We travel a lot and enjoy many different places.
I would have to say this hotel needs a very big shake up.
Staff are very unfriendly and I have never see them smile. Someone needs to address this urgently as we have heard many people expressing the same concerns this
Pool is lovely but you can't use it as it's freezing. It is only a visual look, this was one of my main reasons I booked this hotel and to only sit beside it I would have preferred to choose a motel closer to the main action if the city. There are no staff, you use a phone and nearly an hour later your food and drinks come out. They need to solar heat the pool.
We are off to Thailand in 2 week with similar temperature and we will swim in the pool the whole time.
I think this motel needs to listen to feed back and make some serious customer service changes.
I will not stay here again nor recommend it to anyone.
For the price I paid for discounted flights and Accomodation I could have had 2 weeks in Thailand enjoying a swim with fantastic friendly staff.
We also had drinks in the casino lounge overlooking the ocean. Nice but to get a drink was painfull. I ordered it and the staff member said he will bring me my drink. After waiting 45 min I went back to the bar to see what was happening to find my drink just sitting on the bar.
Service is just not anywhere at sky city.
- Official Description (provided by the hotel):
- SKYCITY Darwin is the ultimate travel destination for discerning guests seeking a truly five star beachfront experience in Australia’s extraordinary Top End. Nestled on 30 acres of tropical gardens fringed by the crystal blue Arafura Sea, SKYCITY’s centrally located resort offers stunning accommodation and dining options, teamed with a world class entertainment complex and superior conference and event facilities.Relax in one of our 152 stylishly appointed hotel or resort rooms, swim in our spectacular infinity edged pool or lagoon pool, enjoy the cuisine of our five distinctive dining experiences, indulge in spa treatments, and relax on our beautiful private beach.We offer the perfect getaway for business and pleasure that invites guests to wind down and savour Darwin’s finest address. ... more less
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- Also Known As:
- Skycity Darwin Hotel Darwin
- Skycity Hotel Darwin
- Darwin Skycity Hotel