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“Happy stay”

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Travelodge Resort Darwin
Ranked #14 of 37 Hotels in Darwin
Henley Brook, Australia
Level Contributor
3 reviews
“Happy stay”
Reviewed April 29, 2013

We stayed for 11 days just last week.

Didn't rate Treetops restaurant much.

Overall, the lodge is reasonable for its age. We found all staff to be helpful and friendly.

Pool towels were available upon request as they were disappearing with certain guests.

The barbecue area near the laundry was left a mess by inconsiderate guests on a couple of occasions.

Also, sleeping was difficult at times throughout the night as some guests did not think to be a little quiet going back to their rooms.

The location was brilliant, so close to everything in the CBD.

In summary, the lodge was a nice place to stay with great staff...we miss the pools and slushies!

Definitely would stay again!

  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Melody J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Cawthorn, Manager at Travelodge Resort Darwin, responded to this review, May 9, 2013
Dear Melody J,

The team at Travelodge Mirambeena Resort Darwin are delighted that you enjoyed your recent stay at with us and thank you for taking the time to provide us with your positive feedback.

We appreciate your feedback, and the points you have mentioned have been raised with our team to improve our guest service and overall experience.

We look forward to welcoming you back to our Hotel in the near future.

Kind regards

Angela Cawthorn
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Perth, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 26, 2013

The only positive is the location. Been many times over the past 8 years but this is the last time. It's run down, taps drip, fans are noisy. Staff have no idea. Much better places close by at similar prices.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Cawthorn, Manager at Travelodge Resort Darwin, responded to this review, May 9, 2013
Dear 94Retiredandhappy,

Thank you for taking the time to provide your feedback about your recent stay.

It is disappointing to learn of your experiences, I have shared your comments with our team to assist in over all guest satisfaction.

Please contact me direct if you wish to dicuss this in more detail.

Kind regards

Angela Cawthorn
Assistant Hotel Manager
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Travelers are raving about these Darwin hotels

Tennant Creek, Australia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 22, 2013

We've stayed a few times now for school workshops and the like. The rooms are variable, but mostly spacious and comfortable. The gym is very basic and you have to ask for the door to be opened as the card lock is broken. The pool is the highlight of the facility, whilst the lowlight is the parking. There are only a few cramped car park spaces, and very difficult to get a large vehicle into them. There are lots of empty spaces under the building, but when I asked, I was told they were leased to local businesses!!
The hotel restaurant does a reasonable breakfast, but a bit expensive unless included in a room package deal.

  • Stayed April 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jiarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Cawthorn, Manager at Travelodge Resort Darwin, responded to this review, May 9, 2013
Dear Jiarna,

Thankyou for your feedback regarding your recent stay at Travelodge Mirambeena Resort Darwin

We appreciate the time you have taken to provide us with your feedback. In relation to your comments on car parking, due to our location, this is limited and subject to avaiablility, there is public car parking available and located on the outskirts of the hotel. We do our best to accommodate all our guests.

I would like to thank you providing this feedback and if you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel.

Kind regards

Angela Cawthorn
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 20, 2013

Booked for 6 nights. Very disappointed with service. Door didn't lock,tap leaking,room had a smell. Generally very tired looking and dirty. Never any pool towels.Pool area was nice, however glasses, cigarette butts everywhere. Couldn't get a car park. When I expressed my concerns, management really were not interested.

  • Stayed April 2013, traveled with family
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Helpful?
2 Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K-A_Holman, Manager at Travelodge Resort Darwin, responded to this review, April 23, 2013
Dear Jane D

Thank you for your time in providing feedback of your recent stay at Travelodge Mirambeena Resort Darwin.

I would like to apologise that your stay did not live up to your expectations. This is not the service we endeavour to provide to our guests. The issues you raised have been discussed with the relevant departments.

I do encourage you to contact me directly at the hotel on 08) 8946 0111 if you would like to discuss this further.

