite expensive and it's best for business travellers. Breakfast at the cafe located behind the concierge was good and not part of the motel, so a bit cheaper as well

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rigseismic67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, January 28, 2013
Dear Rigseismic67,
Thanks for choosing to stay at Mantra Pandanas and for commenting on your positive experience. It's good to know that you think our location is great and we hope to welcome you back on your next visit to Darwin.
Kind regards
Dave Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath UK
Level 6 Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 7, 2013

Not a bad hotel this one for the centre of Darwin. Great views (if you're lucky) and some of the best sunsets you will see. Rooms (I've stayed in a few over the last few months) are average. Some are good, some poor where things such as the air con unit is broken and therefore the carpet is trashed. Room service food is average, but annoyingly the hotel bar/restaurant doesn't stay open much after 2000hrs and not at all at the weekends.

Room Tip: Get a room with a view
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SHoweBathUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, January 13, 2013
Dear SHowe,
Thanks for chossing to stay at Mantra Pandanas and we really appreciate your feedback. Whilst it's great to hear that you enjoyed your stay most of the time, I'm sorry that a/c unit failed and that our restaurant did not open late enough for you. During the week, the restaurant closes at 2100 however there are plenty of restaurants and bars close by which are open later if required. Thanks again for your comments and we hope to welcome you back soon.
Kind regards
Dave Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 7, 2013

I stayed here for a week while I was on standby for a job.
The staff were very nice. The rooms are very well kept and always clean.
The food in the restaurant was quite nice, but some may find it to be a little more expensive, especially seeing as there are some great places to eat in the area.
The pool are is very nice and refreshing in the Darwin heat.
I would definitely stay here again given the opportunity.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt_S_085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, January 13, 2013
Dear Matt,
Thank you for taking the time to comment on your recent stay with us at Mantra Pandanas. We are delighted that you enjoyed our facilities and services and look forward to welcoming you back soon.
Kind regards
Dave Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bilthoven, The Netherlands
Level 6 Contributor
196 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed December 3, 2012

Our taxidriver said that this is a excellent hotel but we found it more a hotel for businessmen/women.
Staff is friendly but the hotel has no appearance. The airco in the room is very noisy and we tried to change this but don't manage. Breakfast area is unpleasant. We were glad that our next stay was in the Mantra on the Esplanade.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgebilthoven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, December 4, 2012
Dear georgebilthoven,

Thank you for choosing to stay at Mantra Pandanas and for reviewing our hotel. Its great to hear that you thought are staff to be friendly but sorry that you found our hotel a little too businesslike for your requirements. We're glad that you enjoyed your stay at our sister property and we hope to welcome you back to either hotel anytime.
Kind regards
Dave Pearson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wonga, Queensland, Australia
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 28, 2012

Just stayed for the weekend on a short break from FNQ.
This is the second visit to Mantra Pandanas & we will be back.
We like the central position, walking distance to Mitchell Street & a great selection of Bars & Restaurants, shops.

Great apartment with well stocked mini bar. Fabulous views of the Darwin Harbour from our big balcony.
Best of all - professional friendly staff. Well done Pandanas.
See you next time

Room Tip: Get a high room with Harbour views - away from the A/C units
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, December 4, 2012
Dear Carol F,
Many thanks for your feedback and we are delighted that you enjoyed your stay at Mantra Pandanas. Our central location is indeed convenient for the local shops, restaurants and bars and its great to hear that you liked our professional and friendly staff.
We look forward to welcoming you back soon.
Kind regards
Dave Pearson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2012

Such a nice, clean, quiet room after a long trip back from overseas. We were too tired to have breakfast but the apartments are close to the city so it is not hard to walk. This would be a nice place to stay for business also.

Room Tip: Higher floors seemed quieter.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klauss B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave Pearson I, General Manager at Mantra Pandanas, responded to this review, November 28, 2012
Dear Klauss B,
Thank you for choosing to stay with us and we're delighted that enjoyed the experience. As you say, our hotel is centrally located and it's easy to walk around town. We are very close to many nearby restaurants, cafes, bars and take away venues as well as shops, supermarkets, banks, offices, the tourist information centre and the post office.
We hope to welcome you back one day should you visit the top end again.
Kind regards
Dave Pearson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Pandanas

Property: Mantra Pandanas
Address: 43 Knuckey St, Darwin, Northern Territory 0800, Australia
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Darwin
#3 Business Hotel in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Pandanas 4.5*
Number of rooms: 336
Official Description (provided by the hotel):
Located in the heart of Darwin, Mantra Pandanas combines sophisticated city chic with Darwin's famous laid back, tropical culture, making this property an ideal base for your Darwin business trip or accommodation choice for the perfect holiday escape. Offering 336 studio, hotel, one and two bedroom apartment style rooms, Mantra Pandanas is supremely appointed with modern contemporary decor and luxury amenities. Selected rooms include a private balcony offering panoramic views across Darwin Harbour and Darwin city skyline, and serves as the perfect vantage point to enjoy the setting sun. Apartments include kitchenette and laundry facilities and can also act as an office with selected apartments providing guests with modem and facsimile lines plus ISD/STD direct dial phones and voice mail message service. Mantra Pandanas is the perfect accommodation option for travellers who are relocating to the Northern Territory or who are on a long stay work assignment. It is also a perfect base for travellers looking to explore NT's stunning natural beauty and abundant local tourist attractions Mantra Pandanas also features two Darwin conference venues which have been designed to equally cater for small meetings right through to theatre style professional presentation. Special occasions, events, functions, weddings and conferences can also be catered for with banquet facilities for up to 140 delegates. The resort offers premium onsite facilities guests can enjoy including, Table Forty Three restaurant and bar, lagoon style swimming pool, spa and fully equipped gym. Guest services include 24 hour reception, internet lounge and business area, tour desk and tour booking service. ... more   less 
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Also Known As:
Mantra Pandanas Darwin
Mantra Pandanas Hotel Darwin

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