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“Great views of harbour, clean and efficient.”

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DoubleTree by Hilton Hotel Darwin
Ranked #6 of 37 Hotels in Darwin
Certificate of Excellence
Melbourne, Australia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great views of harbour, clean and efficient.”
Reviewed May 29, 2014

I had a harbour view room and the views were excellent. Well worth the extra $. Everything was well presented and clean. Staff were friendly and helpful. I was put on the list for buffet breakfast to allow me to get the special rate which was going at the time, I chose not to go but found I was charged anyway. One phone call had this fixed with a very apologetic staff member dealing with it immediately and saying she would follow up with how this error occured so I was more than happy with this. Restaurant was average, staff were lovely but the food was not anything great. There was a fair bit of noise from the hallway but nothing too bad.

Room Tip: Pay the extra for the view!
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  • Stayed May 2014, traveled solo
    • Value
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Helpful?
Thank LeighC0014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Thank you for posting your comments in regards to your recent stay with us LeighC0014.

I am pleased to see that you stay was an enjoyable one and hope you return soon to experience our new menus which are about to be launched. It is always pleasing when our team are mentioned for the servive that they offer. Thank you !

The team and I hope to be able to welcome you back to Darwin one day soon.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,128 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (229)
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Yarramalong
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 27, 2014

Always enjoy staying here. Friendly staff, good atmosphere and a small balcony to watch the magnificent sunsets. Great views from rooms at front. Pool most enjoyable especially at night. Comfortable beds

Room Tip: Front rooms have magnificent views and you can celebrate the sunset.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Libby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Thank you for your comments Liz D

The views of the sun setting over the harbour from our Juliette balconies are stunning and a nice way to start the evening. Our bathroom refurbishment has recently been completed and the feedback from our guests has been wonderful. I hope that you will be back with us again to enjoy them.

We pride ourselves on the hospitality we offer our guests and recognise that it is the small things that mean everything. I am pleased that you enjoy the service extended to you by the team.

See you soon !

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 24, 2014 via mobile

Water and WiFi is not included with the room. For a Hilton, that's pretty pathetic.

Be prepared to pay upwards of 10AUD/day per device for Internet. Come on, Hilton Darwin, get caught up with the rest of the world!

Stayed May 2014, traveled with friends
Helpful?
1 Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Dear Sam H

Thank you for your comments. As potable water in Australia is very safe, bottled water is only provided for our HHonors members. Wifi is complimentary in all our our public spaces for our guests to enjoy and once again complimentary for our HHonors Diamond and Gold guests in our rooms.

I trust your stay was an enjoyable one and we do hope that you will retutn to a Hilton Worldwide hotel one day soon.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading UK
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 24, 2014

We stayed in this hotel (122 Esplanade - Darwin) in April for 3 nights during a tour of Oz. (How can two hotels next to each other be called the same??) From start to finish, all the staff were excellent. Helpful and efficient. The facilities were good and the pool was very welcome during a day with no travelling! We would like to mention the restaurant staff in particular. They were very attentive especially when my wife mentioned her gluten free food problem.

Thanks to all the staff for all your help and on our next visit to Darwin, we will be back!

  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank GoringBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Thank you for your feedback Mr Goring

It is wonderful to see that your stay was such an enjoyable one. Our team do a fantastic job in looking after our guests and I am glad to hear that you agree with me.

I will pass on your thanks to our restaurant team, I am glad that they were able to assist your wife with her dietary requirements.

We look forward to seeing you both once again on your next visit to Darwin. We wish you safe travels.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
1 review
Reviewed May 23, 2014

Enjoyed our short stay. Domestic staff need to improve. E.G not replacing dirty towels. No bin liners. Air Cond very noisy at night., stopping and cutting back in. Location great, within walking distance to all the Darwin City attractions, restaurants, hotels and shops

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Dear Mr Pomeroy

We have recently put in a new air conditioning system into all of our guest rooms as part of our bathroom refurbishment program. We will retrieve your room number out of our system and have this attended to as part of the defect period. Thank you for bringing this to my attention.

Our location is a fantastic one - close enough to the city to enjoy the entertainment precinct, but far enough away to enjoy the peace and tranqulity of the harbour and parklands.

Once again, thank you and we hope to see you again one day.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
190 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed May 21, 2014

This hotel used to be a Holiday Inn and was bought by the Hilton chain and is actually next door to another Hilton hotel. The hotel is getting a bit worn down and definitely needs a refit and repaint. Hallway carpets are stained and dated. I saw a vacuum cleaner in a hallway for a few days, so housekeeping also needs to be tightened up. It does let the name of Hilton down a little. However, the staff are very friendly and the area suited me for the week I stayed there.

Room Tip: I chose the ocean view. It is more expensive but you get some nice sunsets to see and the park acros...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Thank you for your comments George G, they are most appreciated.

Thank you for bringing to my attention the issue relating to the vacuum cleaner. We will remind our team that these need to be put away every day. On a positive note, it is great to see that you enjoyed your time at the hotel and the interactions with the team.

Thank you once again. We hope that you choose to stay with us once again when you next visit the Top End. Remember to access our best rates guaranteed to visit doubletree.com

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sorell, Australia
1 review
Reviewed May 21, 2014

Upon arrival I was given the wrong room (should have had a harbour view) but as I didnt need to move they adjusted the rate which I was happy with. Room was very clean, location perfect, a bit expensive but no different to anywhere else in Darwin. The staff were absolutely lovely, I could not fault them in any way. Would have like more variety on the room service menu & didnt like sleeping directly on the plastic covering on the mattress! There was only a thin sheet between me & plastic, not pleasant! But overall I enjoyed my stay & would stay there again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Darwin, responded to this review, May 29, 2014
Dear Vicky B

Thank you for posting your feedback in regards to your stay with us. It is pleasing to read that your stay was such an enjoyable one and that you enjoyed your time with us.

Thank you for recognising our housekeeping team. These hard working team members are not often recognised for the great job that they do by our guests and it is most appreciated.

Thank you once again. We hope to see you again in Darwin one day soon.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Darwin

Property: DoubleTree by Hilton Hotel Darwin
Address: 122 Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 37 Hotels in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Darwin 4*
Number of rooms: 184
Official Description (provided by the hotel):
Overlooking the famous Darwin Esplanade and offering stunning ocean views, DoubleTree by Hilton Hotel Darwin is within walking distance of all major corporations and government offices in the city, the Darwin Convention Centre, Bicentennial Park and bustling downtown Darwin and Smith Street Mall. The hotel is also close to many Darwin shopping, dining and leisure options, including a nearby golf course, and offers easy access to Stuart Highway and Darwin International Airport, which is only a 15-minute drive. At this Darwin hotel, enjoy modern conveniences, recreational amenities and a friendly welcome. We will even greet you with our delicious fresh-baked cookie upon arrival. All of the spacious guest rooms boast thoughtful amenities including floor-to-ceiling windows, Juliette balconies, generous work areas and Wi-Fi. Upgrade to an executive room or suite for harbor views. Host a business or social event at this Darwin hotel with three flexible meeting spaces, all with the latest A/V equipment and a complimentary 24-hour business centre. Swim in the sparkling waters of the outdoor pool, surrounded by lush tropical gardens or simply relax in the sunshine with a glass of wine on the outdoor deck. Savour innovative Australian cuisine in the relaxed Poolside Restaurant, open daily for a full buffet breakfast, lunch and dinner. ... more   less 
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