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“Excellent Hotel”

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Travelodge Resort Darwin
Ranked #14 of 37 Hotels in Darwin
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Hotel”
4 of 5 bubbles Reviewed May 24, 2014

When we arrived at our allocated room in the hotel the air conditioner did not work. On reporting the problem to the duty manager we were quickly upgraded to a suite for which we were extremely grateful. It had a well appointed kitchen, the rooms were clean and the bed very comfortable.The hotel is conveniently located to major food outlets and the main streets of Darwin. We were impressed with the efficiency and friendliness of the staff. Thank you.

Room Tip: We would suggest upgrading to a suite for the price difference.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RegnZoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, May 26, 2014
Dear RegnZoe,

The team at Travelodge Mirambeena Resort Darwin are delighted that you enjoyed your recent stay at our hotel and thank you for taking the time to provide us with your positive feedback.

We look forward to welcoming you back to our Hotel in the near future.

Kind regards


Angela Binns
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,616 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (181)
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English first
Sheldon
1 review
5 of 5 bubbles Reviewed May 22, 2014

Excellent location and facilities, all staff very efficient and friendly. We would certainly stay again. The pools areas is in a tropical setting and was a real delight. Room spacious, very comfortable and quiet.


  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ross M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, May 29, 2014
Dear Ross M,

Thank you for your review and your kind words. We are so glad that you enjoyed your time and that you intend to return.

We are delighted to read that you have enjoyed yourselves and our pool area and its tropical settings as this is our uniqueness and want to share this with all travellers.
I know that the team are thrilled to hear your positive comments, the entire team at the resort take great pride in providing good customer service and positive comments like your ones are a big part of why we do what we do in the hospitality sector.


I very much look forward to your return back to the Resort on your next visit to Darwin.


Kind Regard;
Luke McDonald | Hotel Manager
Travelodge Mirambeena Resort Darwin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 20, 2014

Accommodation was okay, beds comfortable, shower and decoration linen needs a good clean though. Check in staff weren't friendly and didn't give directions to the room. Check out staff were however friendly and fine.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alanna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, May 29, 2014
Dear Alanna K,

I am disappointed to hear that our check-in team were not “friendly” on arrival, this is very different to the service levels that we strive for at Travelodge Mirambeena Resort on a daily basis. I am happy that the checkout team displayed good customer service with a friendly approach and that you departed the resort on a positive note.

We are always Looking for ways to improve and your comments relating to our presentation and cleanliness will be taken on board and will assist the team in being able to provide a more consistent product.
I do hope that if your travels take you to Darwin again in the future that you will come back and stay Travelodge Mirambeena Resort.

Kind Regard;
Luke McDonald | Hotel Manager
Travelodge Mirambeena Resort Darwin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
2 reviews
3 of 5 bubbles Reviewed May 20, 2014

I can only say the bed was comfortable service fine bathroom didn't seem clean and the towels were shocking. Also considering the money we paid breakfast should have been included as we stayed at a 41/2 star and breakfast was included and couldn't fault one thing.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jodie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, June 5, 2014
Dear Jodie

Thank you very much for your feedback. We are delighted to hear that overall you enjoyed your stay with us. We are regretful that we did not meet your expectation of cleanliness in the bathroom, although thank you for bringing it to our attention as you have helped us to identify an area to direct more attention and we have had a discussion with the team in regards to the issues raised in your feedback.

Travelodge Hotels are proud of consistently offering great value in fantastic locations. Darwin is currently in its peak season, although we are still proud to report that our rates are still some of the most competitive within the market, hence our slogan in which we embrace, ‘Great Value, Rest Assured’.

It would be appreciated if you could contact me by emailing eagius@TFEhotels.com to discuss your experience in more depth. I look forward to hearing from you.

We hope you choose to stay with us again here at Travelodge Mirambeena Resort Darwin in the not too distant future.

Kindest regards

Elliot Agius
Relief Assistant Hotel Manager
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Cromwell
1 review
3 of 5 bubbles Reviewed May 19, 2014

Great proximity to town centre but room lacking a bit of TLC. Free wi-fi could be available throughout hotel, especially considering price of stay. Nice pool and friendly staff tho.xxxxxxxxxxxxxxxxxxx

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kirsty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, June 5, 2014
Dear Kristy G

We really appreciate the time you have taken to share your valuable feedback in the form of a Tripadvisor review. I am happy to report that soon we will be doing an upgrade to our WiFi which will cover all the hotel rooms throughout the hotel. Although at this stage will still be fee attached to this service.

We are delighted you found our location convenient, as you mentioned we are lucky to be in such a close proximity to the CBD and all the shops, cafes and bars that are situated there. We will be sure to pass on your positive feedback in regards to our service levels to the whole team.

We hope so see you again here at Travelodge Mirambeena Resort Darwin in the not too distant future.

Kindest regards

Elliot Agius
Relief Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Congo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 18, 2014

Hotel rooms are fine, position is good but staff are rude and unhelpful. Pool is great for kids. Near to all amenities in darwin
Good price for Darwin but still expensive.we stayed in hotel room....staff we're vacuuming at 7.30am so no lie in!


  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Lucinda J N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, June 5, 2014
Dear Lucinda J N

Thank you for you review posted on Tripadvisor. We are very sorry to hear that you didn't have a great time while staying with us at Travelodge Mirambeena Resort Darwin. I am sorry that you found our team member’s service was not up to scratch. I would appreciate if you could please send me an email to eagius@TFEhotels.com so we can discuss your review in more detail.

Kindest regards

Elliot Agius
Relief Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Darwin hotels

Tuggerah
1 review
4 of 5 bubbles Reviewed May 18, 2014

The room clean, tidy and quiet. I would like to see in the future, like most hotels that free wifi should be available in rooms. The food and staff were very nice. The location of the Travelodge is very convenient, and close to amenities.




  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Marshall Mr W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LukeMcDonald, Manager at Travelodge Resort Darwin, responded to this review, May 26, 2014
Dear Marshall Mr W,

I thank you for your kind comments regarding your recent stay at the Travelodge Mirambeena Resort Darwin. It was very satisfactory to read that you enjoyed our resort and found the staff to be helpful. The team will be delighted to hear your feedback.

We are located very centrally in the CBD and have great facilities for our guests, we are currenlty working with our contractors to extend the WIFI throughout the hotel to improve this service.

Thank you again for sharing the experience of your stay with us and we hope to see you again in the not so distant future.

Kind regards

Angela Binns
Assistant Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Resort Darwin

Property: Travelodge Resort Darwin
Address: 64 Cavenagh St, Darwin, Northern Territory 0800, Australia (Formerly Travelodge Mirambeena Resort Darwin)
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Travelodge Resort Darwin 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Travelodge Mirambeena Resort Darwin Hotel Darwin
Travelodge Mirambeena Hotel Darwin
Travelodge Darwin
Travel Lodge Darwin
Darwin Travelodge
Darwin Travel Lodge

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