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“Very good”

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Mantra on the Esplanade
Ranked #4 of 36 Hotels in Darwin
Certificate of Excellence
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good”
Reviewed October 11, 2013

Apartment on 5th floor had everything I needed except water ... see another review. But there was bottled water in the bar at very reasonable cost and chilled.
Only drawback was noise from backpackers' place opposite but this ceased quite early.
Reception was helpful and printed out my boarding pass etc.
Restaurant was inefficient and order was incorrect when it came but ?Manager took it off my bill.
AC was quiet and good.

A well situated place and would stay there again.

Room Tip: Pay extra for Bay view - I arrived after dark so didn't bother - see noise issue.
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  • Stayed October 2013, traveled solo
    • Value
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Helpful?
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian S, General Manager at Mantra on the Esplanade, responded to this review, November 25, 2013
Dear Amanda H,
Thank you for taking the time to share your experience at Mantra on the Esplanade and we are pleased to know that our error in the restaurant was rectified quickly.
We do hope that we will have the opportunity to welcome you back to Darwin and Mantra in the near future.
Thank you again for sharing your feedback and kindest regards
Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,619 reviews from our community

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Traveler tips help you choose the right room.   Room tips (352)
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English first
Canberra, Australia
Level 6 Contributor
171 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 10, 2013 via mobile

While it has an enviable esplanade position this hotel has definitely seen better days. It is tired and listless. It's air conditioning system is noisy and intrusive. For a hotel in a tropical city it has has no cold water in the fridge and expects you to bury expert dive (tepid) bottled water! During our visit we had a fire alarm and this twice in a week! Being marched downstairs is one thing but no one from the hotel checked that we were safe or indeed even apologised for the inconvenience .. I will certainly never stay here again.

Stayed October 2013, traveled on business
Helpful?
2 Thank RubaSkala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian S, General Manager at Mantra on the Esplanade, responded to this review, October 13, 2013
Dear RubaSkala
Thank you for taking the time to share your recent experience at Mantra on the Esplanade and please accept my sincere apologies for the disruption to your stay as a result of recent fire evacuation. Please be assured that we are currently reviewing all our internal procedures and will engage and implement refresher training where necessary. The safety and comfort of all our valued guests is of paramount importance to us. Please again accept my sincere apologies as we have certainly fallen short of our usual high standards of service during and on this occasion.
Thank you again for sharing your comments and feedback
Kindest regards
Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2013

We had an appartment on the 7th. floor and we had great views. The appartnemts are well stocked with all the things you need and the rooms are well furnished. The hotel location is most handy and plenty of eating places nearby.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank islandsling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian S, General Manager at Mantra on the Esplanade, responded to this review, October 13, 2013
Dear Islandsling,
We are certainly very pleased that you enjoyed your recent stay at Mantra on the Esplanade and thank you for taking the time to share your experience.
Kindest regards
Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, United Kingdom
Level 6 Contributor
168 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed October 5, 2013

We were lucky to be upgraded to a penthouse suite on the 8th floor, and it was lovely. We had 2 bedrooms,2 bathrooms and a huge sitting/dining area with balconies overlooking the ocean. The aircon wasn't brilliant but OK., and the beds were very comfortable. We also had a fully equipped kitchen with washing machine +tumble drier in the bathroom as well.
Breakfast was plentiful, with good choices of cooked and continental. Service was prompt, and mainly friendly. They stored 2 cases for us when we had a 3 day trip to the Kakadu. Which was helpful
Our room was quiet, well away from road noise. I expect the back rooms overlooking Mitchell St could be noisy
Hotel well placed for exploring Darwin as a tourist, on foot or by the Hop on hop off bus which stopped almost by the back of the hotel
Downsides--2 false fire alarms, one late at night and one early in the morning. Looking at other Tripadvisor reviews this is a common problem

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank Levoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian S, General Manager at Mantra on the Esplanade, responded to this review, October 13, 2013
Dear Levoyageur,
We are very pleased that you enjoyed your stay in one of our two Penthouse apartments and thank you for sharing your valuable experience at the hotel. We note that you were disrupted twice during you stay and would like to sincerely apologise for the inconvenience that this caused. Please be assured that fire evacuations at the hotel are not common in occurrence and the 2 evacuations experience were unfortunately linked directly together. Please be assured we are currently reviewing our internal emergency procedures in order to better service the needs of all our valued guests.
Thank you again for sharing your valuable feedback and kindest regards
Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 1, 2013

This hotel was not great. I stayed for two nights, on the first night the fire alarms went off and there were no fire warden directing people - it was around midnight and people were just in a bit of a haze. A friend stayed at the same hotel a week earlier and said the alarms went off twice in that week - all false alarms.

