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“Great spot in Town”
Review of Novotel Darwin CBD

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Novotel Darwin CBD
Ranked #12 of 37 Hotels in Darwin
Adelaide, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great spot in Town”
Reviewed January 19, 2013 via mobile

Right on the beachfront, it's attrium style setting is very nice. The location is quite good, you can walk down the beach or walk to the next street where all the restaurants and shopping are. Located in the heart of the city. The rooms are quite nice and spacious. Highly recommend booking in advance

Stayed March 2012, traveled on business
Helpful?
1 Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelDarwinManager, Manager at Novotel Darwin CBD, responded to this review, January 21, 2013
Dear Michael V,

Thank you for reviewing our hotel! We are delighted that you have enjoyed your stay with us and love our location!

We look forward to see you again in our hotel soon!

Kind Regards
Jacky Cheung
Rooms Division Manager
Novotel Darwin Atrium
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
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English first
Melbourne
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 16, 2013

This hotel is very nice, and I will definitely be staying here again.

We stayed in a Standard Room with a Queens Size Bed.

The room had a split system air conditioner, and a ceiling fan.

The TV had many foxtel channels.

Breakfast was included for myself and my wife.

The breakfast was fantastic, an all you can eat buffet.

We received a complimentary late check out to 12pm.

We were able to store our bags away during the day, as we had a flight at 6pm that night.

I do not have any major criticisms - overall, the Novotel in Darwin is fantastic, and provides value for money.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicholas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 15, 2013

First stayed at this hotel 20 years ago and it was great to see the standard was still very good. New faces but great service, location and food. There was a sense of time travel as it was hard to pick any changes to the building at all, but will definitely be back again.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaroG5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviewed January 12, 2013

Staff and service great but rooms so run down, Peeling paint in the bathroom, chips in the bath itself, uncomfortable couch, no shelves or drawers in wardrobe. if I stay at the Mantra for the same price (2 bed apartment) I get much bigger rooms, a full kitchen and laundry facilities in room. Despite being Accor members we have decided not to stay there again for these reasons. Love the vibe of the place but for the price just doesnt cut it.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelDarwinManager, Manager at Novotel Darwin CBD, responded to this review, January 21, 2013
Dear Deb R,

Thank you for taking the time to tell us about your experience at the Novotel Atrium Darwin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Your remark in regards to room condition has been discussed with our Executive Housekeeper and Maintenance Manager for action to follow up, furthermore, the last stage of our refurbishment will commerce with the next month to complete the last batch of rooms to our new Novotel "Next Room" standard.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kind Regards
Jacky Cheung
Rooms Division Manager
Novotel Darwin Atrium
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kununurra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2013

Have used this hotel before. Great location and rooms have since been refurbished to a high standard. Staff are helpful and well informed.

Probably won't be back for a long time as I did Darwin to death whilst I stayed there.

It's a pity that so many tourist drawcards over the wet season are closed down in the Northern Territory. It must definitely detract from hotel booking numbers over this part of the year.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allan_kerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 6, 2013

All staff were helpful. location if great, particularly if you have a room overlooking the water. Amenities are good quality. Size of rooms are more than sufficient.
Food is excellent.
Reception staff lacked local knowledge eg: New Years Eve - we sought sunset cruise or such like at night, advised no such companies were doing this. Yet, people on The Ghan afterwards told us they had been on a cruise including one on New Years Eve. Reception staff said - no good to make phone calls - all ferries had ceased. Suggest staff be kept better informed with local knowledge.
Apart from that, no other complaints.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wmears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Darwin CBD

Property: Novotel Darwin CBD
Address: 100 Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Darwin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Darwin CBD 4*
Number of rooms: 140
Official Description (provided by the hotel):
The Novotel Darwin CBD is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel CBD features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 
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Also Known As:
Novotel Darwin Atrium Hotel Darwin
Accor Darwin Atrium
Darwin Novotel

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