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“Nice suprise”

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DoubleTree by Hilton Hotel Esplanade Darwin
Ranked #13 of 37 Hotels in Darwin
Mornington Peninsula, Australia
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice suprise”
Reviewed July 2, 2013

We stayed here one night in June. I had read some negative reviews but need not have worried. The reception staff were welcoming and efficient. The room was large and very clean. The décor was a bit dated, even an old tube TV but everything worked and we were happy overall. It was quiet and we got a good nights sleep.

This hotel is in an ideal location with a park and the sea in front and the main street and shops over the back. It is a good place to explore central Darwin from. Nearly forgot, the warm cookies on arrival were a nice and unique touch.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Bill3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review, July 16, 2013
Dear Bill

Thank you for your post and pleased that you enjoyed the world famous DoubleTree by Hilton Chocolate Chip and Walnut cookie ! I am pleased that the Front Desk team delivered some pleasing service to you.

We hope to see you again when you next travel to Darwin.

Kind Regards
Carey Osborne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Ballina, Australia
2 reviews
Reviewed June 30, 2013

Location is excellant, right in the heart of Darwin on the esplanade. Walking distance to a lot of great facilities and attractions. The 25 metre lap pool is a welcome addition, whether to exercise or cool off. Staff are courteous and helpful. Rooms need upgrading as TVS cathode ray type, standby would not operate on TV had to get up and turn off manually and mattress springs stick out. Gym needs more free weights. Bircher Muesli is bland especially when you compare it to the Double Tree in Alice Springs. Overall expensive for the finish of the rooms and meals on offer.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 26, 2013

We stayed here for 4 nights and found everything very satisfactory - very comfortable beds, great bathroom space with lovely Crabtree and Evelyn supplies, shaded pool with restaurant nearby including outdoor tables, spacious and cool foyer, lovely room staff, warm cookies on arrival, daily newspaper, efficient and friendly reception staff, great location opposite a park with walking paths and monuments nearby ... All contributed to my very pleasant first visit to Darwin. Highly recommended.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review, July 16, 2013
Dear Sue

It was great to read that you had such a fantastic stay with us. Thank you for taking the time to post on Trip Advisor.

Come back and see us again soon !

Kind Regards
Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone Queensland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2013

This Hotel is dragging the proud Hilton brand thoroughly through the muddy rivers of Darwin.

My room smelled mouldy on entry and the aircon did not work due to some power failure.

My first and last impression is that maintenance is done on a shoestring budget, resulting in a very tired look and feel.

I will not hurry back here and cannot recommend the hotel with confidence to anyone.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Qaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review, July 19, 2013
Dear Qaffer

Thank you for your feedback and I am sorry that you did not enjoy your stay with us. Having recently taken over the managemnet of the hotel, DoubleTree by Hilton is owrking hard with our owner and team to enhance the experience for our guests.

We so hope that you visit us again.

Kind Regards
Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Darwin hotels

Alice Springs, Northern Territory, Australia
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2013

Close to town with alot around to see and do. Great and polite staff. Callan was very helpful and a delight to deal with. The lunch menu was great and a pleasant surprise. The room was very clean and smelled great.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chrispy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 21, 2013

I stayed at this hotel (when it was called the Holiday Inn) with some girlfriends for 3 nights in October 2012. One of the main reasons we chose this hotel over the neighbouring Holiday Inn was the pool, it had seemed that this pool was bigger and that was one of the contributing factors in booking this place. So we were a bit disappointed when we checked in and were told that the pool was being renovated and not in use. Luckily we were able to go next door and use their pool, otherwise we would have been very upset, it's just too hot to be in Darwin without a pool! A staff member at the Holiday Inn next door told us to go to the night markets the first night we were there, luckily she did because we were going to go the second night and would have missed it, we went to the last market before the wet season.
Our room was fairly small, especially with one pull out bed taking up most of the floor space, so it was very tricky trying to get our suitcases around it. The room was clean, but is very dated. The beds were quite comfortable. The old tv needs to go.
The selection at breakfast was alright, nothing special. We liked the location of the hotel, easy walking distance to shops. One night we got back to the hotel late and wanted to order something to eat from room service. We were very disappointed that the only things to order were pizza or curry, nothing else to choose from e.g toasted sandwich, hot chips, burger, they didn't even have toast.
The staff were all friendly, and helped us to book a sightseeing dinner cruise for our last night.
We enjoyed a trip to Litchfield National Park during our stay, and renting a car for the day was easy, there are a couple of car rental places on the main street.
Overall we had a good stay at this hotel, if the rooms were updated I would probably stay there again.

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank shearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review, July 16, 2013
Dear Shearts

Thank you for telling us about your experiences when the hotel was a Holiday Inn. DoubleTree by Hilton has started enhancing the services of the hotel by installing flat screen TV's with WiFi soon to also be available in our guest rooms.

The Pool Deck is amazing and is the largest hotel swimming pool in Darwin - glas to hear that you enjoyed it !

Please do come back and experience the DoubleTree by Hilton hospitality.

Kind Regards

Carey Osborne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mornington Peninsula, Australia
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 16, 2013

When we booked it was a Holiday Inn and now taken over by Hilton. The staff are really efficient and friendly. The location is on the Esplanade in Darwin CBD so it's very close to the water yet it backs onto one of the main shopping streets. A win win situation. The rooms are a little dated but clean and comfortable and our third floor room was very quiet. We would stay here again without hesitation.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bill3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Esplanade Darwin

Property: DoubleTree by Hilton Hotel Esplanade Darwin
Address: 116 Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 37 Hotels in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Esplanade Darwin 4*
Number of rooms: 197
Official Description (provided by the hotel):
Set next to Darwin Entertainment Centre and overlooking the Esplanade, the welcoming DoubleTree by Hilton Hotel Esplanade Darwin is only a 15 minute drive from Darwin International Airport and offers easy access to Stuart Highway. The hotel is within walking distance of the city centre, many major businesses and government offices and historic attractions like the War Memorial and Parliament House. This Darwin hotel is perfect for both business and leisure guests, offering excellent business and recreation facilities, beautiful ocean views and a dedicated team of friendly staff. We will even greet you with our delicious fresh-baked cookie upon arrival. All of the comfortable guest rooms at this Darwin Esplanade hotel feature modern amenities, including spacious work areas and high-speed internet access. Upgrade to a suite for stunning harbor views and a separate living area. Studio lofts are also available. Host a successful event at this Darwin hotel with six flexible meeting spaces, including a grand ballroom, all with the latest A/V equipment. Cool down with a dip in the impressive outdoor swimming pool – the largest in Darwin. Dine al fresco on the sun-soaked terrace of our poolside restaurant and bar, Aqua, where you can enjoy dishes prepared with Mediterranean and Territory influences. ... more   less 
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