Kind Regards
Kelly-Anne Holman
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2013

We stayed in Travelodge Mirambeena twice during our holidays, upon arrival and before leaving. It was perfect in both opportunities. Clean, safe, friendly and helpfull staff few indian staff is also there Akash Jasani is very helpful along with then. Rooms are comfortable and clean. they have a great coffee place inside the hotel, Stay there if you want to relax and comfirtable in Darwin

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank chukumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K-A_Holman, Manager at Travelodge Resort Darwin, responded to this review, April 23, 2013
Dear Sunil k

Thank you for taking your time to provide feedback of your recent stay at Travelodge Mirambeena Resort Darwin.

Your kind words have been shared with the Team at the Hotel.

We look forward to welcoming you back in the future.

Kind Regards
Kelly-Anne Holman
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
158 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed April 16, 2013

We stayed here for 3 nights and got a very reasonable rate through trivago.com. There are steps to reception so you have to go in a side door with luggage and this is rather narrow. Our room was spacious and clean. The pool area was very pleasant and the bar served lovely frozen cocktails. The hotel is in an ideal location, even if not as central as others. It is a short walk to the Smith Street Mall (where there is free internet access) and we walked all the way to the Cathedral and the Waterfront area. Across the road from the hotel is a large Woolworths supermarket, and several bus stops from where you can catch a bus to the Museum of the Northern territory and to the delightful Cullen Bay Marina. A booklet with all the bus timetables is available from the tourist info centre in town. A short walk away, in Litchfield St., is Tim's Surf and Turf - a great restaurant.
One quibble is that we popped back to the hotel a couple of days later as my husband had left some trousers in the wardrobe. At reception he was handed an envelope sent recorded delivery but not given to us while we were there. If we hadn't gone back we wouldn't have received it!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank lovegeog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K-A_Holman, Manager at Travelodge Resort Darwin, responded to this review, April 23, 2013
Dear lovegoeg

Thank you for taking the time to provide feedback of your recent stay at Travelodge Mirambeena Resort Darwin.

It is pleasing to see that you enjoyed your time at the Hotel. I have raised your concerns with the relevant departments in regards to your mail and I do apologise that happened.

If you would like to discuss anything further please feel free to contact me directly at the hotel on 08) 8946 0111.

Kind Regards
Kelly-Anne Holman
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 14, 2013 via mobile

I have stayed here on many occasions and the fact I keep coming back here must mean I like the place. There is a wide range rooms from Motel rooms which are very good value to town houses which I stayed in this time as it is ideal for my wife and baby son. The location is great, close to Woolworths if you want to do shop and close enough to the excitement of Mitchell St although just far enough to be quiet. The pool area is pleasant and has a nice tropical feel to it. You get free parking beside the hotel which is always a bonus. The staff are always courteous and friendly. The only issue I have had on my last two visits is with in house movies yet the staff have always managed to help out, even helping us move room on one occasion. Whenever I visit Darwin I always keep an eye out to see if rooms are available here as it is good value and I enjoy staying here.

  • Stayed April 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robkanandwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Cawthorn, Manager at Travelodge Resort Darwin, responded to this review, April 16, 2013
Dear Robkanandwill,

Thank you for taking the time to provide feedback about your recents stays with us.

We are delighted that you enjoyed our facilities your return stay with us.

I have shared your comments with the team and we look forward to welcoming you back to our Hotel upon your next visit.

KInd regards

Angela Cawthorn
Assistant Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Resort Darwin

Property: Travelodge Resort Darwin
Address: 64 Cavenagh St, Darwin, Northern Territory 0800, Australia (Formerly Travelodge Mirambeena Resort Darwin)
Location: Australia > Northern Territory > Top End > Darwin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Darwin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Travelodge Resort Darwin 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Travelodge Mirambeena Resort Darwin Hotel Darwin
Travelodge Mirambeena Hotel Darwin
Travelodge Darwin
Travel Lodge Darwin
Darwin Travel Lodge
Darwin Travelodge

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