I did not find the staff particularly helpful and the room was quite noisy. The airconditioner was not working properly and all up my experience was poor. The food was also very very average.

I would not recommend this hotel as there are better places to stay in Darwin. The location however is fabulous.

Room Tip: Good location average hotel - stay here as a last resort.
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  • Stayed August 2013, traveled on business
    • Value
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Helpful?
1 Thank Blondenomad94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian S, General Manager at Mantra on the Esplanade, responded to this review, October 13, 2013
Dear Blondenomad94
Whilst we are very pleased and thank you for taking the time to share your recent experience at Mantra on the Esplanade, we are very disappointed that your stay was memorable for all the wrong reason.
Please can I kindly request that you contact me directly at the hotel and at your convenience as I would very much welcome the opportunity to discuss your recent stay with us in more detail.
Thank you again and I look forward to speaking with you soon and kindest regards
Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 30, 2013

We stayed in a one bedroom apartment for two nights.
On arrival we had lots of luggage. We saw a porter's trolley in the entrance, but no porters! No explaination was offerred, so we helped ourselves and transported our bags. On check in, I think I was met by the most unfriendly young woman I have ever met. I am sure she has no idea what I look like, as she didnt lift her head even once. She slapped the key cards on the reception desk and kept looking at he computer. Not a god start.

Otherwise, cant fault the apartment. It was so spacious, clean and convenient to everything. I would stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Eirinoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 30, 2013

Reception was adequate but failed to deal with morning check out rush. Staff our friendly and amenable from the front of house all the way through. Room was mediocre, very expensive wifi access but clean throughout. Great location but Mitchell Street highly overrated. Pool and spa just about ok but this is a just middling hotel charging Top End top end prices.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinylstatistics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra on the Esplanade

Property: Mantra on the Esplanade
Address: 88 The Esplanade, Darwin, Northern Territory 0800, Australia (Formerly Saville Park Suites Darwin)
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Darwin
#3 Luxury Hotel in Darwin
#9 Business Hotel in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra on the Esplanade 4.5*
Number of rooms: 204
Official Description (provided by the hotel):
Mantra on the Esplanade offers guests an unrivalled location near Darwin Harbour and the convenience of close proximity to Darwin's CBD. The property boasts panoramic views across the harbour, out to the Arafura Sea and presents the ideal vantage point from which to experience a famous Northern Territory sunset. Accommodation options include 64 hotel rooms, plus 140 one, two and three bedroom apartments, all designed to reflect the local tropical style and comfortably casual laid-back ambience. Apartments also feature a large private balcony, fully-equipped kitchen and laundry and the convenience of an in-room office in selected apartments, providing modem and facsimile plus ISD/STD direct dial phones and voice mail message services. Mantra on the Esplanade offers 24 hour reception, 24 hour room service, concierge, outdoor pool, beauty salon, same day laundry service (excluding Sunday), business and secretarial services, tour desk and foreign exchange desk. Business guests can choose from two conference rooms, Bathurst and Melville rooms, accommodating up to 50 delegates. Telegraph Eating House & Bar is conveniently located within the hotel and offers breakfast, lunch and dinner daily. Featuring an alfresco dining area, guests can relax and enjoy a variety of dishes and a host of cold beverages to choose from.Mantra on the Esplanade is an ideal accommodation choice for travellers and perfect for people relocating to the Northern Territory or those on a long stay work assignment. Leisure travellers will enjoy the hotel as a base to explore the Territory's lively capital city and a host of stunning natural tourist attractions, all located within close proximity to Mantra on the Esplanade. Short and long-term rates are available. ... more   less 
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Also Known As:
Mantra On The Esplanade Hotel Darwin
Mantra On The Esplanade Darwin

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